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Cititel Penang

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Cititel Penang
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1,035 Reviews from our TripAdvisor Community

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Showing 891: English reviews
Kuala Lumpur, Malaysia
Reviewed 26 March 2013

At first it was a reluctant choice - I did it because everywhere else was packed and got pricier. I saw the pictures in the internet and they really felt 90's-ish. When I was at the hotel passed the reception area and into the room, the whole place gave me a feeling that what ever it may not possess in...

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Helpful?
Thank Davitowalker
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang! It is most heartening to note that you have enjoyed your stay here - thank you very much for your positive comments and for your kind words about our services, facilities and location, which are most appreciated. Thank you for recommending Cititel Penang and my team and I look forward to welcoming you...

Kuala Lumpur, Malaysia
Reviewed 22 March 2013

Great Location as its right in the middle of town. Easy if you want to eat out as there's a few stalls situated around the hotel & its a 10 minute walk to Komtar. The hotel room was comfortable but the Wifi was a little erratic. The buffet breakfast at their coffee house was impressive. The Front Office was informative...

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Helpful?
Thank JasonFirdaus
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Jason Selamat Sejahtera from Cititel Penang. Thank you for your positive review of our hotel during your recent stay with us. It is indeed wonderful to know that you have enjoyed your stay here and thank you for taking the time to write. I look forward to welcoming you back to Cititel Penang this year end with your family...

watford
Reviewed 21 March 2013

Having spent time in this hotel last year I thought I would return for a drink one afternoon. I was welcomed by Johna who remembered my name from over 12 month's ago. I was made very welcome by Alvin as well I am glad I returned to this hotel as they treat you so well.

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Helpful?
Thank Philkeating
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Mr Keating Selamat Sejahtera from Cititel Penang. THANK YOU for visiting Citi Lounge when you were back in Penang.. and am pleased to share your kind comments with Alvin and Johna with much pride. I hope that you had just a memorable time in Penang as you did in August last year and we certainly look forward to welcoming...

Singapore, Singapore
Reviewed 20 March 2013

The hotel is strategically located along Penang Road, 5 mins away from the heritage Chulia street and near to many other local historical attractions. The coffee shop with the famous Penang Char Kway Teoh and TeoChew Chendol is just 10 minutes walk down the Penang Road. The whole area has all the eateries, street markets and night life. Hop onto...

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Helpful?
Thank Grace L
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang . Thank you for your kind review on your stay at Cititel Penang – my team and I are delighted to know that you had an enjoyable time in Penang, exploring our heritage city. Please accept my apologies for your experience at breakfast time – I have spoken to our Kitchen team about...

Singapore, Singapore
Reviewed 18 March 2013

I just recently took a weekend break and stayed at this hotel as I have stayed in this hotel before and I liked the location as it was convient to go anywhere. Arriving at the hotel, the reception handled the check in very quickly and the porters were helpful. I stayed in the deluxe rooms and found the rooms a...

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Helpful?
1Thank Jimmy S
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang. Thank you for staying with us again during your recent visit to Penang. I am glad to note that you like our hotel location. I am pleased to share that all our guests are accorded with complimentary WIFI access for two persons per guestroom, unless booked through a travel agent. May I recommend...

Chiangmai
Reviewed 17 March 2013

I was happy that I booked this hotel online, as you never know what you get until you arrive. At first I felt the room was a bit small and the window too narrow, the wall blocking part of the room, but I got used to that quickly and accepted it as part of the layout. I asked to see...

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Helpful?
1Thank mengrai
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang. I am so glad to note that you have enjoyed your recent stay at Cititel Penang and thank you for taking the time to share your experience with us. It is always gratifying to know that we have exceeded our guests' expectations during their stay with us and your appreciation is great motivation...

Kerala
Reviewed 16 March 2013

Its a big business hotel, in an excellent location right in the middle of the city, suitable for all kind of travelers and very safe for family. It is little aged, but well maintained and well managed. I got an excellent sea view room in the high floor. Room was clean, shower was good, clean toilet and bed was comfortable....

