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    Hotel Royal Penang

    No. 3 Jalan Larut, George Town, Penang Island 10050, Malaysia
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    01/01/2018 02/01/2018
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    US$51
    Traveller (272)
    Room & Suite (123)
    Dining (16)
    Overview
    • Excellent10%
    • Very good31%
    • Average37%
    • Poor14%
    • Terrible8%
    Travellers talk about
    “noodles” (7 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Rooms
    1 Jan2 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (535)
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    1 - 5 of 456 reviews

    Reviewed 3 weeks ago via mobile

    Worst hotel I hv stayed in Penang so far. Very poor customer service. Room is super old, dark and with stain & fungus in the toilet. No lift from basement carpark to the lobby, only staircase. Many 2 star hotels in penang are in better...More

    Thank Michelle L
    Response from HotelRoyalPen, Manager at Hotel Royal PenangResponded 1 week ago

    Dear Guest, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we would like to see, and I assure you that I will be looking into each point that...More

    Reviewed 4 weeks ago

    I stayed in this hotel for some time while working. Although the location is quite good, being close to a range of eateries and a supermarket, the hotel has three main problems: the building and its maintenance, the staff and the food. The hotel seems...More

    Thank Spinoneviszla
    Response from HotelRoyalPen, Manager at Hotel Royal PenangResponded 3 weeks ago

    Dear Valued Guest, First and foremost, thank you for choosing to stay with us at Hotel Royal Penang during your recent trip here. We refer to your comments pertaining to the quality of our product and services and regret the unpleasant experience that you had...More

    Reviewed 4 weeks ago

    The hotel located in the center of Georgetown. It took me 5 minutes to Little India and Chinatown by Grab Taxi. However, rooms are very old and you even could find funguses inside. Restaraunt/reception staff was very friendly and helpful. They always willing to help...More

    Thank Asia T
    Response from HotelRoyalPen, Manager at Hotel Royal PenangResponded 4 weeks ago

    Dear Valued Guest, First and foremost, I wish to take this opportunity to thank you for choosing Hotel Royal Penang as your preferred accommodation during your recent trip to Penang. We are most pleased to know that you have had a wonderful stay with us....More

    Reviewed 4 weeks ago

    good location but: 1) upon arrival the useless reception girl could not find my reservation. her manager had to be involved. 2) bed linen have NOT been changed from previous guest. 3) requested slippers and new towels. arrived 1 hour later! conclusion: many hotels in...More

    Thank Evan T
    Response from HotelRoyalPen, Manager at Hotel Royal PenangResponded 4 weeks ago

    Dear Valued Guest, First and foremost, we are pleased that you have chosen to stay with us at Hotel Royal Penang during your recent trip to Penang. We have taken note of all your comments pertaining to our product quality and services rendered by our...More

    Reviewed 5 weeks ago

    Negative: Very old rooms with lots of funguses in bath tub & wash basin. Bath room and wc very small Break fast is average with less choice of all items. The room we got has full of cockroaches and we ask for a room change,...More

    Thank dxsivabhaskar
    Response from HotelRoyalPen, Manager at Hotel Royal PenangResponded 4 weeks ago

    Dear Valued Guest, First and foremost, we are pleased that you have chosen to stay with us at Hotel Royal Penang during your recent trip to Penang. We have taken note of your constructive feedback pertaining to our product quality and services rendered by our...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Free Parking
    • Business Centre with Internet Access
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$39 - US$74 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Luxury Hotel in George Town
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Family Rooms
    • Number of rooms
    • 276
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Hotels.com, Expedia, Ctrip TA, Fastbooking, Booking.com, Hotwire, Travelocity, Cancelon, HotelQuickly and TripOnline SA so you can book your Hotel Royal Penang reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Penang >
    • Penang Island >
    • George Town
    • Also Known As
    • Hotel Royal Penang George Town
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    Traveller (272)
    Room & Suite (123)
    Dining (16)
    Pool & Beach (8)
    Hotel & Grounds (112)
    Bathroom (32)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 126 hotels in Penang Island
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    Nearby Restaurants
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    Nearby Attractions
    Old Protestant Cemetery
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    Nagore Square
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    Ask a question
    Questions & Answers
    SereneXavier
    4 January 2017|
    AnswerShow all 2 answers
    Response from TravelGal_Munich | Reviewed this property |
    Yes, they have free WiFi.
    0
    Votes
    poorvikha
    25 October 2016|
    AnswerShow all 3 answers
    Response from Timbermad | Reviewed this property |
    i agree. this hotel is quite ok for extra kids. Just dont ask them
    1
    Vote
    Room Tips
    "A high quality of buffet food"
    Read review
    "Very old rooms with lots of funguses in bath tub & wash basin. Bath room and wc very small"
    Read review
    "Find elsewhere, Not here."
    Read review
    "The quality and diversity of the "buffet food" is among the best available in Hotels!!"
    Read review
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