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Grand Continental Kuantan

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Grand Continental Kuantan
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86 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Puchong, Malaysia
Reviewed 4 weeks ago

I and my family have stayed at GrandCon a few times because its centrally located ie near Megamall which is just walking distance, which is great for us. The rooms are clean, service good and the staff warm and friendly. The breakfast spread has improved and the lunch set is nice and reasonably priced. if the hotel could put more...

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Helpful?
Thank azizmu277
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Mr Aziz, Good Day! Hope you and your family are keeping well. It was indeed a pleasure having you with us recently, may we take this opportunity to express our appreciation. Thank you for taking the time to write to us with regards to your recent stay. Your comments are valuable tool in our commitment to provide higher standards...

Melaka, Malaysia
Reviewed 2 October 2016 via mobile

Right from the start, I found it quite difficult to offload the luggage as the lobby area was too small. The check-in experience was bad, as it tooks almost an hour to complete. I found it bad when the hotel system couldn't automatically catch the reservation from third party (i.e. Agoda, traveloka, bookings, etc.) The room was very small, and...

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Helpful?
Thank eyeglory
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Valued Guest, Good Day! Firstly, we thank you for having taken the time to raise concerns over some regrettable experience during your stay. Please accept our sincere apologies for any unintentional inconvenience caused. As for the room stay, we have done our upgrading works on the higher categories of rooms under the Premium Floors and at the lower floors...

Singapore, Singapore
Reviewed 10 June 2016

We were on holidays with friends. Stayed there for 2 nights with Premium room. The rooms are clean. Breakfast was mainly local dishes and it taste good ! We also tried Ramadan Buffet here. It's reasonable price and the spread was excellent. Plus, service rendered was good, staff very warm and friendly. We also enjoyed at the swimming pool and...

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Helpful?
Thank JessicaOngg
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Sir / Madam, Warm Greetings from Hotel Grand Continental Kuantan! Hope you are keeping well. I would like to thank you for taking the time to provide the Hotel feedback on your recent stay experience with us. Customer feedback is vital to the Hotel, ensuring the Hotel Team only with feedback can we continue to improve our service standards....

Melaka, Malaysia
Reviewed 7 June 2016

A pleasant place to stay and move around in Kuantan, have nice seaside & beaches such as Teluk Cempedak facing the South China Sea, love the cool breeze and white sandy beaches. We also visited the MIning Museum at Sungai Lembing about 30 to 45 mins from the Kuantan Town. We bought the uncooked home made mee about RM4 per...

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Helpful?
Thank Merryn1288
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Sir / Madam, Warm Greetings from Hotel Grand Continental Kuantan. Hope you are keeping well. Firstly, thank you for having taken time to raise your concerns and some short falls experience and please accept our sincere apologies for any unintentional inconvenience caused to you during your stay here with us. Regarding the lack of service during room makeup especially...

Kuala Lumpur, Malaysia
Reviewed 26 May 2016

Our group had meeting. Facilities were good. Staff very efficient, Lunch & Dinner was served tastefully and the New Rooms were update. The hotel were in right in the middle of Kuantan City and Megamall is just next door. Well Done.

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Helpful?
Thank feasofea80
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Guest, Greetings from Grand Continental Hotel Kuantan. Good Day! Hope you are keeping well. I would like to thank you for taking the time to provide the Hotel feedback on your recent stay and conference experiences with us. Customer feedback is a vital to the Hotel, ensuring the Hotel Team can continually improve Hotel services and offerings. The Team...

Reviewed 21 April 2016 via mobile

This hotel really nice., beside near with town, room rate very cheap rm150 for twin sharing n 1breakfast if you want 2 breakfast just add on rm10 only... Parking provided for free, n have swimming pool also free... Enjoyed!!

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Helpful?
Thank rasyie
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Sir / Madam, Warm Greetings from Hotel Grand Continental Kuantan. Good Day! Hope you are keeping well. It was indeed a pleasure having you with us recently may we take this opportunity to express our appreciation. Thank you for taking the time to write to us with regards to your recent stay. Again, its our great pleasure to serve...

