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Pullman Putrajaya Lakeside

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Pullman Putrajaya Lakeside
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1,528 Reviews from our TripAdvisor Community

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Showing 1,344: English reviews
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Kuala Lumpur, Malaysia
Reviewed yesterday NEW

Review collected in partnership with Pullmanhotels.com
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Helpful?
Thank faizrashdi
Halifax, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

checked in today for special treat at the end of my holiday, what a treat too !!! We went executive, more money but well worth it, huge rooms, really huge with everything you could need, dressing gowns, toiletries, iron and board, TV , fridge, bottled water, tea, coffee, kettle. I could only find 3 pools but will explore more tomorrow....

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3Thank isaackiki
About Hotel's Favourite Review
Roberts E, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear isaackiki, Thank you for recently choosing to stay at the Pullman Putrajaya Lakeside and also for taking the time to share your feedback. I am thrilled that you enjoyed your stay with us and that you were able to enjoy our spacious, well equipped guest rooms. I am also delighted to read that you found our team of "connectors"...

Washington DC, District of Columbia
Reviewed 5 days ago NEW

Very friendly but incompetent and inefficient staff unfamiliar with the basics of hotel management. For instance, the credit card machine wasn't working when we checked in after two extremely long flights totaling more than 30 hours. We were not very happy to be woken at midnight by a call from the front desk asking us to come down and complete...

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Helpful?
Thank N0rah-911
Roberts E, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear N0rah-911, Thank you for recently choosing to stay with us and also for taking the time to share your most valuable feedback. I am delighted to read that you enjoyed your spa experience and that you found our breakfast buffet in B's restaurant to be plentiful, fresh and varied. I do however apologise for your check in experience and...

Malaysia
Reviewed 1 week ago via mobile

This is my second time stay. Room upgraded to Spa concept room. Thanks for the complimentary , but however the feeling is very bad compared to first. Room with cigarette smell , ceiling fan with noisy sound , infunction chair and bad quality bed. Ive been staying in so many 5 star hotel and the worst part is this 5...

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Helpful?
1Thank startoh
Roberts E, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Startoh, Thank you for recently choosing to stay with us and also for your most valuable feedback. I am so sorry to read that your room smelled of cigarettes as we are actually a 100% non smoking hotel in our guest rooms. As such for this I do apologise. I am however surprised at your feedback in relation to...

Reviewed 1 week ago via mobile

In between Average to Good. Checking in - I guess it was okay considering it was a Saturday ie it took a while to get ourselves checked in. But it wasn't too long a wait either. The Room - We stayed at the 2 rooms apartment, located slightly away from the hotel area. Strangely we had to go through the...

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Helpful?
Thank gina_a_r_htc
Roberts E, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Gina_a_r_htc, Thank you for recently choosing to stay with us and for your most valuable feedback. I do greatly appreciate and welcome your most valuable feedback and do apologise for some of the short comings you experienced on your recent stay with us. I do thank you for taking the time to highlight these to me and can assure...

Kuala Lumpur, Malaysia
Reviewed 1 week ago via mobile

Brought my wife here for our 1st year anniversary. Had a high hope before checking in at this place. Its way beyond than my expectation. Totally fascinated with the environment. Completely a different environment than any other hotels we have been. Had a pleasant and totally in love with it!

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1Thank ArViNKuMaR
Roberts E, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear ArVINKuMaR, Congratulations on your 1st year Anniversary and thank you so much for allowing the Pullman Putrajaya Lakeside to be a small part of your very special celebration ! I am delighted to read that you enjoyed your stay with us and that you were able to enjoy our extensive landscaped gardens and unique hotel environment. I do hope...

Reviewed 2 weeks ago via mobile

Superb 2 nite stay.. Excellent services. Definitely come again.highly recommended.. Food amazing.. Room amazing with double decker bed.. Staff absolute superb..worth a money for a short trip stay.....

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2Thank Mohd A
Roberts E, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Mohd A, Thank you for recently choosing to stay at the Pullman Putrajaya Lakeside and for your most valuable feedback. I am delighted to read that you enjoyed your stay with us and most importantly that you found our team of "connectors" to be superb! I am also thrilled to read that you enjoyed our fresh, seasonal produce and...

