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166, Jalan Argyll, George Town, Penang Island 10050 Malaysia
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Traveller (23)
Room & Suite (8)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 27/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from OZO George Town Penang
Updated 27/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#59 of 135 in George Town
Location
Cleanliness
Service
Value
Sleep, connect and explore George Town, Malaysia’s world-renowned heritage city, with OZO George Town Penang as your base. This all-new hotel is a refreshing urban address and the perfect city-island getaway where travellers can enjoy a great sleep experience and wake up at the heart of it all feeling inspired, recharged, and ready to roll.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Meeting rooms
24-hour check-in
Paid public parking nearby
Secured parking
Wifi
Restaurant
24-hour front desk
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Seating area
Sofa
Telephone
Cable / satellite TV
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Chinese, Malay
Hotel links
Special Offer:ONYX Rewards Save 10%
32Reviews0Q+A1Room tip
Traveller rating
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Popular mentions
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Most Recent
kaimeng839 wrote a review 25 Jun
1 contribution
Clearness for toilet should be improve.The staff all are very good and friendly and the security on 1st floor are helpful too. Car park should be more. Breakfast should add more variety. Very comfortable bed.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
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Location
Cleanliness
Service
Sleep Quality
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Response from Keven Yong, Guest Services / Front Office at OZO George Town Penang
Responded 2 days ago
Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team
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Jad T wrote a review Apr 2021
Kuala Lumpur, Malaysia23 contributions24 helpful votes
Hotel's Favourite
New hotel in town with excellent customer service and helpful staffs. Read a lot of good reviews prior my booking and decided to give a go ; i am glad i didnt make the wrong decision. Price is reasonable and I look forward to return for another stay!
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled
2 Helpful votes
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Response from Keven Yong, Guest Services / Front Office at OZO George Town Penang
Responded 18 May 2022
Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team
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zhengkai97wzk wrote a review 13 Jun
Banting, Malaysia1 contribution
Good location. Friendly stuff. Comfortable and clean room. Free parking and auto park. Pool was nice with good Penang view. Design of the room was fully utilised with modern style. Good room service with recycled laundry bag provided.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Keven Yong, Guest Services / Front Office at OZO George Town Penang
Responded 2 weeks ago
Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team
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Keithvoon wrote a review 9 Jun
Singapore, Singapore2 contributions1 helpful vote
I have booked 5 Nights for S. King room, and discovered it is much more costly than D. Room, I have also joined the members and hope to get some discount but was deeply disappointed. The room carpet floor looks dirty and old due to the design and nearby have no food to eat. Limited staffing man the counter and need to wait. I don't recommend this hotel for future stay.
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Date of stay: June 2022Trip type: Travelled
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Response from Keven Yong, Guest Services / Front Office at OZO George Town Penang
Responded 2 weeks ago
Dear Guest, Greetings from OZO Georgetown Penang! We make every effort to deliver seamless guest experiences to all our valued guests and on this instance please accept our utmost sincere apologies due to the unavoidable circumstances. We truly apologies and deeply regret for the inconveniences caused and we totally understand your frustration. Thank you for raising this matter and giving us an opportunity to perform even better. Best regards, Management Team
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mafiq16 wrote a review 6 Jun
Nilai, Malaysia1 contribution1 helpful vote
Pros - Location is near to the famous eateries,walking distance - Room is new and well maintained - Breakfast is good,love the cofee Cons - The room was dirty when during arrival. Leftovers of snacks, hairs not properly cleaned. Just realized a diapers below bed before checking out. - Pool is not well maintained. Don't be fooled by the crystal clear pool in the website
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from Keven Yong, Guest Services / Front Office at OZO George Town Penang
Responded 2 weeks ago
Dear Guest, Greetings from OZO Georgetown Penang! We make every effort to deliver seamless guest experiences to all our valued guests and on this instance please accept our utmost sincere apologies due to the unavoidable circumstances. We truly apologies and deeply regret for the inconveniences caused and we totally understand your frustration. Thank you for raising this matter and giving us an opportunity to perform even better. Best regards, Management Team
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ivy711 wrote a review May 2022
1 contribution
Nice, comfortable room. The only problem is probably need to wait to park the car. Limited space for SUV. Overall is good. Location is good. This is my 4th stays in this property. Will definitely stay here again.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
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Response from Keven Yong, Guest Services / Front Office at OZO George Town Penang
Responded 4 weeks ago
Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. We management team are discussing a plan for parking matters, stay tuned for our announcement. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team
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azeez wrote a review May 2022
Kuching, Malaysia189 contributions131 helpful votes
stayed here after travel allowed. i searched for hotels which i've stayed before in penang but some of it the review were not that encouraging after re-opening of borders. lots of things changed. so i came across this new hotel & decided to stay here based on reviews & pictures. it was the best decision i've made for travel in penang. my flight got delayed & i informed the hotel about my late arrival. they reassured me it was ok & took note at it. arrived at 1am in the morning. check in was at level 20 & i really like minimalist design. check in was fast & easy, less than 5 minutes. given room at level 17. overlooking the bridge & penang city. room was clean, spotless and everything looks new, in perfect working order. however, the tv doesnt face the bed, but there are sofa and stool to watch tv. 2 mineral water bottles as usual & coffee and tea are available. not much noise as the area is a quiet area, but walkable distance to main eatery places and bus stops. grabcar & airasia car is diffiult to find in penang (as i realized later penang drivers prefer InDriver over grabcar/airasia car). but u can easily walk to penang road in less than 10 minutes, but watch out for the car and uneven road surfaces. few parking places nearby. i think u can park at next door hotel which closed for business.
