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    Hotel Jen Penang by Shangri-La

    Magazine Road, George Town, Penang Island 10300, Malaysia
    Hotel website
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    Savings alert: 12% below average rate
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$67
          US$50
          Great Deal
          US$51
          US$51
          Traveller (803)
          Room & Suite (384)
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          Overview
          • Excellent27%
          • Very good46%
          • Average20%
          • Poor5%
          • Terrible2%
          Travellers talk about
          “traders hotel” (206 reviews)
          “club room” (137 reviews)
          “golden sands” (60 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Shuttle Bus Service
          4.0 Star Hotel
          All hotel details
          Offers from Hotel Jen Penang by Shangri-La
          Offers & Announcements: Durian Big Deal
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          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (1,850)
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          1 - 5 of 1,850 reviews

          Reviewed today

          Stayed here several times when this Hotel was Traders, and then change to Jen Hotel. Renovation of Rooms and Club Lounge now complete and work just starting on Lobby Area and outside facade. Rooms now modern and user friendly, bathrooms now have a choice of...More

          1  Thank woodatbayou
          Hotel's Favourite
          Reviewed 7 May 2017 via mobile

          Extremely love this hotel and we will be back for sure! We are a family with young child, spacious and new. Very convenient as it is in the centre, close to malls and markets! Staff were extremely friendly and helpful: from the concierge who was...More

          2  Thank moeyz
          Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 9 May 2017

          Dear moeyz, This must be the nicest compliment we have received, and we are so honoured to have your detailed review based on your observations towards our hospitality. We are indeed conveniently located, and the great description of the location is so well appreciated. It...More

          Reviewed 2 days ago

          This Hotel is in a very good location, within walking distance to the food streets and World Heritage Site. You can book transport (best to use Grab and not taxi which does not use metre) to Gurney Plaza/Queensbay Mall etc which are all nearby. Room...More

          1  Thank RebeccaSingapore
          Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded yesterday

          Dear RebeccaSingapore, Thank you for sharing your experience with us. We are glad that you appreciated our hospitality and comfortable rooms. We are indeed conveniently located, and the great description of the stay is so well appreciated. We're looking forward to welcoming you back for...More

          Reviewed 2 days ago

          We stayed for one night at Jen Penang, it was lovely. We booked a family room for three persons, the room is spacious and clean. They already placed three sets of towels, tooth brush etc. upon our check-in, all well taken care of. The location...More

          1  Thank Jo22luvTravel
          Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 2 days ago

          Dear Jo22luvTravel, Thank you for sharing your experience with us. We're pleased with your wonderful comment and we are indeed conveniently located, and the great description of the stay is so well appreciated. We're looking forward to welcoming you back for your next trip here....More

          Reviewed 4 days ago

          There is nothing to fault about this hotel, Everybody remembers you by name. In all the Shangri-La hotels that I have stayed in China, non has addressed me by name. So, it goes to show, that this hotel 's service is from the heart, unlike...More

          Review collected in partnership with shangri-la.com
          1  Thank GLLK54
          Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 2 days ago

          Dear GLLK54, Thank you for your kind review and it brings us great joy to hear that you had positive experiences with our hospitality. It is comments like yours that encourages the team to continuously strive to deliver service excellence. This must be the nicest...More

          Sunway Hotel Georgetown Penang
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          About
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Free Parking
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Business Centre with Internet Access
          • Meeting Rooms
          • Shuttle Bus Service
          • Dry Cleaning
          • Airport Transportation
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • US$70 - US$152 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #5 Business Hotel in George Town
          • #8 Family Hotel in George Town
          • #9 Luxury Hotel in George Town
          • #11 Romantic Hotel in George Town
          • Room types
          • Suites ,
          • Smoking rooms available ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 443
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Travelocity, Shangri-La Hotels and Resorts, Expedia, Hotels.com, Ctrip TA, Hotwire, Orbitz, Cheap Tickets, Priceline, HotelQuickly and HRS so you can book your Hotel Jen Penang by Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Malaysia >
          • Penang >
          • Penang Island >
          • George Town
          • Also Known As
          • Traders Hotel Georgetown ,
          • Hotel Jen Penang By Shangri-La George Town
          Add Photo Photos
          Traveller (803)
          Room & Suite (384)
          Dining (71)
          Pool & Beach (39)
          Hotel & Grounds (475)
          Bathroom (59)
          Business Centre & Event Rooms (4)
          Family and Play Areas (3)
          Nearby
          Cititel Express Penang
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          .12 km away
           
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          .25 km away
           
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          .06 km away
           
          M Summit 191 Executive Suites
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          Nearby Restaurants
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          Nearby Attractions
          Upside Down Museum
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          .44 km away
          Dark Mansion - 3D Glow In The Dark Museum
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          1st Avenue Mall
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          Komtar
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          Questions & AnswersAsk a question
          Erlin O
          Hi, may I know if there is movies on-demand in the rooms? Thanks in advance!
          15 June 2017|
          Answer Show all 4 answers
          Response from KK2104 | Reviewed this property |
          None, local TV channel and some Astro channels only.
          0
          Votes
          Erlin O
          Hi, may I know if there is movies on-demand in the rooms? Thanks in advance!
          15 June 2017|
          Answer
          Response from Kenny G | Reviewed this property |
          Hi Erlin, I am not sure as I was on business trip. I am sure the hotel will able to respond to you. cheers
          1
          Vote
          Karen T
          I would like to know which are the locations that the free shuttler buses are going so that I can plan my free and easy trip. Pls advise.
          30 May 2017|
          Answer Show all 2 answers
          Response from | Reviewed this property |
          The shuttle bus goes to the other hotel owned by Shangri-La which is near the beach, but no ones at the beach anyway because the water isn't clean. It's mainly resorts at the beach. If u want to tour around outter Penang I... More
          1
          Vote
          Room Tips
          "You can have a choice of city view or the sea view. Of course you need to ask for higher floor to see better"
          Read review
          "Get rooms away from lift lobby, as always."
          Read review
          "Higher level rooms are better"
          Read review
          "Try to have a room away from lifts as it can be a bit noisy during the night.Higher floor has better views"
          Read review
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