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Hotel Penaga

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Corner of Jalan Hutton & Lebuh, George Town, Penang Island 10050 Malaysia
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Traveller (524)
Dining (46)
Room & Suite (41)
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#22 of 131 hotels in George Town
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the heart of Georgetown, Penang, Malaysia, this hotel is a hotel with its own heritage charm while providing finest modern hotel expectations, is converted from a cluster of 15 pre-war terraces and shop-houses which spans along Hutton Lane, Transfer Road & Clarke Street. Within walking distance, the hotel is just a few minutes’ walk away from amazing heritage temples, pre-war heritage houses, churches, museum and variety of antique shops, restaurants & bars and not forgetting local hawker foods stalls.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Babysitting
Airport transportation
Spa
24-hour security
Paid public parking nearby
Parking
Wifi
Hot bath
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Car hire
Taxi service
Foot massage
Massage
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Family
Languages Spoken
English, Chinese, Dutch, Indonesian and 2 more
831Reviews10Q+A100Room tips
Traveller rating
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Popular mentions
Nathalie S wrote a review Nov 2021
Kuala Lumpur, Malaysia5 contributions
This is our 2nd stay at the Hotel Penaga. As our 1st experience was great, we booked again this time around. What a disappointment, what a sad state the hotel is in... I loooooove the old Chinese style and that is why i booked again, a good price for a sweet hotel in a great location. But come on, the management of the hotel HAS TO REACT now!!! If not, not only they gonna lose their clientele, but their hotel too. Two nights stay = two flooding experiences. First bedroom was so nice, like a mini apartment. I just noticed casually that the bathroom was not really clean and the the antique pretty wooden sink was a bit spoilt all around the porcelain part (the actual sink). 2 hours later, I realized why: the right water tap was broken, leaking/spilling everywhere, literally flooding the top of the wooden sink and the floor of the bathroom... what a nightmare.... you arrive in town, you are all tired of the rosd, want to clean and shower and you have to repack and change bedroom. Luckily they gave us one nearby, much more clean by the way. So we settled for our 1st night. Second night.... rain... so... well basically it rained in the bedroom. the whole wall was leaking water. Called reception at 2am, obviously no maintenance on stand-by. No one came to see the damage... we gave up and put towels everywhere on the floor... and tried to sleep not thinking of the plok plok noise... In the morning, the water had changed location and was leaking through the fan, onto the pillows of the bed. You know what... never mind... if the reception and the management was not caring enough to bother about the water leakage in... no point reporting on this one too... So, as long as our belongings and clothes were not wet, we just didn't care anymore... and left at 12 checkout time. So, so, so sad and pathetic. To get such a beautiful place wasted. And please, if I am told to call 0 for any enquiries, make sure there is someone at the phone to receive my call on 0. Because I called 5 times when we had the 1st flooding and noone answered; i had to go down to reception in my pyjamas to find the staff happily chatting in the street and noone in reception to take any call. Pull your socks up guys. You gonna loose all your clientele.
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Date of stay: November 2021
Value
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Sailormoon_W wrote a review Nov 2021
Kuala Lumpur, Malaysia6 contributions9 helpful votes
Firstly, I booked the hotel for swimming pool. I wasn’t aware until I was all ready to swim, the hotel staff only told me that the swimming pool is under maintenance. Second, there is no free parking. We were required to wake up at 8am to pay for the street parking ticket to avoid saman. Thirdly, the jacuzzi was dirty and not maintained. When I turn on the power, many dirts came out from the hole and can’t be used. Fourthly, the hotel didn’t do the room clean up even though we did hang the paper on the room to do clean up. When we back in the evening, the room wasn’t clean. The staff did not apology but first blame us for not hang the paper and then told us that we need to inform the receptionist if needed clean up as they will overlook. Fifthly, the room cleaning have to improve as they did not help us to throw the beer cans we put on the table and clean the glasses we have used. They just leave it there. The good side was the hotel upgraded us to the bigger room when we were first being put at the last dark corner room no. 24 and we requested for room changed. The hotel location is also convenient and bed is comfortable. Room is spacious too.
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Date of stay: October 2021Trip type: Travelled as a couple
Room Tip: Street parking that you need to wake up by 8am to pay parking fee. Hotel is not responsible for...
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Andika wrote a review Apr 2021
Penang Island, Malaysia46 contributions17 helpful votes
- Ac not so cold - Comfy bed - Room a bit dusty maybe room not be occupied for long time due to Mco - Heritage building with “rare” equipment very love it! - no breakfast provided during Mco/Cmco - Value for money
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Date of stay: March 2021Trip type: Travelled with friends
1 Helpful vote
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Heng1011 wrote a review Aug 2020
Puchong, Malaysia64 contributions11 helpful votes
We booked this hotel in 3rd July 2020 based on the good reviews, but it was closed (not operating) started from MCO (June 2020). Either parties (Agoda or hotel) not inform us in advanced until we have arrived and a security guide referred us to the Vouk Hotel on 1st Aug 2020. In addition, it was too late for us to book another hotel upon arrival at 4pm and forced to check into replaced Vouk hotel (under same management). It totaly ruined our holiday mood. In fact, advanced call can be made and let us to decide continue on the booking or not. However, the hotel is still opening for booking now (2 Aug) although it was closed for operation. Totally not acceptable for this kind of irresponsible hotel management.
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Date of stay: August 2020Trip type: Travelled with friends
2 Helpful votes
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Gemmaa wrote a review Mar 2020
Swindon, United Kingdom48 contributions8 helpful votes
I loved this hotel, the architecture of it is amazing and found it to feel very local and well run. The room was very comfortable and well and interestingly furnished. The pool area was also very nice to take a break from the hot weather! Breakfast was really nice although they seemed rushed off their feet with not that many guests, what we had was very nice but it could be a suggestion to have the breads, yoghurt and fruit out as a buffet for people to get as they wish and then the main breakfast served as it is now, might help the staff and also less food waste. I also really appreciated the statement regarding their eco measures, so good and interesting to see what has been done at the hotel. Would definitely stay here again!
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Date of stay: March 2020Trip type: Travelled as a couple
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PRICE RANGE
US$72 - US$92 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
45
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Frequently Asked Questions about Hotel Penaga
Which popular attractions are close to Hotel Penaga?
Nearby attractions include Chulia Street (0.5 km), Kapitan Keling Mosque (0.5 km), and Chowrasta Market (0.2 km).
What are some of the property amenities at Hotel Penaga?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Penaga?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Penaga?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Penaga?
Yes, free parking and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Penaga?
Conveniently located restaurants include Cheang Kee, Laksalicious, and Kimpo Famous Roasted.
Are there opportunities to exercise at Hotel Penaga?
Yes, guests have access to a pool during their stay.
Does Hotel Penaga have airport transportation?
Yes, Hotel Penaga offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Penaga?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Penaga?
The staff speaks multiple languages, including English, Chinese, Thai, Dutch, Indonesian, and Malay.
Are there any historical sites close to Hotel Penaga?
Many travellers enjoy visiting Armenian Street (0.8 km), George Town (0.9 km), and Cheong Fatt Tze - The Blue Mansion (0.5 km).