Malaysia
Reviewed 18 March 2016

Room 402 (Triple Deluxe) - facing pool. The beds were comfortable, but the finishing is a bit aged. You could see the wall paper starting to peel & the toilet tiles starting to crack. The towels were threadbare and no hair dryer provided (I didn't bother to call for one). The hotel is just 5 minutes walk from Berjaya Megamal,...

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Helpful?
Thank landsurveyor
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Guest, Good Morning & Good Day. Thank you for choosing to stay with us at the Grand Continental Hotel Kuantan. I appreciate your feedback although not pleasing to read. I am naturally disappointed to read of the condition of the Towel and No Air Dryer. I have spoken to my Housekeeper with the reassurance that we will re-visit on...

Johor, Malaysia
Reviewed 19 February 2016

We had short stay in this hotel during last Chinese New Year. Upon checked-in, the front counter guy made our registration went smoothly.We just waited 15 minutes for our room to be ready. While waiting for our room ready, im not happy to see and hear when one of his female colleague yelling over the phone over work matters.Everyone who...

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Helpful?
2Thank Farhana M
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Guest, Warm Greetings from Hotel Grand Continental Kuantan. Good Morning & God Day. Hope you are keeping well. Thank you on your valuable feedback. It is indeed our pleasure consistently deliver quality service to our guests. We have duly noted on your feedback and action has been taken to the overall concern for such reaction at Front Office. Rest...

Kuala Lumpur
Reviewed 13 January 2016

Grand Continental Hotel Kuantan is located next to one of the largest shopping centers in Kuantan, the Berjaya Mega Mall. The 8-storey hotel offers 8 room types in the three star range. The large entrance hall and front desk offers good space for arriving and departing guests. Interesting enough this hotel offers a new type of offering, Late Arrival, Early...

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Helpful?
Thank Dutchwriter
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Guest, Warm Greetings from Hotel Grand Continental Kuantan. Good Morning & Good Day. It is indeed a pleasure having you with us, may we take this opportunity to express our appreciation. Thank you for taking the time to write to us with regards to your recent stay. Your comments are a valuable tool in our commitment to provide higher...

Reviewed 28 December 2015 via mobile

Hotel located centrally near to megamall kuantan and others shops. This hotel are old decorated with old furniture. But this hotel can still considered comfort to stay. They have basement cars park, walking distance to nearest restaurants. Staff are great but the WiFi not working during my stays. The safety of the guests are guaranteed because they use access card...

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Helpful?
Thank Muhammad N
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Guest, Warm Greetings from Hotel Grand Continental Kuantan. Good Morning & Good Day. On behalf of the Team, I would like to extend my heartiest appreciation for choosing us as your preferred Hotel in Kuantan. On a similar note, I must highlight that our Concierge desk have an extensive range of Tours and general information readily available and not...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Grand Continental Kuantan

Address: Jalan Gambut, Kuantan 25000, Malaysia
Region: Malaysia > Pahang > Kuantan District > Kuantan
Price Range: $40 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Continental Kuantan 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Grand Continental Kuantan Hotel Kuantan
Grand Continental Hotel Kuantan
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Questions & Answers

Questions? Get answers from Grand Continental Kuantan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request rooms facing the sea, but only noticeable from level 7 upwards”
 of 5 bubbles azizmu277, 12 Nov 2016 | Read review
“Premium room”
 of 5 bubbles JessicaOngg, 10 Jun 2016 | Read review
“Best to choose rooms facing the swimming pool, its quieter.”
 of 5 bubbles Merryn1288, 7 Jun 2016 | Read review
“Across the street Berjaya Mega Mall”
 of 5 bubbles Dutchwriter, 13 Jan 2016 | Read review
“Ask for quieter rooms on higher floors and those that faces the back of the hotel.”
 of 5 bubbles tony12cu, 9 Sep 2015 | Read review
5 of 5
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