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    Hotel Jen Penang by Shangri-La

    Magazine Road, George Town, Penang Island 10300, Malaysia
    Hotel website
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    Lowest prices for your stay
    5 Nov 6 Nov
     13 people are viewing this hotel
    US$82
    US$58
    SAVE US$24
    US$71
    US$70
    Traveller (947)
    Room & Suite (414)
    Storyboard
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    Overview
    • Excellent27%
    • Very good46%
    • Average20%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “traders hotel” (208 reviews)
    “the club lounge” (149 reviews)
    “golden sands” (67 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Jen Penang by Shangri-La
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    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,970)
    There are newer reviews for Hotel Jen Penang by Shangri-La
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    641 - 645 of 1,706 reviews

    Reviewed 13 March 2015

    This is my second review of Hotel Jen as it was known as Traders when I stayed there previously. Essentially things are the same, the brand remains under the Shangri La banner. The level of service is good here and I had no issues with...More

    Thank donalmca
    Response from EllieYeohCS, Manager at Hotel Jen Penang by Shangri-LaResponded 16 March 2015

    Dear donalmca, Thanks for the compliments, specially on the service rendered from our team! We are glad that you enjoyed your stay overall and look forward to seeing you on your next visit. Regards, Ellie

    Reviewed 11 March 2015

    This property needs renovation Old style rooms, reminds one of old hotels spacious rooms Choked bathroom tub Dinner buffet has a good spread however service is not good Located in George Town, one can walk down to see street art and jettyMore

    1  Thank agexplorer
    Response from EllieYeohCS, Manager at Hotel Jen Penang by Shangri-LaResponded 12 March 2015

    Dear agexplorer, Thank you for staying at Hotel Jen Penang and sharing your experience with us. We are truly sorry about your stay experience at our hotel, particularly the bathroom and service rendered by our team. However, thank you for your compliments on the buffet...More

    Reviewed 10 March 2015 via mobile

    Had a 3D2N getaway with my wife in Mar 2015. Superb location in the heart of Georgetown and surrounded by 3 interconnected malls (Komtar, Prangin mall and 1st Avenue). Mainly stuck to 1st Avenue as it's the newest of the lot and had a nice...More

    1  Thank setsunaze
    Response from EllieYeohCS, Manager at Hotel Jen Penang by Shangri-LaResponded 12 March 2015

    Dear setsunaze, Thanks for the detailed review of our hotel! It is great to know that you enjoyed our 'superb' location in the heart of George Town where you can walk over for shopping or to the famous hawker centre. You can always grab a...More

    Reviewed 5 March 2015

    A great hotel with a club lounge and the service the best I have known for a long lounge service.Kathy in the loung a good friend,service with a smile that seems endless.the breakfast waiteress waiter and the head waiter shared humour with the guest,but still...More

    Thank seajadeguesthouse
    Response from EllieYeohCS, Manager at Hotel Jen Penang by Shangri-LaResponded 9 March 2015

    Dear seajadeguesthouse, Thanks for your compliments on the hotel! We are so glad to hear that you enjoyed the professional and genuine service rendered by our team. We will convey your message to them and Kathy, of course. Please come back soon, we look forward...More

    Reviewed 4 March 2015

    Traders, a chain hotel of the Shangri-la group, was a very well established brand. Re-branding "Traders" to "JEN", a name that doesn't appear to mean much to most people, seems a little odd especially since Traders worked so well. I was told it is to...More

    2  Thank jules f
    Response from EllieYeohCS, Manager at Hotel Jen Penang by Shangri-LaResponded 9 March 2015

    Dear jules f, Thank you for staying at Hotel Jen Penang and sharing the detailed review of our hotel Re-branded from Traders Hotel, which was positioned as a business hotel previously, Hotel Jen now targets travellers from all walks of life. The re-branding of Traders...More

    Sunway Hotel Georgetown Penang
    1,442 reviews
    #21 of 87 hotels in George Town
     
    The Wembley – A St Giles Hotel, Penang
    564 reviews
    #18 of 87 hotels in George Town
     
    Bellevue Hotel
    44 reviews
    #68 of 87 hotels in George Town
     
    Hotel NEO+ Penang
    1,099 reviews
    #23 of 87 hotels in George Town
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Shuttle Bus Service
    • Dry Cleaning
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$63 - US$121 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in George Town
    • #8 Family Hotel in George Town
    • #9 Luxury Hotel in George Town
    • #11 Romantic Hotel in George Town
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 443
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Ctrip TA, Shangri-La Hotels and Resorts, Booking.com, Agoda, Hotels.com, Cancelon, Travelocity, Orbitz, Hotwire, Cheap Tickets, TripOnline SA, HotelQuickly and Evoline ltd so you can book your Hotel Jen Penang by Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Penang >
    • Penang Island >
    • George Town
    • Also Known As
    • Traders Hotel Georgetown ,
    • Hotel Jen Penang By Shangri-La George Town
    Add Photo Photos
    Traveller (947)
    Room & Suite (414)
    Dining (89)
    Pool & Beach (42)
    Hotel & Grounds (557)
    Bathroom (70)
    Business Centre & Event Rooms (4)
    Family and Play Areas (3)
    Nearby
    Sunway Hotel Georgetown Penang
    1,442 reviews
    .46 km away
     
    The Wembley – A St Giles Hotel, Penang
    564 reviews
    .06 km away
     
    Hotel NEO+ Penang
    1,099 reviews
    .25 km away
     
    Bellevue Hotel
    44 reviews
    .18 km away
     
    Nearby Restaurants
    The little kitchen
    68 reviews
    .17 km away
    Saffron Cafe Penang
    11 reviews
    .25 km away
    Chin Bee Tea Restaurant
    17 reviews
    .15 km away
    Oh Sushi
    36 reviews
    .10 km away
    Nearby Attractions
    Upside Down Museum
    495 reviews
    .44 km away
    Penang House of Music
    31 reviews
    .10 km away
    Dark Mansion - 3D Glow In The Dark Museum
    98 reviews
    .42 km away
    Komtar
    652 reviews
    .11 km away
    Ask a question
    Questions & Answers
    Cavin O
    19 October 2017|
    AnswerShow all 2 answers
    Response from OsUhI | Reviewed this property |
    Yes. It has handheld one at WC.
    0
    Votes
    rc77
    11 October 2017|
    AnswerShow all 2 answers
    Response from vykye2000 | Reviewed this property |
    You will need to contact the hotel directly and and ask as it will depend on their hotel policy.
    0
    Votes
    Mei H
    23 August 2017|
    AnswerShow all 11 answers
    Response from HotelJenPenang | Property representative |
    Dear Mei H, Thank you for asking. We are now in the final phase of our enhancement programme on the hotel’s all-day dining restaurant and public spaces are in progress and scheduled to be fully completed by September 2017... More
    0
    Votes
    Room Tips
    "High floor always the best for me!"
    Read review
    "Some of the room comes with connecting doors which may also be great for someone like me who is travelling..."
    Read review
    "Central Location"
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    "club rooms"
    Read review
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