Los Angeles, California
Reviewed 2 weeks ago

One of the best hotels in the vicinity of Kuala Lumpur from an amenity and services perspective. Staff is outstanding, breakfast is great and location is good. We stayed there for 1 week and the staff was exceptional. Will definitely use them again on our next trip to Malaysia.

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2Thank Zaid A
Roberts E, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Zaid A, Thank you for recently choosing to stay at the Pullman Putrajaya Lakeside and for your most valuable feedback. I am delighted to read that you enjoyed your stay with us and most importantly that you found our team of "connectors" to be outstanding. I am also thrilled to read that you enjoyed our Lakeside location which is...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago via mobile

My husband and i booked direct with the hotel and requested king size bed but upon checked in we were given a room with two single beds at jasmine wing. I was furios. My husband called reception for room change and we were given a room with king size bed complete with a kitchenette and seperate living room at lotus...

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Thank natasya5
Roberts E, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Natasya5, Thank you for recently choosing to stay with us and also for your most valuable feedback. I am very sorry for the lack of service offered to you as this is certainly not the level of service in which we normally pride ourselves. At our property we pride ourselves in offering a high level of service and product...

jungle town
Reviewed 2 weeks ago

Having visited twice before, we decided to bring my mother in law for a 2 night break before she left Malaysia. We weren't disappointed. The staff are more than accommodating, and make up for any hiccups along the way. Geoffrey at reception was most helpful on arrival rearranging our booking. Cilla and her staff at breakfast were always courteous and...

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Helpful?
3Thank taahine
Roberts E, General Manager at Pullman Putrajaya Lakeside, responded to this review

Dear Taahine, Thank you for recently choosing to stay at the Pullman Putrajaya Lakeside and also for taking the time to share your most valuable feedback. Taahine, I am thrilled that both you, your wife and your mother in law were able to enjoy a fantastic couple of days together and that we were the hotel you were kind enough...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Pullman Putrajaya Lakeside - a beautiful 5 star Hotel and Resort is delighted to offer 281 beautiful guest rooms, suites and apartments. In addition to this we also offer 2 outdoor swimming pools, a fully equipped gymnasium, a stunning Health and Spa Retreat, a beautiful lobby lounge as well as 2 Restaurants - B's - All Day Dining Restaurant and the Village Restaurant and Bar which is situated overlooking stunning Putrajaya Lake. We are also delighted to offer 24 hour room service, our China Bar and Lounge as well as the Deli, a Grand Ballroom for 500 guests and a selection of 21 additional Meeting Rooms catering for up to 3000 guests. In addition to this the Pullman Putrajaya Lakeside also offers a small private beach, a Karaoke Room, a Games Room and extensive lush gardens. We are also delighted to offer a large underground car park, complimentary superfast broadband in all guest rooms and public areas, a library, and an extensive selection of international in room television programs. At the Pullman Putrajaya Lakeside we are delighted to ensure your stay is a most comfortable one as "Our World Is Your Playground!" The Pullman Putrajaya Lakeside offers a stunning Lakeside, waterfront location and is only 20 minutes from Kuala Lumpur airport. We do sincerely hope we have the opportunity to welcome you to the Pullman Putrajaya Lakeside in the very near future! ... more   less 

Additional Information about Pullman Putrajaya Lakeside

Address: No 2, Jalan P5/5, Presint 5, Putrajaya 62200, Malaysia
Region: Malaysia > Wilayah Persekutuan > Putrajaya
Price Range: $72 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Putrajaya Lakeside 5*
Number of rooms: 282
Reservation Options:
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Also Known As:
Pullman Putrajaya Lakeside Hotel Putrajaya
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Putrajaya Lakeside staff and other travellers.
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Questions? Get answers from Pullman Putrajaya Lakeside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request lakeview with balcony and stress that you want to be away from courtyard which has frequent loud events.”
 of 5 bubbles N0rah-911, 19 Feb 2017 | Read review
“Choose a room facing the lake”
 of 5 bubbles 502zaida, 7 Feb 2017 | Read review
“Jasmine wing is a bit pink!!! purely a personal preference.... I'm not a fan of painted pink floors....”
 of 5 bubbles taahine, 5 Feb 2017 | Read review
“Any all good that we saw.”
 of 5 bubbles isaackiki, 4 Feb 2017 | Read review
“view of the lake”
 of 5 bubbles P4483NSdianak, 7 Jan 2017 | Read review
5 of 5