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Helpful?
Thank IsaacKerala
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang. Thank you for recommending our hotel. I am delighted to note that you have enjoyed your stay here in Penang – your positive comments of our hotel services, facilities and location are most appreciated. Thank You. My team and I are very glad that you liked our Christmas decoration and we all look...

Malaysia
Reviewed 13 March 2013

Good location, Good breakfast but small gym and small swimming pool. Room are just nice for business traveller and a couple (MAX). They had a Japanese restaurant which looks pretty good but didnt have a chance to try as there are too many good street food in Penang to enjoy! Line Clear Nasi Kandar is within 5 minutes walk from...

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Helpful?
1Thank KevinSJP
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang. It is indeed a delight to know that you have enjoyed your stay with us. My team members and I look forward to welcoming you back to Cititel Penang on your next visit and our sincere thanks once again for sharing your experience with us. Best wishes for a great weekend ahead. With...

singapore
Reviewed 5 March 2013

reservation staff was bad. no free internet, if we want use internet we need to pay. the food breakfast was good. i stayed on 1706 n 1709 really good room to see view. security staff more helpful than reservation staff maybe cos reservation staff not from malaysia cos reservation staff speaking with singlish.

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Helpful?
Thank amazinggirls
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang. Thank you for taking the time to write and am glad to note that you liked our breakfast and our rooms on the higher floor. I am pleased to share that all our guests are accorded with complimentary WIFI access for two persons per guestroom, unless the reservations is booked through a travel...

Kuala Lumpur, Malaysia
Reviewed 4 March 2013

Slap bang in the middle of Georgetown so lots of great food and sights within easy walking distance. The room was a bit dated, but it was very clean so appeared well looked after. There were no drinks in the mini-bar (despite a RM100 deposit being taken) and there was no in-room safe which I would have expected from a...

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Helpful?
Thank mapmanish
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang. I am very glad to note that you have enjoyed your recent stay with us you and Thank You for the positive comments of my team members. It is always very heartening to know that my team members have provided our guests with a totally fulfilling stay. Regret to know that our Standard...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Along bustling Upper Penang Road, in the heart of George Town. Easy access to commercial and government offices, 30 minutes by car from Penang International Airport, 5 minutes drive to Penang Ferry terminal, 5-10 minutes walk to nearby tourist attractions such as street arts and UNESCO heritage trails, 15-minutes walk to Chowrasta market and Mydin Hypermarket, 20-minutes walk to Komtar/Prangin Mall/1st Avenue Mall, 20-minutes walk to Esplanade/Beach Street and the Red Garden Hawker Centre is located just opposite the hotel. 451 comfortably furnished rooms inclusive of executive rooms, broadband internet, LCD TV, long bath, bidet, electronic safe in selected categories, coffee/tea making facilities, mini fridge, satellite TV and in-house movies. ... more   less 

Additional Information about Cititel Penang

Address: 66 Jalan Penang, George Town, Penang Island 10000, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Price Range: $73 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cititel Penang 4*
Number of rooms: 451
Reservation Options:
TripAdvisor is proud to partner with Hotel.de, Agoda, Booking.com, Asiatravel.com Holdings, TripOnline SA and HotelQuickly so you can book your Cititel Penang reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Hotel Style:
#3 Spa Hotel in George Town
#8 Luxury Hotel in George Town
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Questions & Answers

Here's what travellers have asked, with answers from Cititel Penang staff and other travellers.
14 questions
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Questions? Get answers from Cititel Penang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on the upper floors for a good view.”
Lloyz, 26 Apr 2017 | Read review
“Non-smoking rooms available”
Andrew_BeMyGuest, 17 Apr 2017 | Read review
“We were on floor 28, quite and non smoking room”
sowmyaa2017, 9 Mar 2017 | Read review
“city view room”
rajasekhark_13, 6 Mar 2017 | Read review
“Room on the high floor facing the sea is more relaxing”
lmakk109, 10 Jan 2017 | Read review
5 of 5