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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#40 of 145 hotels in George Town
Location
Cleanliness
Service
Value
Travellers' Choice
Sleep, connect and explore George Town, Malaysia’s world-renowned heritage city, with OZO George Town Penang as your base. This all-new hotel is a refreshing urban address and the perfect city-island getaway where travellers can enjoy a great sleep experience and wake up at the heart of it all feeling inspired, recharged, and ready to roll.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Infinity pool
Fitness Centre with Gym / Workout Room
Restaurant
Airport transportation
Meeting rooms
24-hour check-in
Paid public parking nearby
Secured parking
Wifi
Breakfast available
Breakfast buffet
24-hour front desk
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Safe
Seating area
Cable / satellite TV
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Chinese, Malay
Location
97Great for walkers
Grade: 97 out of 100
186Restaurantswithin 0.5 km
32Attractionswithin 0.5 km
166, Jalan Argyll, George Town, Penang Island 10050 Malaysia
Getting there
Car HireSee all George Town car hire
172Reviews0Q+A13Room tips
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Highly recommended. Best value of money.The service was good & the room is very clean and new .The bed was comfy and clean sheets. It’s located in the center of Georgetown. Will definitely come back in the future.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Aizat Ali, Owner at OZO George Town Penang
Responded 2 days ago
Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best Regards, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
The hotel is new and it was build in 2020 as I read. Very nice modern deco with very comfortable bedding. The furnishings were as if it was 3 years ago, no musky carpet and the wardrobe smells of fresh carpentry. Great location to most eateries in Georgetown otherwise it's always a convenient ride by Grab ride hailing. Across the road is a convenient store and to it's far left is a coffeeshop that serves breakfast. Love this hotel
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Aizat Ali, Owner at OZO George Town Penang
Responded 23 Mar 2023
We are delighted to hear that you had an enjoyable experience during your recent stay at OZO George Town Penang. Thank you for choosing to stay with us and we hope to welcome you back again in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Staying in OZO somehow reminds me of Singapore and Paris. Singapore – looking out from the ceiling to floor windows reminds me of Singapore neighborhood in Chinatown and Katong, while looking at Komtar tower reminds me of Eiffel Tower being so stand out than its neighbor buildings in Georgetown. That said, I do enjoy the view staying in OZO. While I understand the hotel is still fairly new at the time I stayed (which is a year ago), I recall the bed was comfy - however with average sheets, the superior room has a decent size and basic room for solo/couple. I’m not sure if this hotel is a newly built building or refurbish, my guess is newly build, parts of the room/hotel does tell me “this might not last”. Sad to say, I notice furnishing & material being use and the quality of housekeeping is not up to par to other hotels at this rate. While the hotel is designed well as a SKY hotel offering great views of the town and sea, it’s only matter of time to try out this hotel again. I’d say, it’s a “potential affordable hotel” in Georgetown.…
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Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Aizat Ali, Owner at OZO George Town Penang
Responded 1 week ago
Dear Guest, Thank you so much for taking the time to write a review documenting your stay with us at OZO George Town Penang. Please note we take your feedback regarding our customer service & room qualities very seriously and we have therefore launched an internal review to ensure this type of issue does not happen again. Sincere apologies again for the less than satisfactory experience you had with us and we hope to have the opportunity to show you that this was an exception. Thank you for raising this matter and giving us an opportunity to perform even better. Best Regards, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I arrived 10 minutes before 2pm, the check-in was supposed to be 2pm, the room was not ready until around 2:20pm, there was no apology offered by the receptionist. The hotel location is not that great, surronded by fairly old buildings. Sound proof of room could have been better, noise from corridor clearly audible. Couldn't lock the safe with my choice pin and there was no instruction written on how to do this. Room is however fairly clean and pretty well maintained. Check in and out is on 20th floor, so not as convenient as having it at ground floor.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Aizat Ali, Owner at OZO George Town Penang
Responded 2 weeks ago
Dear Guest, Greetings from OZO Georgetown Penang! We make every effort to deliver seamless guest experiences to all our valued guests and on this instance please accept our utmost sincere apologies due to the unavoidable circumstances. We truly apologies and deeply regret for the inconveniences caused and we totally understand your frustration. Thank you for raising this matter and giving us an opportunity to perform even better. Best Regards, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My last minute plan to go for a short trip in Penang and I choose OZO as the review was great. Overall is very satisfied. The room considered quite big as compared with other hotel and same to the toilet. The parking is so amazing that it is functioning by automatic. We just need to leave the car in the 'lift' and it will help to park the car. The only thing to complain was the variety of choice for the breakfast buffet and they did not really refill the food even though the time is not 11am yet. One more troublesome thing was we need to go 20th floor to do the check in for the hotel.
