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No. 1 Jalan Singgah Mata Asia City, Kota Kinabalu 88000 Malaysia
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About

#27 of 179 hotels in Kota Kinabalu
Location
Cleanliness
Service
Value
Cititel Express Kota Kinabalu, a 100% Smoke-Free Hotel since 1 November 2017, offering 275 guestrooms with all the essential amenities for a refreshing experience with great value. Guestrooms are cosy with eclectic mix of stylish feature wall, anchored along efficiency with essential amenities such as Wi-Fi (inclusive of all public areas), LCD TV with satellite channels, electronic safe and power shower. Each guest floor from Level 1 to Level 11 offers common ironing room and hot & cold water dispenser. Located strategically in the heart of the city within Asia City complex, a mere 10-minute drive from the airport and walking distance to several local shopping centres, the hotel operates on the philosophy of “Smart, Clean, Simple”, offering a different dimension of accommodation to the business and leisure travelers – simplicity with a value-focus experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Restaurant
Taxi service
Business Centre with Internet Access
Meeting rooms
24-hour security
Baggage storage
Secured parking
Wifi
Breakfast available
Breakfast buffet
Vending machine
Concierge
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Bottled water
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Chinese, Indonesian, Malay
573Reviews14Q+A100Room tips
Traveller rating
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Imi O wrote a review Mar 2022
1 contribution
I travelled from KL to KK in mid March 2022, booked directly into Cititel Express Hotel. As I reached the hotel, was greeted by courteous security guard. The receptionist was efficient and polite. What I like best is the huge free gated carpark in front of the hotel. When I needed to extend my stay, the sales personnel was kind enough to give a good discount package. The only negative comment is the room is small.
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Date of stay: March 2022
Value
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Service
Trip type: Travelled on business
Room Tip: Hotel location is central in KK. Most of the interesting areas in KK are within walking distance.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cecilia wrote a review Sep 2020
Penang Island, Malaysia7 contributions
Booking directly with hotel. Ms. Yana who took my booking last week,I requested to have complimentary decoration for my anniversary! Upon arrive Ms.Yana who checked me in and she told me housekeeping team have done the decoration, and Ms. Yana greets me “Happy Anniversary “ I requested to have wine glasses; too bad restaurant are closed.Ms.Yana tried her best to get me the wine glasses. Great staff great attitude never give up to find solutions to get all my requests done!
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Moichee wrote a review Jan 2020
Singapore, Singapore224 contributions146 helpful votes
The hotel is in an excellent location. However, this is totally offset by the very filthy state of the rooms (for the rating that the hotel is in) from poor cleaning service. When i checked in and went into the room, in the corner of the entrance door in the room, there was a huge ball of hair and dust entangled with it. The bathroom had steaks of dirt on the floor. When i left the room in the morning, i left the "no entry" sign on the floor, and when i came back, even tho the bed was made, the sign was still on the floor (which meant that the floor was not swept!!). I can go on and on, but you get the idea. I have very seldom given a one star in my over 100 ratings, but this one truly deserves the one star.
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Date of stay: December 2019
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Konrad M wrote a review Dec 2019
Melbourne, Australia564 contributions162 helpful votes
Staff were efficient, helpful and friendly. Wifi worked well. In a great location. Some very good restaurants, massage places very close by. A five minute walk to the shared taxi/bus station area, to the Sabah mall (also to pick up the cheap airport shuttle) and a short walk to the night food market. Highly recommended.
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Date of stay: December 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Trek427435 wrote a review Nov 2019
Cagayan de Oro, Philippines14 contributions26 helpful votes
I booked this hotel through booking.com. And i did not regret to stay in this hotel. The location was great. It is easier for me to have my meals because the hotel is in good location. The amnesties and staff of the hotel is exceptional.
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Date of stay: December 2018
Value
Rooms
Service
Room Tip: Higher rooms are quite, less noise
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chin Joo T. wrote a review Oct 2019
George Town, Malaysia20 contributions
Near several seafood restaurants, cafes, souvenir shops and short distance to Waterfront, Gaya Street by car/Grab. There is a very relaxing spa called Kama'A across the road. Single room was just nice for 1 person with very basic amenities.
