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Ixora Hotel

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1 room 2 adults 0 children
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Ixora Hotel
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212 Reviews from our TripAdvisor Community

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Showing 200: English reviews
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Petaling Jaya, Malaysia
Reviewed 3 days ago NEW

Good experience. Staff was friendly, and the room was big and clean. Perhaps just need to re-look into the bed, as it was a little hard. Apart from that, the internet was working well. Was upgraded into a room with free mini bar items.

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Helpful?
Thank juliann473
Kuala Lumpur, Malaysia
Reviewed 4 days ago NEW

It a pretty good hotel for business trip if you going to visit customer near Prai Industrial area. The rates is reasonable and the room is clean with good WIFI. The hotel breakfast buffet also good and have plenty of choice.

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Thank yiphong_wong
SHAH ALAM
Reviewed 6 days ago NEW

Rooms getting old. Internet booking to get the promotion room rate not convenient especially when doing last minute urgent travel. Im frequently staying in Ixora (almost monthly). Breakfast menu could be better.

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Thank thaise0ng
Melbourne, Australia
Reviewed 1 week ago

Staff at the Ixora are very friendly and accommodating, the restaurant and selection of meals was wide and varied. The Rooms are clean, tidy and have plenty of room. The Hotel is located very well for us for our work location.

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Helpful?
Thank Paul P
Moses P, Manager at Ixora Hotel, responded to this review

Dear Paul P : Warmest greeting from Ixora Hotel We are appreciated for your kind review Thank you for the compliment for our team members for theirs excellent job well done. We will share this positive review with them. The encouraging words will spur us to continues seeking way to enhance our guest experience. We can't wait to have you...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

clean and spacious room, quality of food and breakfast buffet spread is good. location is strategically located, easy access in and out of hotel, near a shopping mall, staff were friendly and knowledgeable

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Helpful?
Thank abdulg640
Moses P, Manager at Ixora Hotel, responded to this review

Dear Abdulg640 Warmest greeting from Ixora Hotel Thank you for your precious time to drop us a review We are delighted to know you had enjoyed staying with us during recent trip. Thank you for the compliment for our overall facilities and services. Your continue support is our privileges to have you with us. We look forward to see you...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

I was on business trip and my destination is just 5 mins away from the hotel. I was told the hotel was run down hence the cheap rate however when i arrived at the lobby, everything looks new and they just renovated. The rooms are also newly renovated and really comfortable.

Review collected in partnership with this hotel
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Helpful?
Thank shafidaz z
Moses P, Manager at Ixora Hotel, responded to this review

Dear Shafidaz z : Warmest greeting from Ixora Hotel Thank you so much for writing us this great review, and choosing us on your recent trip We are pleased to hear that we have exceeded your expectation. The comfort and service standard is always our priority to enhance ours guest experience, regardless the rate offer. Million thanks for the compliment...

Petaling Jaya, Malaysia
Reviewed 1 week ago

Nice and clean room. The staff are friendly too. Enjoy my stay there. Easy access to highway and next to a mall. The breakfast not bad, can improve. Never really use the wifi. Apart of that it was a very nice hotel

Review collected in partnership with this hotel
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Helpful?
Thank joeJ9794SJ
Moses P, Manager at Ixora Hotel, responded to this review

Dear joeJ9794SJ : Warmest greeting from Ixora Hotel Thank you for choosing Ixora on your recent trip, and hope your trip home went well We are pleased to hear that we have exceeded your expectation. Your positive review about us will certainly be huge motivation for us. Nevertheless, our team members will fine tuning on the area needed for improvement....

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

There was only one really helpful and friendly (Chinese) front office associate at the hotel, the rest were all cold and showed an indifferent attitude towards guest's request. There was this young Malay front office agent who always has no smile on his face. He doesn't look at the guest when guest is talking to him while asking for a...

Review collected in partnership with this hotel
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Helpful?
Thank danJ63CF
Moses P, Manager at Ixora Hotel, responded to this review

Dear danJ63CF : Warmest greeting from Ixora Hotel Thank you for sharing your stay experience It's regrettable to know about the service standard provided by our team members was below expectation. Please accept ours sincere apologies for such unpleasant experience during your stay, and be assured the we certainly working on the way to improve based on your feedback. The...

London, United Kingdom
Reviewed 3 weeks ago

Stayed 2 nights at this hotel for my business appointment at Perai Industrial Zone. Enjoyed the room, spacious and clean. Basic gymnasium but was fine with me. Location to shopping complex is excellent. Will come again to stay here.

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Helpful?
Thank Abdul S
Moses P, Manager at Ixora Hotel, responded to this review

Dear Abdul S : Warmest greeting from Ixora Hotel Thank you for you nice comments We are pleased to hear that we have managed to provide the comfort experience which had satisfied ours guest. Many thanks for the compliment ! We will definitely shared this good news with our team members. Once again, thank you for your support and we...

Ipoh, Malaysia
Reviewed 5 weeks ago

Clean n spacious hotel room, and good breakfast layout. The hotel staff are courteous n friendly. Car park availability is sufficient and the hotel lifts are clean and not smelly. Overall it was a pleasant hotel stay experience during my Chinese New Year holiday.

Review collected in partnership with this hotel
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Helpful?
Thank ritaong
Moses P, Manager at Ixora Hotel, responded to this review

Dear Ritaong : Warmest greeting from Ixora Hotel Thank you for your effort to pen-down a review. We are glad to know that you had enjoyed staying with us on your recent trips. Thank you very much for commending on the hotel spacious and clean room, as well as our warm hospitality services. We looking forward to see you soon....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Ideal Place for Private Functions, Business Events & Corporate Activities. ... more   less 

Additional Information about Ixora Hotel

Address: 3096 Jalan Baru | Bandar Perai Jaya, Perai 13600, Malaysia
Region: Malaysia > Penang > Seberang Perai District > Perai
Price Range: $55 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ixora Hotel 3.5*
Number of rooms: 326
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Also Known As:
Ixora Hotel Penang/Perai
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Questions & Answers

Here's what travellers have asked, with answers from Ixora Hotel staff and other travellers.
2 questions
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Questions? Get answers from Ixora Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors with views”
 of 5 bubbles 172abduls, 1 Mar 2017 | Read review
“great location”
 of 5 bubbles 932roz, 17 Feb 2016 | Read review
“Nice hotel”
 of 5 bubbles Geste040, 24 Jan 2016 | Read review
“get upper floor for the sea view. check the hotel advertisement at the lobby. during my stay, there's free dinner for any guest that book the room from the ixora's website with breakfast. without noticed it on the board, we wouldnt get the dinner. It's not even told by the person who processed the check in. what a shame.”
 of 5 bubbles robtoyan, 3 Jan 2016 | Read review
“Suite with 2 bedrooms ”
 of 5 bubbles nikmohamedabdbashirn, 18 Dec 2015 | Read review
5 of 5