Clearness for toilet should be improve.The staff all are very good and friendly and the security on 1st floor are helpful too. Car park should be more. Breakfast should add more variety. Very comfortable bed.
New hotel in town with excellent customer service and helpful staffs. Read a lot of good reviews prior my booking and decided to give a go ; i am glad i didnt make the wrong decision. Price is reasonable and I look forward to return for another stay!
Good location. Friendly stuff. Comfortable and clean room. Free parking and auto park. Pool was nice with good Penang view. Design of the room was fully utilised with modern style. Good room service with recycled laundry bag provided.
I have booked 5 Nights for S. King room, and discovered it is much more costly than D. Room, I have also joined the members and hope to get some discount but was deeply disappointed. The room carpet floor looks dirty and old due to the design and nearby have no food to eat. Limited staffing man the counter and need to wait. I don't recommend this hotel for future stay.
Pros - Location is near to the famous eateries,walking distance - Room is new and well maintained - Breakfast is good,love the cofee Cons - The room was dirty when during arrival. Leftovers of snacks, hairs not properly cleaned. Just realized a diapers below bed before checking out. - Pool is not well maintained. Don't be fooled by the crystal clear pool in the website
Nice, comfortable room. The only problem is probably need to wait to park the car. Limited space for SUV. Overall is good. Location is good. This is my 4th stays in this property. Will definitely stay here again.
stayed here after travel allowed. i searched for hotels which i've stayed before in penang but some of it the review were not that encouraging after re-opening of borders. lots of things changed. so i came across this new hotel & decided to stay here based on reviews & pictures. it was the best decision i've made for travel in penang. my flight got delayed & i informed the hotel about my late arrival. they reassured me it was ok & took note at it. arrived at 1am in the morning. check in was at level 20 & i really like minimalist design. check in was fast & easy, less than 5 minutes. given room at level 17. overlooking the bridge & penang city. room was clean, spotless and everything looks new, in perfect working order. however, the tv doesnt face the bed, but there are sofa and stool to watch tv. 2 mineral water bottles as usual & coffee and tea are available. not much noise as the area is a quiet area, but walkable distance to main eatery places and bus stops. grabcar & airasia car is diffiult to find in penang (as i realized later penang drivers prefer InDriver over grabcar/airasia car). but u can easily walk to penang road in less than 10 minutes, but watch out for the car and uneven road surfaces. few parking places nearby. i think u can park at next door hotel which closed for business. …
Good Value for Money. Room was well maintained and very comfortable bed and cushion. The room was very clean and had all the amenities stated. room was how it was stated in the booking page.fast check in and check out process. Came with parking.
Location at George Town about 1.5km to most local attractions and famous local foods could actually walk around to explore. To take grab ride around George Town is RM 5 per trip and to Gurney area malls is between RM11 to RM13. No sight of money changer, convenience stores and eateries near hotel area. 7/11 store (a bit of distance away from the hotel) only operates standard business hours not 24 hours.
It was dissapointed as the person who clean the room was not changed the towel. Spilled drinks on the hand towel and i purposely put it aside so they can change it, however when Im back the hand towel they hang it as it was clean and changed to new towel but when Im about to wipe my face the stain was still there and i am so shock that they dont even changed it and hang it back as it was the new towel. Bad service and i dont know if the rest of the towel was clean enough. Not recommended at all because they are not practise CLeanliness at all.
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