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29/10/2017 30/10/2017
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    Hotel Jen Penang by Shangri-La

    Magazine Road, George Town, Penang Island 10300, Malaysia
    Hotel website
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    Lowest prices for your stay
    29/10/2017Check In 30/10/2017Check Out
    1 room, 2 adults, 0 children
     15 people are viewing this hotel
    US$118
    US$99
    SAVE US$19
    US$102
    US$102
    Traveller (939)
    Room & Suite (408)
    Storyboard
    Overview
    • Excellent27%
    • Very good46%
    • Average20%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “traders hotel” (208 reviews)
    “the club lounge” (149 reviews)
    “golden sands” (63 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Jen Penang by Shangri-La
    Offers & Announcements: Family Value Deals
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    Deals
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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      US$99
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      US$102
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      US$102
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    View all 72 deals
    Write a Review
    Reviews (1,966)
    Traveller rating
    Traveller type
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    1 - 5 of 1,702 reviews

    Reviewed yesterday

    The hotel is still doing their renovation. When we arrived, we entered the hotel through a small side door. The reception is at the 2nd floor. Makeshift reception to greet guest Room was ok and sleep was good! Overall, it’s just average!

    2  Thank Phils00n
    Hotel's Favourite
    Reviewed 7 May 2017 via mobile

    Extremely love this hotel and we will be back for sure! We are a family with young child, spacious and new. Very convenient as it is in the centre, close to malls and markets! Staff were extremely friendly and helpful: from the concierge who was...More

    2  Thank moeyz
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 9 May 2017

    Dear moeyz, This must be the nicest compliment we have received, and we are so honoured to have your detailed review based on your observations towards our hospitality. We are indeed conveniently located, and the great description of the location is so well appreciated. It...More

    Reviewed 4 days ago

    I stayed here for three nights, and had a mixed experience. The location of the hotel is ok. It is close to a couple of malls and the big transport hub at Komptar. It is walking distance to quite a bit of George Town, but...More

    1  Thank Cortunefookie
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 3 days ago

    Dear Cortunefookie. Thank you for the review. We are really sorry for the stay being less than enjoyable and for any inconvenience that you had experienced during your stay. We have noted on the area that you have highlighted and we will look into this...More

    Reviewed 4 days ago

    Stay in Jen for 2 nights recently and was not bad. Room was newly renovated and is lovely. The temp reception is well functional and the reception staff is great. There are some glitches in the room but and some communication error but overall is...More

    1  Thank Hotellover1801
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 3 days ago

    Dear Hotellover1801, Thank you for sharing your experience with us. We are pleased that overall it was an enjoyable stay. We are so glad that you like the newly renovated rooms and warm services rendered by our team members. We have noted on feedback that...More

    Reviewed 6 days ago via mobile

    I gave this hotel a second shot after a below satisfactory stay some time ago, before the renovations. Wow, what a difference it has made! The new rooms look great, and are very functional. The bed is a bit hard. Food is good, although not...More

    2  Thank kgm_travels
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 3 days ago

    Dear kgm_travels, Thank you for sharing your experience with us. We are glad that you appreciated our newly renovated rooms interior decor. We're so simply delighted to know that the refurbishment worked well for your. We have noted on the comments that you have highlighted...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Shuttle Bus Service
    • Dry Cleaning
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$64 - US$121 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in George Town
    • #8 Family Hotel in George Town
    • #9 Luxury Hotel in George Town
    • #11 Romantic Hotel in George Town
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 443
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Shangri-La Hotels and Resorts, Ctrip TA, Expedia, Agoda, Booking.com, TripOnline SA, Cancelon, Orbitz, HotelQuickly, Travelocity, Hotwire, Evoline ltd and Cheap Tickets so you can book your Hotel Jen Penang by Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Penang >
    • Penang Island >
    • George Town
    • Also Known As
    • Traders Hotel Georgetown ,
    • Hotel Jen Penang By Shangri-La George Town
    Add Photo Photos
    Traveller (939)
    Room & Suite (408)
    Dining (89)
    Pool & Beach (42)
    Hotel & Grounds (556)
    Bathroom (69)
    Business Centre & Event Rooms (4)
    Family and Play Areas (3)
    Nearby
    Sunway Hotel Georgetown Penang
    1,440 reviews
    .46 km away
     
    The Wembley – A St Giles Hotel, Penang
    563 reviews
    .06 km away
     
    Le Dream Boutique Hotel
    640 reviews
    .36 km away
     
    Bellevue Hotel
    44 reviews
    .18 km away
     
    Nearby Restaurants
    The little kitchen
    68 reviews
    .17 km away
    Saffron Cafe Penang
    11 reviews
    .25 km away
    Chin Bee Tea Restaurant
    17 reviews
    .15 km away
    Oh Sushi
    36 reviews
    .10 km away
    Nearby Attractions
    Upside Down Museum
    495 reviews
    .44 km away
    Penang House of Music
    30 reviews
    .10 km away
    Dark Mansion - 3D Glow In The Dark Museum
    97 reviews
    .42 km away
    Komtar
    650 reviews
    .13 km away
    Ask a question
    Questions & Answers
    Cavin O
    19 October 2017|
    Answer
    Response from OsUhI | Reviewed this property |
    Yes. It has handheld one at WC.
    0
    Votes
    rc77
    11 October 2017|
    AnswerShow all 2 answers
    Response from vykye2000 | Reviewed this property |
    You will need to contact the hotel directly and and ask as it will depend on their hotel policy.
    0
    Votes
    Mei H
    23 August 2017|
    AnswerShow all 11 answers
    Response from HotelJenPenang | Property representative |
    Dear Mei H, Thank you for asking. We are now in the final phase of our enhancement programme on the hotel’s all-day dining restaurant and public spaces are in progress and scheduled to be fully completed by September 2017... More
    0
    Votes
    Room Tips
    "Central Location"
    Read review
    "club rooms"
    Read review
    "Away from lift."
    Read review
    "Facing the opposite hotel (wesley?), can see the bridge n hill afar"
    Read review
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