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Dorsett Grand Labuan

HOTEL.INFOUS$76*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$147*
US$76*
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US$97*
US$96*
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Dorsett Grand Labuan
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472 Reviews from our TripAdvisor Community

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Reviewed 1 week ago

Thank you very much to Crystal and Grand Dorsett for make our dinner time very perfect and your service it's very very impressive. I will tell and recommend to my friends and family to make it some very interesting moments with Dorsett. Special thanks with crystal for the perfect dinner. Sweet memories with my lover.

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Helpful?
Thank Kucai B
Dorsett Grand L, General Manager at Dorsett Grand Labuan, responded to this review

Dear Kucai B, First and foremost, thank you for choosing Dorsett Grand Labuan for your accommodation needs during your recent visit to Labuan. On behalf on my team, allow me to thank you for your wonderful review and we are truly pleased that you had a pleasant dinner and enjoyed the service rendered by our staff. This is really one...

Reviewed 2 weeks ago via mobile

The staff is wonderful! Thanks to JOANNE, NORAINI AND SUZIE because you girls make my vacation is more fantastic with your services. you can cover all the other sites easily from there. However, you will see several historical pieces without leaving the hotel! The hotel has a number of pieces displayed in the lobby area that were retrieved during the...

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Helpful?
Thank FK H
Dorsett Grand L, General Manager at Dorsett Grand Labuan, responded to this review

Dear FK H, First and foremost, thank you for selecting Dorsett Grand Labuan for your accommodation needs during your visit to Labuan. On behalf of my team, allow me to thank you for your wonderful review and we are truly happy that you had a pleasant stay and enjoyed our friendly staff. Feedback like this will motivate our staff to...

Reviewed 2 weeks ago

The hotel give a good feeling when one enters. There is a bar and seating in front of the entrance and reception and service is of good quality. The staff are very courteous and polite. The rooms are very well furnished and afford a good view of the harbor.

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Helpful?
Thank Rakesh D
Dorsett Grand L, General Manager at Dorsett Grand Labuan, responded to this review

First and foremost, thank you for choosing Dorsett Grand Labuan for your accommodation needs during your recent visit to Labuan. On behalf on my team, allow me to thank you for your wonderful review and we are truly pleased that you had a pleasant stay and happy with the services rendered by our staff. We look forward to welcoming you...

Reviewed 2 weeks ago via mobile

For the price you would expect a much better hotel. It's probably the best in Labuan. But really don't feel any value for money. The rooms felt dusty and dated. Lights and decor are pretty dim. Internet is so slow may as well send via pigeon. Food isn't bad. Beds are sleep-able. Just have odd things like lamp wires that...

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Helpful?
Thank Byron S
Dorsett Grand L, General Manager at Dorsett Grand Labuan, responded to this review

Dear Byron S, First and foremost, thank you for selecting Dorsett Grand Labuan for your accommodation needs during your visit to Labuan. On behalf of my team, allow me to thank you for taking the time to give us your feedback about your stay at our hotel. I am very sorry to hear that your stay did not meet expectations....

Petaling Jaya
Reviewed 4 weeks ago via mobile

I was stayed here for 4 days from 23-26.03.2017. The gymnasium, cafe & common toilet in a very good condition. Overall i'm quite satisfied on their services, including facilities. Thumbs up to their all teams! 👍👍👍

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Helpful?
Thank Sulaiman H
Dorsett Grand L, General Manager at Dorsett Grand Labuan, responded to this review

Dear Sulaiman H, First and foremost, thank you for selecting Dorsett Grand Labuan for your accommodation needs during your visit to Labuan. On behalf of my team, allow me to thank you for your wonderful review and we are truly happy that you had a pleasant stay and enjoyed our friendly staff. This is really one of the things that...

Stockton-on-Tees
Reviewed 17 March 2017

Having stayed in the Dorsett hotel on many occasions over the past 6 months I've found the hotel and rooms to be clean and of a very good standard. My last visit was the most memorable as after checking out and waiting for my flight at the airport I realised that I had left 650 Ringgit (£118 / $146) in...

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Helpful?
Thank Richy T
Dorsett Grand L, General Manager at Dorsett Grand Labuan, responded to this review

Dear Richy T, First and foremost, thank you for choosing Dorsett Grand Labuan for your accommodation needs during your recent visit to Labuan. On behalf of my team, allow me to thank you for your wonderful review and we are truly pleased that you had a pleasant stay and happy with the services rendered by our staff. We appreciate your...

