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Georgetown City Hotel

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406 Reviews from our TripAdvisor Community

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Showing 360: English reviews
Jakarta, Indonesia
Reviewed 6 days ago NEW

I was travelling for medical reason (going to Penang Adventist Hospital) and this is the nearest hotel in the area (just across the hospital). Distance wise, perfect! Room is quite OK. It is spacious. Although it is an old hotel so do not expect anything fancy. It has a good aircon, perfect hot water. Problem is, the amenities is lacking....

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Thank MichelleTjin
Reviewed 2 weeks ago via mobile

Hot water is not hot enough. The plumbing/pipe system makes so much noise you can hear water running at high pressure when someone is using the shower/toilet. The hotel is attached to a mall, and there's another mall quite near too if you like to go to the mall on your holiday.

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Thank Afi M
Reviewed 4 weeks ago

Location of Hotel is excellent as it is near to most of the attractions. Only thing is that it is on a one way street (as are most locations in Penang) which is tiresome as you need to take a longer route even when you are near the hotel (due to one way roads). Hotel room is a bit dated....

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Thank Lakhvinder G
Singapore, Singapore
Reviewed 4 weeks ago

My stay was quite average for a 4-star hotel. Decent service, though there was some minor issues with the room. We got an adjourning rooms with 3 people in each room. The shared bed is enough for three if you don't toss around too much. Otherwise, a third person will have to sleep on a fordable bed. Pros: Location The...

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Thank Neeli E
Kuala Lumpur, Malaysia
Reviewed 5 December 2016 via mobile

Decided to stay here after hearing it is a 4 star hotel. To my surprise this is like a 2 star hotel. Sound proofing was terrible, I could hear the people taking their bath upstairs. The pillows on the bed were old and out of shape. The shower was weird as it kept vibrating non stop and I bet the...

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Thank rivalpine
Penang Island, Malaysia
Reviewed 3 December 2016

I organized event at this hotel. The environment is nice. Both manager and staff are nice! They provided a very good services to us! They will try to fulfill your requirement once you request to. They are friendly and nice. Perhaps you may like this.

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1Thank Sharon_Kheoh94
Kuala Lumpur, Malaysia
Reviewed 17 November 2016

I'm glad to stay here during my holiday. Staffs were friendly and helpful. I can walk to Gurney Drive because it is nearby and public transportation are reliable to go to as far as bayan baru, teluk bahang, etc. I made room service order for dinner and the food was delicious and fulfilling. The service was fast too. Wifi is...

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Helpful?
Thank ummusaadahzubir
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear Ummusaadahzubir, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. It is wonderful to read that you were impressed with the efficient and professional service during your stay with us. Our goal is to always...

Surabaya
Reviewed 7 November 2016

Choose this hotel because it located right in front of the Adventist Hospital. Rated as 4-stars, actually this is an old and dull hotel, but cleans enough. The room and bathroom was big and clean. The bed was OK. Air Con and Hot Water was running well. I love their big window that occupies the entire wall. It looks so...

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Thank Vera V
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear Mr Vera, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. Please accept my apologies for unpleasant experience. Noted on your comments with the regards to WiFi, we are working on the options to change...

Indonesia
Reviewed 6 November 2016 via mobile

Stayed here for 3 nights in Junior Suite. Location - Good. There are two 24 hours mini markets and a small food court just beside the hotel. That way you won't have to worry about getting food/water anytime. Around 1 min walk to Adventist Hospital and 15 min walk to Gurney Plaza. Receptionist - Good. Check in and check out...

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Thank Freddy W
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear Mr Freddy W, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. I am delighted to know that you have enjoyed our location and that it allowed you to conveniently reach all the places that...

Reviewed 23 October 2016

Organised my brother's wedding at this hotel. It was magical! The management team was attuned to our needs and readily available throughout the event. My family and I had a fantastic experience all in all. We would definitely consider and recommend Georgetown City Hotel for future events for our friends and family alike. Kudos to the management team for going...

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1Thank Salahuddin K
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear En. Salahuddin, We would like to thank you for sharing your feedback with us in Tripadvisor. We are extremely grateful to you for taking the time to write to us with regards to your experience with hotel service. It is definitely with feedback from valued guest like yourself which will further help to improve our product and service standards....

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Home to discerning business and leisure travellers, the Berjaya Penang Hotel is conveniently located as part of the lively ‘1-Stop Midlands Park’ business and entertainment centre. With enchanting cultures, heritage and tantalizing food all around, the Penang Island also heralds in a golden opportunity to make business a true pleasure. ... more   less 

Additional Information about Georgetown City Hotel

Address: 1 Stop Midlands Park, Burmah, George Town, Penang Island 10350, Malaysia (Formerly Berjaya Penang Hotel)
Region: Malaysia > Penang > Penang Island > George Town
Price Range: $57 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Georgetown City Hotel 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Berjaya Hotel Georgetown
Georgetown City Hotel Penang/George Town
Hotel Style:
#13 Luxury Hotel in George Town
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Questions & Answers

Here's what travellers have asked, with answers from Georgetown City Hotel staff and other travellers.
1 question
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Jakarta, Indonesia

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Questions? Get answers from Georgetown City Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The one near elevator is bigger”
 of 5 bubbles MichelleTjin, 11 Jan 2017 | Read review
“Choose the suites.”
 of 5 bubbles LakhvinderG, 18 Dec 2016 | Read review
“The night view too dark to see, so you might want a lower floor so as to take the stairs instead of waiting a long time for the lifts”
  • The view from our room
 of 5 bubbles 546neelie, 18 Dec 2016 | Read review
“There have sea view and shopping mall nearby.”
 of 5 bubbles Sharon_Kheoh94, 2 Dec 2016 | Read review
“Ask for sea view room... It worth seeing.”
 of 5 bubbles ummusaadahzubir, 16 Nov 2016 | Read review
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