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Date of stay: October 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mr. Faris wrote a review Oct 2019
Cheras, Malaysia16 contributions15 helpful votes
This hotel is very clean and tidy even comfy. However, the rooms are not very spacious. I booked a room with a queen bed (room1012) which one side of the bed is closely aligned to wall and the other side... I only had a few space to squeeze on the other side to hang my clothes. The shower is very spacious though and moderately clean. This room is considered ok for the price u are paying. 😁
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Date of stay: October 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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XUEGANG Z wrote a review Sep 2019
SHANGHAI307 contributions149 helpful votes
Booked by my airticket agent for one night stay in tranist to Sandakan,so no idea the room fee was fair or not, however, the room was so narrow but still quite efficient,seemed everything in need were all available. Sound insulation seemed not very good, as I was woken up by nosiy from next door in the early morning. Breakfast was quite simple too. Anyway, its location was extremely good, I guess it would be a best base to explore KK city.
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Date of stay: August 2019
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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juvinsee wrote a review Aug 2019
Kuala Lumpur, Malaysia194 contributions82 helpful votes
Cititel Express KK is located at the best possible location one could ask for. Within walking distance you will find yourself at Welcome Seafood Restaurant (one of the best seafood restaurants in KK, very fresh, absolute must-try!), D'Place Restaurant (best place to try the local Kadazandusun food and raw/deep fried sago worms, a local delicacy), Kama'A Spa (loved it so much I went there two days in a row), Gaya Street Market (the famous Sunday market where vendors sell souvenirs, food, local crafts), a local car rental shop, minimarts and convenience stores. With Grab installed on your phone it is only a few RM to get to anywhere you'd like. Grab drivers are abundant so it is very easy and convenient. As for the room itself it is small, yes, but as a couple we felt it wasn't a dealbreaker. The rooms were well-equipped with everything that you need (TV, hairdryer, toiletries, safe, towels, cups) except for a small fridge. The water heater was amazing and water pressure was great. Our room was extremely clean and comfortable. We loved it and would highly recommend it for the price, extremely convenient location and the value it brings.
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Date of stay: July 2019
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Victorpo wrote a review Aug 2019
Singapore15 contributions13 helpful votes
A clean hotel! No frills. Very small shower. Small room. Otherwise, the room smells great. Though the corridor is small likes the room, but nice and colourful. There is a common dispenser and ironing board on each floor. Goes with the no-frills theme. Overall I enjoy the no-frills theme of the hotel. The rooms are comfortable enough albeit small. I will definitely return to this hotel, as long as the price are reasonable.
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Date of stay: July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$24 - US$31 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cititel express kota kinabalu hotel kota kinabalu
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
275
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CITITEL EXPRESS KOTA KINABALU (S̶$̶1̶2̶5̶) S$33: UPDATED 2022 Hotel Reviews, Price Comparison and 586 Photos (Sabah) - Tripadvisor

Frequently Asked Questions about Cititel Express Kota Kinabalu
Which popular attractions are close to Cititel Express Kota Kinabalu?
Nearby attractions include Mamutik Island (0.1 km), Weston Wetland Park (0.1 km), and Centre Point Sabah (0.3 km).
What are some of the property amenities at Cititel Express Kota Kinabalu?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
What food & drink options are available at Cititel Express Kota Kinabalu?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Cititel Express Kota Kinabalu?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Cititel Express Kota Kinabalu?
Conveniently located restaurants include Laundroluxe, Welcome Seafood Restaurant, and Suang Tain Seafood Restaurant.
Is Cititel Express Kota Kinabalu located near the city centre?
Yes, it is 0.4 km away from the centre of Kota Kinabalu.
Are any cleaning services offered at Cititel Express Kota Kinabalu?
Yes, dry cleaning and laundry service are offered to guests.
Does Cititel Express Kota Kinabalu offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Cititel Express Kota Kinabalu?
The staff speaks multiple languages, including English, Chinese, Indonesian, and Malay.
Are there any historical sites close to Cititel Express Kota Kinabalu?
Many travellers enjoy visiting Monsopiad Cultural Village (9.6 km).
Is Cititel Express Kota Kinabalu accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.