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Review collected in partnership with this hotel
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Aizat Ali, Owner at OZO George Town Penang
Responded 3 weeks ago
Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share your feedback about us. We will take note and improve our services and facilities especially on our breakfast service. For your information,the reason our main lobby is located at level 20 is to enhance our check in experience with panoramic view of KOMTAR. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best Regards, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Basically, everything was just great ! The room, the service level, the breakfast... The hotel is surrounded by good restaurants and 10/15mn away from the historical downtown which was just amazing. I strongly recommend !
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Review collected in partnership with this hotel
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Aizat Ali, Owner at OZO George Town Penang
Responded 16 Aug 2023
Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best Regards, Management Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Would be great if Guest offered discount for BF during stay Overall clean and modern Hotel to stay at Pg Awesome pool and sea view at Roof Top Overall must view & stay hotel for new guest in Penang. Would be great to advertise pool view to external guest to stay
Read more
Review collected in partnership with this hotel
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Aizat Ali, Owner at OZO George Town Penang
Responded 16 Aug 2023
Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best Regards, Management Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
overall statements are staff friendly, service quality good, clean room, nothing bad. views of breakfast restaurant, pool, and, room were very good. front desk step was good and friendly and kind. recomended to others.
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Review collected in partnership with this hotel
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Aizat Ali, Owner at OZO George Town Penang
Responded 7 Aug 2023
Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best Regards, Management Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was our second visit, we once again enjoyed the refreshing fragrance that welcomed us upon arrival at the hotel. The 2-bedroom suite is spacious and comfortable, offering ample space for relaxation. Its excellent location is within walking distance to renowned eateries and a nearby quality massage parlour.
Read more
Review collected in partnership with this hotel
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Aizat Ali, Owner at OZO George Town Penang
Responded 7 Aug 2023
Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best Regards, Management Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had two nights at Ozo, superior two bedroom for our family of 2 adults 3 children. It was sufficiently spacious, not overly so, but enough for us. For the price we paid, it was good value. Hot showers, comfortable beds with crisp linen, day bed we could even tuck our youngest child on. The rooms were great. Adjoining rooms too, and not many hotels offer that. Soundproofing wasn't the best -- on our second night we heard lots of stomping from upstairs. Pool was small but great views; better for young couples, not so much for children. Location wasn't too far from the buzzy areas. We will return!
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Aizat Ali, Owner at OZO George Town Penang
Responded 10 Jul 2023
Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best Regards, Management Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$48 - US$72 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
139
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Claim Your ListingOZO GEORGE TOWN PENANG (S̶$̶9̶8̶) S$61: UPDATED 2023 Hotel Reviews, Price Comparison and 122 Photos (Malaysia) - Tripadvisor
Frequently Asked Questions about OZO George Town Penang
Which popular attractions are close to OZO George Town Penang?
Nearby attractions include Old Protestant Cemetery (0.4 km), Chowrasta Market (0.4 km), and Nagore Square (0.5 km).
What are some of the property amenities at OZO George Town Penang?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at OZO George Town Penang?
Top room amenities include air conditioning, blackout curtains, and a desk.
What food & drink options are available at OZO George Town Penang?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at OZO George Town Penang?
Yes, free parking, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to OZO George Town Penang?
Conveniently located restaurants include Laksalicious, Kimpo Famous Roasted, and Olive Kitchen + Bar.
Are there opportunities to exercise at OZO George Town Penang?
Yes, guests have access to a fitness centre and an infinity pool during their stay.
Does OZO George Town Penang have airport transportation?
Yes, OZO George Town Penang offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at OZO George Town Penang?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to OZO George Town Penang?
Many travellers enjoy visiting Armenian Street (1.0 km), George Town (1.0 km), and Cheong Fatt Tze - The Blue Mansion (0.5 km).
Does OZO George Town Penang have any great views?
Yes, guests often enjoy the city view available here.