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Date of stay: May 2022
1 Helpful vote
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Response from Keven Yong, Guest Services / Front Office at OZO George Town Penang
Responded 18 May 2022
Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to give a positive rating about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team
Read more
raswine26rr wrote a review May 2022
Kuala Lumpur, Malaysia1 contribution
Good Value for Money. Room was well maintained and very comfortable bed and cushion. The room was very clean and had all the amenities stated. room was how it was stated in the booking page.fast check in and check out process. Came with parking.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Keven Yong, Guest Services / Front Office at OZO George Town Penang
Responded 18 May 2022
Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to give a positive rating about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team
Read more
MsPlin wrote a review Apr 2022
Singapore, Singapore43 contributions53 helpful votes
+1
Location at George Town about 1.5km to most local attractions and famous local foods could actually walk around to explore. To take grab ride around George Town is RM 5 per trip and to Gurney area malls is between RM11 to RM13. No sight of money changer, convenience stores and eateries near hotel area. 7/11 store (a bit of distance away from the hotel) only operates standard business hours not 24 hours.
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Date of stay: April 2022Trip type: Travelled
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Response from Keven Yong, Guest Services / Front Office at OZO George Town Penang
Responded 18 May 2022
Dear Guest, Greetings from OZO Georgetown Penang! It was a pleasure having you stay with us. However we are regret that we did not assist you during your stay, actually the nearest money changer is only 5 minutes driving distance in the nearby mall, therefore you may find a few convenience stores such as Happy Mart which operate 24 hours in walking distance about 3-5minutes. We looking forward to have you staying with us again, any information you can get from our reception. Thank you for leaving us this review of your recent stay. Best regards, Management Team
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Sha wrote a review Apr 2022
1 contribution3 helpful votes
It was dissapointed as the person who clean the room was not changed the towel. Spilled drinks on the hand towel and i purposely put it aside so they can change it, however when Im back the hand towel they hang it as it was clean and changed to new towel but when Im about to wipe my face the stain was still there and i am so shock that they dont even changed it and hang it back as it was the new towel. Bad service and i dont know if the rest of the towel was clean enough. Not recommended at all because they are not practise CLeanliness at all.
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Date of stay: April 2022Trip type: Travelled
Room Tip: To always check the cleanliness of the room/ towels
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2 Helpful votes
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Response from Keven Yong, Guest Services / Front Office at OZO George Town Penang
Responded 18 May 2022
Dear Guest, Greetings from OZO Georgetown Penang! Before even attempting to explain the reasons leading to this unintended service shortcomings, I would like to sincerely apologise for any inconveniences caused. We have further investigated with associates concerned and they have been strictly reminded to undertake their duties and tasks diligently. At OZO Georgetown Penang, we are committed to guest's satisfaction and have a zero-tolerance policy in this respect. We appreciate that you understand that mistakes sometimes happen despite the numerous checks and measures. We deeply regret this happened to you, nevertheless rest assured that preventable measures are introduced to avoid the recurrence of the similar issues. Thank you for sharing your feedback which we highly appreciate. We value your opinion and see it as an opportunity to learn and improve. Best regards, Management Team
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PRICE RANGE
US$39 - US$67 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
141
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Frequently Asked Questions about OZO George Town Penang
Which popular attractions are close to OZO George Town Penang?
Nearby attractions include Old Protestant Cemetery (0.4 km), Chowrasta Market (0.4 km), and Nagore Square (0.5 km).
What are some of the property amenities at OZO George Town Penang?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at OZO George Town Penang?
Top room amenities include air conditioning, blackout curtains, and a desk.
What food & drink options are available at OZO George Town Penang?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at OZO George Town Penang?
Yes, free parking, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to OZO George Town Penang?
Conveniently located restaurants include Laksalicious, Kimpo Famous Roasted, and Malaya.
Are there opportunities to exercise at OZO George Town Penang?
Yes, guests have access to a pool and a fitness centre during their stay.
Does OZO George Town Penang have airport transportation?
Yes, OZO George Town Penang offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at OZO George Town Penang?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to OZO George Town Penang?
Many travellers enjoy visiting George Town (1.0 km), Armenian Street (1.0 km), and Cheong Fatt Tze - The Blue Mansion (0.5 km).
Does OZO George Town Penang have any great views?
Yes, guests often enjoy the city view available here.