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The Grand Renai Hotel Kota Bharu ( formerly Renaissance Kota Bharu)

369 reviews
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Traveller (121)
Room & Suite (62)
Dining (13)
Overview
  • Excellent26%
  • Very good45%
  • Average20%
  • Poor5%
  • Terrible4%
Travellers talk about
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (369)Write a Review
There are newer reviews for The Grand Renai Hotel Kota Bharu ( formerly Renaissance Kota Bharu)
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All reviewsshopping malla marriott rewards memberclub roomwe ordered room servicefive star hotellobby loungebreakfast buffetno alcoholswimming poolhigher floorchinese restaurantlocal dishesdecent hotelcomfortable stayrooms are bigeasy accesshotel staff
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11 - 15 of 305 reviews
Reviewed 3 October 2017 via mobile

Yaaa, bit old hotel but I highly recommended, it would be a great place to stay in either you coming for leisure or business. However the cleanliness very disappointed with the toilet bowl too yellowishMore

Thank Andy M
Response from Adrian C, General Manager at The Grand Renai Hotel Kota Bharu ( formerly Renaissance Kota Bharu)Responded 4 October 2017

Dear Andy M, Thank you for taking the time to share your feedback on your recent stay at our Hotel. We regret that your stay experience was not that satisfying. Please accept our sincere apologies for the setbacks. Meeting our guest’s highest satisfaction has always...More

Reviewed 2 October 2017 via mobile

Firstly, this is a decent hotel because you won’t have much choice elsewhere in this State .. It’s quite central & although it is next to a mall, please be warned that it’s not “a real mall” more like a shopping arcade. Stay was ok....More

Thank Jaqen
Response from Adrian C, General Manager at The Grand Renai Hotel Kota Bharu ( formerly Renaissance Kota Bharu)Responded 4 October 2017

Dear Jaqen, Thank you for your wonderful comments. We are glad that you had taken the time to share your recent stay experience at our Hotel. Please accept our sincere apologies for the setbacks. Please be rest assured we are doing our best to improve...More

Reviewed 20 September 2017

I must admit that I was unimpressed by this hotel, although it should be the best in town (and probably is from the little I could see of Kota Bharu). When we arrived and managed to find the entrance of the hotel's parking, we discovered...More

Thank RobertoTotaro
Response from Adrian C, General Manager at The Grand Renai Hotel Kota Bharu ( formerly Renaissance Kota Bharu)Responded 21 September 2017

Dear RobertoTotaro, Thank you for taking the time to give your feedback on our Hotel. We regret that your stay with us was not so pleasant. Please accept our sincere apologies for the setbacks. Meeting our guest’s highest satisfaction has always been our top priority...More

Reviewed 18 September 2017

The three of us stayed for one night at this hotel recently. We stayed at their deluxe room and we paid for the 3rd person which entitled us for an extra bed and also buffet breakfast for the 3rd person. The room is very spacious...More

Thank Arif_Ibrahim68
Response from Adrian C, General Manager at The Grand Renai Hotel Kota Bharu ( formerly Renaissance Kota Bharu)Responded 19 September 2017

Dear Arif_Ibrahim68, Thank you for sharing your wonderful experience during your recent stay at our hotel. We are glad to hear that you had enjoyed your stay and was quite pleased with our services. On the other hand, please accept our apologies for the shortcomings....More

Reviewed 16 September 2017 via mobile

Stayed in Kota Bahru Renaissance Hotel. Clean hotel with big rooms and good view of city. Services were prompt. Breakfast is good with many local choices. Hotel is connected to shopping mall for easy shopping. Watsons and 7 Eleven are opposite hotel. Location is about...More

Thank ccheewah
Response from Adrian C, General Manager at The Grand Renai Hotel Kota Bharu ( formerly Renaissance Kota Bharu)Responded 19 September 2017

Dear ccheewah, Thank you for sharing your wonderful experience during your recent stay at our hotel. We are glad to hear that you had enjoyed your stay and totally pleased with our services. Your positive feedback will be shared among our associates to inspire them...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$65 - US$94 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$65 - US$94 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (121)
Room & Suite (62)
Dining (13)
Pool & Beach (4)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
beeb00446
2 October 2017|
AnswerShow all 2 answers
Response from Adrian C | Property representative |
Thank you for your interest in our hotel ! We regret to inform that our rooms do not come with a balcony. Regards
0
Votes
jimmyt596
22 March 2017|
AnswerShow all 5 answers
Response from Adrian C | Property representative |
Hi Jimmyt596, Thank you for your interest in our hotel. With reference to your question on parking, it can be arranged. Though we do not have specific parking space for big motorbikes, we can certainly allocate a spot for... More
1
Vote
Enjoyingmytravels
11 August 2015|
Answer
Response from Adrian C | Property representative |
Dear Guest, Thank you for your interest and enquiry about our hotel. We do not provide self-service laundry facility but we do provide personalized laundry services for our guests. The nearest self-service laundry is... More
0
Votes
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12
Room Tips
"I've always prefer to be on the high floor (for the views) and nearer to the elevator (for the ease of..."
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"Room at Higher floor"
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"The best choice for Kota Bahru"
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"Rooms facing main road could be a bit noisy due to traffic noise and azan prayer call due to mosque nearby."
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