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    Hotel Jen Penang by Shangri-La

    Magazine Road, George Town, Penang Island 10300, Malaysia
    Hotel website
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    Best prices for your stay
    08/10/2017 09/10/2017
    Savings alert: 10% below average rate

    The price you found is 10% lower than this hotel's average rate of US$61/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$64
    US$55
    SAVE US$9
    US$57
    US$57
    Traveller (907)
    Room & Suite (398)
    Storyboard
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    Overview
    • Excellent27%
    • Very good47%
    • Average20%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “traders hotel” (207 reviews)
    “the club lounge” (147 reviews)
    “golden sands” (67 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Jen Penang by Shangri-La
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    Sunway Hotel Georgetown Penang
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    Rooms
    8 Oct9 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,949)
    There are newer reviews for Hotel Jen Penang by Shangri-La
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    11 - 15 of 1,687 reviews

    Reviewed 2 weeks ago via mobile

    Just flew in and I'm jetlagged. Woke up at 3am hungry and wanting to look for food. Went down to the reception and asked where can I find food at this time, it doesn't matter where, I'm just hungry. The girl at the front desk...More

    4  Thank Nikki C
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 2 weeks ago

    Dear Nikki C, Thank you for taking time to write this review. We are sorry to read of your recent experience at the hotel and apologise for the unpleasant encounters you had. Upon receiving your comments, we have addressed the issues regarding with our team,...More

    Reviewed 2 weeks ago via mobile

    It worth the money to stay in in this hotel, very good location and good facility. You can rent a bicycle to explore around the city. There are quite lots of food option outside and nearby the hotel. Plungi mall and Parkson shopping center 2...More

    1  Thank 峰 罗
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 2 weeks ago

    Dear 峰 罗, Thank you for the review and sharing your stay experience. We're so pleased to read your nice comments on our team members and our convenient location. The mall next door is certainly useful to our guest and walking distance to many interesting...More

    Reviewed 2 weeks ago via mobile

    Was staying at Hotel Jen Penang for 2 nights during a business trip. I got a new renovated room on with a street view on the 10th floor, which is great but my colleagues got the old version room, which is quite a different in...More

    1  Thank kobsaranya
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 2 weeks ago

    Dear kobsaranya, Thank you for sharing your experience with us. We are glad that you enjoyed our newly renovated rooms and we are pleased to share that all our guestrooms and suites, and the expansion of our new Club lounge, have been completed and all...More

    Reviewed 3 weeks ago

    I come to Penang regularly and stayed there 3 years back and it was under refurbishment. I came from 1-3rd Sep and its again under refurbishment. Not many choices of eating establishments. Probably due to the renovations. Staff is good and helpful. Concierge was real...More

    1  Thank ChristopherWalterB19
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 2 weeks ago

    Dear ChristopherWalterB19, Thank you for taking time to share your thoughts about Hotel Jen Penang. We are deeply sorry for the unpleasant encounters you had caused by the renovations. Thank you for feedback on a variety of food choices and rest assure that we will...More

    Reviewed 3 weeks ago

    Stayed at Hotel Jen for 3 nites recently. When i booked the room online i didn't realise that the the renovations were not completed. For the price i was charged for this hotel in Penang, i expected a newly refurbished hotel living up to the...More

    1  Thank debbielee73
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 2 weeks ago

    Dear debbielee73, Thank you for leaving us a review about your recent stay with us. On behalf of our team, I sincerely apologise for the unsatisfactory encounter that you were met with, especially the caused of the renovations. It is certainly not our intent to...More

    Sunway Hotel Georgetown Penang
    1,433 reviews
    #21 of 85 hotels in George Town
     
    Chulia Mansion
    830 reviews
    #14 of 85 hotels in George Town
     
    Seven Terraces
    856 reviews
    #1 of 85 hotels in George Town
     
    Armenian Street Heritage Hotel
    591 reviews
    #19 of 85 hotels in George Town
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Shuttle Bus Service
    • Dry Cleaning
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$64 - US$113 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in George Town
    • #8 Family Hotel in George Town
    • #9 Luxury Hotel in George Town
    • #11 Romantic Hotel in George Town
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 443
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Ctrip TA, Expedia, Shangri-La Hotels and Resorts, Agoda, Hotels.com, Orbitz, TripOnline SA, Cancelon, Travelocity, Hotwire, Evoline ltd, Cheap Tickets and HotelQuickly so you can book your Hotel Jen Penang by Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Penang >
    • Penang Island >
    • George Town
    • Also Known As
    • Traders Hotel Georgetown ,
    • Hotel Jen Penang By Shangri-La George Town
    Add Photo Photos
    Traveller (907)
    Room & Suite (398)
    Dining (89)
    Pool & Beach (41)
    Hotel & Grounds (540)
    Bathroom (64)
    Business Centre & Event Rooms (4)
    Family and Play Areas (3)
    Nearby
    Sunway Hotel Georgetown Penang
    1,433 reviews
    .46 km away
     
    Chulia Mansion
    830 reviews
    .77 km away
     
    Armenian Street Heritage Hotel
    591 reviews
    .61 km away
     
    Seven Terraces
    856 reviews
    1.08 km away
     
    Nearby Restaurants
    The little kitchen
    68 reviews
    .17 km away
    Chin Bee Tea Restaurant
    17 reviews
    .15 km away
    Saffron Cafe Penang
    10 reviews
    .25 km away
    Oh Sushi
    36 reviews
    .10 km away
    Nearby Attractions
    Upside Down Museum
    483 reviews
    .44 km away
    Dark Mansion - 3D Glow In The Dark Museum
    91 reviews
    .42 km away
    Penang House of Music
    29 reviews
    .10 km away
    Komtar
    638 reviews
    .13 km away
    Ask a question
    Questions & Answers
    Mei H
    23 August 2017|
    AnswerShow all 11 answers
    Response from HotelJenPenang | Property representative |
    Dear Mei H, Thank you for asking. We are now in the final phase of our enhancement programme on the hotel’s all-day dining restaurant and public spaces are in progress and scheduled to be fully completed by September 2017... More
    0
    Votes
    Smallie L
    3 August 2017|
    AnswerShow all 3 answers
    Response from HotelJenPenang | Property representative |
    Dear Smallie L, We offered free daily shuttle bus to the beach, Batu Ferringhi. Thank you and have a nice day. Best regards, Ody Odayappan General Manager
    0
    Votes
    Winda M
    16 July 2017|
    AnswerShow all 3 answers
    Response from HotelJenPenang | Property representative |
    Hi Winda M, Thank you for your enquiry. You may drop us an email with your reservation details so wake can make necessary arrangement prior to your arrival. We hope this information helps and look forward to welcoming you... More
    0
    Votes
    Room Tips
    "Away from lift."
    Read review
    "Facing the opposite hotel (wesley?), can see the bridge n hill afar"
    Read review
    "Stay high."
    Read review
    "Request for a high-floor and unblocked view; at the end of the corridors."
    Read review
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