Reviewed 21 February 2017 via mobile

Satisfied with my 6D 5N stay here. Breakfast was good. Opposite offshore banking office, duty free shops, food court. Walking distance to ferry terminal at town center. Friendly hotel staffs. Nothing to complain. I love it.

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1Thank Yoshita S
DorsettGrandLabuan, General Manager at Dorsett Grand Labuan, responded to this review

Dear Yoshita S, First and foremost, thank you for selecting Dorsett Grand Labuan for your accommodation needs during your visit to Labuan. On behalf of my team, allow me to thank you for your wonderful review and we are truly happy that you had a pleasant stay and enjoyed our friendly staff. Feedback like this is great motivation for our...

Reviewed 19 February 2017 via mobile
Google Translation

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Helpful?
Thank lukas2310
DorsettGrandLabuan, General Manager at Dorsett Grand Labuan, responded to this review

Ljubljana, Slovenia
Reviewed 14 February 2017

Nice looking hotel stands a short distance from town center and just a few steps from the coast. I liked it from the beginning - entering big hotel lobby which reminds to an old glorious hotels. There is an inviting bar just behind big panoramic window and reception with attentive personnel. The check in went fast and smooth and soon...

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Helpful?
2Thank izi f
DorsettGrandLabuan, General Manager at Dorsett Grand Labuan, responded to this review

Dear Ljubjana, First and foremost, thank you for selecting Dorsett Grand Labuan for your accommodation needs during your visit to Labuan. On behalf of my team, allow me to thank you for your wonderful review and we are truly happy that you had a pleasant stay and enjoyed our friendly staff. Feedback like this is great motivation for our staff...

Chelmsford, United Kingdom
Reviewed 12 February 2017

We spent a very happy 5 days here, the restaurant was first class with a good choice of food. We found the staff very helpful, friendly and attentive. The room was very comfortable with full facilities.

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Helpful?
Thank MikeP080740
DorsettGrandLabuan, General Manager at Dorsett Grand Labuan, responded to this review

Dear MikeP080740, First and foremost, thank you for selecting Dorsett Grand Labuan for your accommodation needs during your visit to Labuan. On behalf of my team, allow me to thank you for your wonderful review and are truly happy that you had a pleasant stay and enjoyed our friendly staff. Feedback like this will motivate our staff to constantly to...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Airport Transportation
Official Description (provided by the hotel)
The only 5-star hotel in Labuan, Dorsett Grand Labuan brings out the best of what Labuan Island has to offer. The hotel is only minutes away from the Labuan Airport and a short distance from its bustling town centre. With an international buffet spread and a wide array of ala-carte dining, a sports lounge for guests to catch their favourite sports coverage, and a bar offering live entertainment at night, Dorsett Grand Labuan truly inspires! ... more   less 

Additional Information about Dorsett Grand Labuan

Address: Dorsett Grand Labuan 462 Jalan Merdeka, Labuan Island 87029, Malaysia
Region: Malaysia > Sabah > Labuan Island
Price Range: $120 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dorsett Grand Labuan 5*
Number of rooms: 178
Reservation Options:
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Also Known As:
Grand Dorsett Labuan Hotel Labuan Island
Sheraton Labuan
Labuan Sheraton
Grand Dorsett Hotel Labuan
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Questions & Answers

Questions? Get answers from Dorsett Grand Labuan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room facing the harbor.”
640rakeshd, 11 Apr 2017 | Read review
“Sea-view rooms are the winners!”
  • Paintings are representing islands land marks
  • handy business corner
  • good quality
  • Sea view
izif_13, 14 Feb 2017 | Read review
“Always choose sea view rooms”
Psetiyawan, 11 Feb 2017 | Read review
“Select room with sea view. Very tremendous view.”
, 24 Jan 2017 | Read review
“Best view is harbor view”
erwan_hazemi, 19 Jan 2017 | Read review
5 of 5
HOTEL.INFO
US$76* /night
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Hotels.comUS$97
Expedia.comUS$96
getaroom.comUS$147
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*Disclaimer
Prices are for 1 room, 2 adults
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