We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Georgetown City Hotel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Georgetown City Hotel
Georgetown City Hotel
Panoramas (34)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

420 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 370: English reviews
Start your review of Georgetown City Hotel
 Click to rate
Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

The location of this hotel is ideal, across the road from the Adventist Hospital and just a short distance from Gurney Drive and Botanical Gardens. The hotel itself is quite old while the car park is dark and feels unsafe. We booked 3 rooms for 3 nights. The rooms were tired looking with furnishings in need of refurbishment. Normal toiletries...

 Report
Helpful?
Thank nellielim
Bandung, Indonesia
Reviewed 2 weeks ago

I stayed there a month ago when my husband undergoes nose surgery. The hotel located right in front of the hospital so very convenient for us. The hotel its self is old... We picked their best room, junior suite. The room is spacious but old... there is crack on the wall and everything look old... the bathtub is kind a...

 Report
Helpful?
Thank Atshaali
Reviewed 4 weeks ago via mobile

We went to Penang for medical purposes.. This hotel is nearly accrossed the Adventist Hospital... The main entrance stairs may be difficult for elder people, however it have an elevator from the parking lot.. 7Eleven is just beside the main entrance, so it's easy to get things u need... The side building also provides some needs such affordable food stalls,...

 Report
Helpful?
Thank Justin U
George Town, Malaysia
Reviewed 4 weeks ago

We had held many of our functions at this Hotel.. The ballroom is spacious and conducive, food was up to our expectation, the F&B staff are helpful and friendly..All our guest and friends were impressed and happy with the service rendered . Thumbs up for the team..!!!

 Report
Helpful?
Thank cocotanglaifong
Reviewed 9 March 2017

We went to Georgetown City Hotel because my mother had to do bypass treatment at Adventist Hospital, it was accross the street. We took 2 rooms at 28th February, then extend it from 4th March to 9th March. My brother, who did the check-in on 28th February, told me that if we show hospital letters we can get special price...

 Report
Helpful?
Thank Suria Jaya A
Reviewed 23 February 2017 via mobile

I was driving to hotel, once reach hotel driveway, alight my family and unload my luggage from car. The Malay Security Officer asked me "are checking in" i said yes then he said "you can drive your car to basement car park and go to 1st floor to check in". I asked him "you want me to carry all my...

 Report
Helpful?
2Thank Shan D
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear Shan D, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. Please accept our sincere apologies for the lack of service from our associates. This is not something we strive to achieve. If you could...

Reviewed 15 February 2017 via mobile

Strategic location, close to gourney drive, penang street food, adventis hospital, the hotel room was clean, had a nice breakfast, friendly staff, but sadly cigarette smell in lift hotel and room outside, fortunely not inside room.

 Report
Helpful?
Thank Mulyadi A
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear Mulyadi A, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards We are pleased to hear your nice comments about our cleanness of room, enjoyed the breakfast and friendly service by our Associate , always...

Seberang Jaya, Malaysia
Reviewed 13 February 2017

Staying at this hotel was worth of money. The services were good. The reception staff was very kind and friendly. The location of the hotel also was strategic which makes me easier to move around. I would recommend for people to stay here.

Review collected in partnership with Asiatravel.com
 Report
Helpful?
Thank raaj5671
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear raaj5671, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards It is wonderful to read that you were impressed with the efficient and professional service during your stay with us. Our goal is to always...

Shah Alam, Malaysia
Reviewed 3 February 2017

My family has stayed in the hotel a few times over the years and noticing the gradual change in the service and amenities. The location of the hotel is okay as it it not far from city center and Gurney Drive. The cleanliness of the room and washroom is acceptable. However the upkeep of the facilities/amenities needed to improve, the...

 Report
Helpful?
Thank Tguan101
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear Tguan101, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. I am delighted to know that you have enjoyed our location and that it allowed you to conveniently reach all the places that you need...

Jakarta
Reviewed 28 January 2017

We paid 200RM/night per room. TINY & stuffy room with ancient bathroom & frail thin towels. No refrigerator, just a slow heating water kettle. Maybe once a great hotel way back when. But now even the cleaning standard is so subpar! I don't think they ever vacuumed the carpets the 4 nights we where there, as I can see the...

 Report
Helpful?
Thank UmiSam
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear UmmiSam, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. We are terribly disappointed to hear of your experience and please accept our sincere apologies for the experience. We have shared your feedback with our...

505 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (247)
Viewed
View from Room (22)
Viewed
Hotel & Grounds (17)
Viewed
Room/Suite (77)
Viewed
Dining (10)
Viewed
Bathroom (41)
Viewed
Pool/Beach Area (2)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (76)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (224)
Viewed
Amenities (19)
Viewed
Junior Suite (48)
Viewed
Pool (19)
Viewed
Dining (18)
Viewed
Standard Room (32)
Viewed
Superior Room (39)
Viewed
Super Single (34)
Viewed
The Hotel (15)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (34)
Viewed
Pool/Beach Area (1)
Viewed
Dining (2)
Viewed
Room/Suite (4)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (25)
Check In Check Out
Hotels you might also like...
Travellers also viewed these George Town hotels
1.3 km away
Evergreen Laurel Hotel
Evergreen Laurel Hotel
#27 of 84 in George Town
750 reviews
3.4 km away
Hotel NEO+ Penang
Hotel NEO+ Penang
#23 of 84 in George Town
1,010 reviews
2.4 km away
Hotel Royal Penang
Hotel Royal Penang
#53 of 84 in George Town
514 reviews
Show Prices
Show Prices
Show Prices
3.5 km away
Bayview Hotel Georgetown Penang
3.2 km away
Cititel Penang
Cititel Penang
#20 of 84 in George Town
1,033 reviews
0.5 km away
G Hotel Kelawai
G Hotel Kelawai
#12 of 84 in George Town
383 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Home to discerning business and leisure travellers, the Berjaya Penang Hotel is conveniently located as part of the lively ‘1-Stop Midlands Park’ business and entertainment centre. With enchanting cultures, heritage and tantalizing food all around, the Penang Island also heralds in a golden opportunity to make business a true pleasure. ... more   less 

Additional Information about Georgetown City Hotel

Address: 1 Jalan Burmah, George Town, Penang Island 10350, Malaysia (Formerly Berjaya Penang Hotel)
Region: Malaysia > Penang > Penang Island > George Town
Price Range: $53 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Georgetown City Hotel 4*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Travelocity, Orbitz, Hotels.com, Agoda, Priceline, TripOnline SA and HotelQuickly so you can book your Georgetown City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Berjaya Hotel Georgetown
Georgetown City Hotel Penang/George Town
Hotel Style:
#14 Luxury Hotel in George Town
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Georgetown City Hotel staff and other travellers.
1 question
Ask a question
Jakarta, Indonesia

See all questions (1)

Questions? Get answers from Georgetown City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Double check for every information , to avoid disappointment because misunderstanding.”
suriajayaa, 8 Mar 2017 | Read review
“Rooms facing north on higher floors have good view of the sea.”
Tguan101, 2 Feb 2017 | Read review
“The one near elevator is bigger”
MichelleTjin, 11 Jan 2017 | Read review
“Choose the suites.”
LakhvinderG, 18 Dec 2016 | Read review
“The night view too dark to see, so you might want a lower floor so as to take the stairs instead of waiting a long time for the lifts”
  • The view from our room
546neelie, 18 Dec 2016 | Read review
5 of 5