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Cititel Express Kota Kinabalu

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Cititel Express Kota Kinabalu
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510 Reviews from our TripAdvisor Community

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There are newer reviews for Cititel Express Kota Kinabalu
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Showing 413: English reviews
Singapore, Singapore
Reviewed 27 February 2013 via mobile

We stayed there one night before making our way to Mt Kota Kinabalu base camp. It is located in a less prominent area but if you are travelling by cab, this is fine. There are nearby eateries selling Indian and Chinese food. There is a ba kut teh cafe just beside the hotel. You will have to walk a bit...

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Thank N1t3
Kuala Lumpur, Malaysia
Reviewed 19 February 2013

I arrived to the hotel early. The receptionist allowed me to check in around 1.30pm. The room is clean and comfortable. Everything works fine. Love the shower. There is water dispenser with cold and hot water near the lift and also an iron and ironing board. The location is good. Walking distance to anywhere. The security is good too as...

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1Thank Khai2509
Kuala Lumpur, Malaysia
Reviewed 30 January 2013

Stayed here 3 nights. On arrival, noticed that prostitutes were basically standing outside the hotel. The room is very small. We stayed on a standard double room. The toilet had hair all over the floor. The mugs in the room were dirty and throughout our stay, they were not cleaned. The room is that small that there is no fridge....

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Thank Bellaneish
Seremban, Negeri Sembilan, Malaysia
Reviewed 29 January 2013

Service is ok.. too bad no spoon is provided.. no taps for a water near the toilet.. very friendly and helpful staff.. but taking a long time to check-in.. free parking for customers. others is good.. highly recomanded as the location is near to laundry, restaurants and also Guardiance :)

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1Thank Hafiz_reen
Singapore, Singapore
Reviewed 16 January 2013

The hotel is at an excellent location with many good restaurants and convenience store around. The room is tiny and comfortably decorated, yet the cleanliness is not good enough.The service needs improvement. Other than that, I think this hotel is fine

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3Thank HinataBaby
Kuching, Malaysia
Reviewed 8 January 2013

As usual, up to its usual excellent clean rooms and well-functioning facilities. I was disappointed with the service this time around. Half an hour to check in with only one staff member dealing with a queue of clients while a few others mingled around doing nothing. It was a good 15 mins before someone decided to go get a supervisor...

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2Thank Cynfulwords
Hong Kong
Reviewed 6 January 2013

The hotel is at an excellent location with many good restaurants and convenience store around. Free parking is provided. The room is tiny and comfortably decorated, yet the cleanliness is not good enough. I found a small spider web on the wall of my room. The service needs improvement. I stayed there for six nights but I wasn't provided with...

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1Thank Pumpking
Lausanne, Switzerland
Reviewed 2 January 2013

We booked through hotels.com and upon arrival they asked for a printout of the voucher. It doesnt help if we send by email or show the email on the ipad in front of them. Our room was not very clean (there was hair in the entrance and toilet), checking in of 30minutes (without counting waiting in line) and very very...

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5Thank CFR28
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this review

Dear Valued Guest, Greetings from Cititel Express Kota Kinabalu and thank you for staying with us. Please accept my sincere apologies for keep you waiting during check in process. Sometimes we may encounter some website booking was not sent to us on time due to technical error. Therefore, in order to verify the booking and the payments, we may spend...

Reviewed 1 January 2013 via mobile

Like the other reviewer said.this hotel has mostly small rooms, we had twin superior room without window..well, superior room should be better than standard in my perspective view, amirite? But it seems the standard room is better CMIIW. The front desk seems superbusy and I have to wait like 15 minutes standing in front of them without greetings from them...

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Thank marvelousdragon
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this review

Dear Valued Guest, Greetings from Cititel Express Kota Kinabalu and thank you for staying with us. Thank you for your feedback and comment about the service and the maintenance of the hotel. Your comments and suggestion are vital for us to keep improving our products and services. We look forward to welcoming you back to Cititel Express Kota Kinabalu again....

Kuala Lumpur
Reviewed 29 December 2012

Its clean but very basic. This hotel has small room. Not comfortable to move around the room. No luggage space. No complimentary tea/coffee, kettle inside the room. They do provide a small room plus ironing room where they placed hot water dispenser. There's hole in the bathroom. You can hear the next door guest activities. Its close to pharmacy and...

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Thank Playnobabble

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking

Additional Information about Cititel Express Kota Kinabalu

Address: No. 1 Jalan Singgah Mata, Kota Kinabalu 88000, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $51 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cititel Express Kota Kinabalu 3*
Number of rooms: 275
Reservation Options:
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Also Known As:
Cititel Express Kota Kinabalu Hotel Kota Kinabalu
Cititel Express Kota Kinabalu Sabah
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Questions & Answers

Here's what travellers have asked, with answers from Cititel Express Kota Kinabalu staff and other travellers.
9 questions
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over a year ago
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Questions? Get answers from Cititel Express Kota Kinabalu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Smoking and non-smoking rooms”
 of 5 bubbles 08Andre, 16 Nov 2016 | Read review
“Please ask receptionist to get K.K city view room.”
 of 5 bubbles figuramalaya, 2 Nov 2016 | Read review
“Windowless rooms for quieter stay.”
 of 5 bubbles 497julianl, 2 Nov 2016 | Read review
“Sea view rooms do allow you to see the islands”
 of 5 bubbles nstich1, 11 Sep 2016 | Read review
“Take a room high up, KK's streets are quite noisy by night.”
 of 5 bubbles fabiapost13, 17 Jul 2016 | Read review
5 of 5