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1 Sutera Harbour Boulevard, Kota Kinabalu 88100 Malaysia
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Traveller (395)
Room & Suite (79)
Dining (36)

About

#21 of 179 hotels in Kota Kinabalu
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycles available
Kids stay free
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Boating
Bowling
Diving
Game room
Golf course
Mini golf
Snorkelling
Tennis court
Billiards
Evening entertainment
Fishing
Karaoke
Patio
Table tennis
Board games / puzzles
Babysitting
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Massage
Neck massage
Salon
Steam room
Waxing services
24-hour security
BBQ facilities
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Languages Spoken
English, Chinese, Indonesian, Malay
Hotel links
Special Offer:Family Getaway
161Reviews4Q+A38Room tips
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S T wrote a review Nov 2022
Singapore, Singapore110 contributions41 helpful votes
Location: Large resort fairly near the downtown area. Decent sunset view. Room: received a free upgrade to a corner room that was absolutely massive. It had a living room, and an additional half bathroom. Probably would have had better views before the construction of the neighbouring condo complex. The room upkeep could have been better as there was a musky smell in the room and we had difficulty releasing the stopper from the sink. The room could benefit from a little renovation for the modern traveller with multiple electronic devices that need to be charged. There were no sockets or USB charge points at table height next to the beds. All the sockets were close to the floor. Fortunately, I had brought along a power strip with an extension cord. Food: Excellent fish curry at the breakfast buffet (Five Sails). Wonderful dinner at the Italian restaurant, Ferdinand's.
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Date of stay: July 2022
Value
Location
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sutera Harbour, General Manager at The Magellan Sutera Resort
Responded 3 days ago
Dear scytong, Thank you for taking the time to post your review on our TripAdvisor page. We are thrilled to learn that you enjoyed your room upgrade and had a wonderful dining experience with us at Ferdinand’s and Five Sails Restaurant. However we do apologize for the experience that did not meet your expectations and rest assured that your valuable feedback has been duly noted and shared with the team for further improvement where necessary. We look forward to welcoming you back for your next visit to Kota Kinabalu. Best regards, General Manager The Magellan Sutera Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
C_James06 wrote a review Mar 2022
Singapore, Singapore191 contributions145 helpful votes
Hotel's Favourite
Stayed four nights due to a family emergency. We picked the resort because of the openness with plenty of fresh air as well as easy road linkages especially to the airport etc. With Covid still rampant in Sabah, access to the resort was limited to guests, which was definitely a plus. Our room was large and more than adequate for our purposes though the property is showing it’s age. The staff are friendly and enthusiastic even if they don’t all perform to expectations. But hopefully that will change over time as they pick up more experience. Buffet breakfast was at the Five Sails. More than adequate. We ate a few times at Al Fresco with its fresh air and hopefully less exposure to potential Covid virus. We also had dinners at Ferdinand’s, which we highly recommend. Chef Daniele (I hope I got his name right) delighted us both nights. The tomahawk is highly recommended if your party is large enough. Noorin will take excellent care of you as she did with us. We cannot compliment her enough. Truly an asset for the resort. Did we say there’s also a trio that provided live music! For us, an oddity during the pandemic. Also an excellent resort to catch the famous KK sunsets. Will we return to stay again? You bet.
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Sutera Harbour, General Manager at The Magellan Sutera Resort
Responded 9 Mar 2022
Dear C_James06, Thank you for posting a 5-star review on our TripAdvisor page. We are happy that you enjoyed our spacious and comfortable rooms along with the beautiful views of mother-nature that comes with it. Glad you enjoyed our breakfast, lunch and dinner at out restaurants. Our culinary team works hard to prepare an array of freshly prepared dishes that cater to both Western and Asian palates. Chef Daniel and Ms Norin as well as all our staff and the hospitality they have extended and provided have always been our pride .Nothing puts a smile more on all our faces than knowing that all our warm and friendly employees have accommodated you well. Your compliments are a great encouragement to our team and we look forward to seeing you again soon! Best regards, General Manager The Magellan Sutera Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Awangku D wrote a review Nov 2022
Kota Kinabalu, Malaysia11 contributions
Great staff and awesome facilities. Come back here to celebrate my mum birthday. Request for sea view and the view is awesome. Thank you for the reception staff, Clara for smooth and fast check in. The reservation staff Rose and Anastasia for their fast replied and responds my booking. We had a great stay with a superb pricing package for 5-star hotel. Never disappointed my expectation. Pricy but worth our money all the service and the facilities.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sutera Harbour, General Manager at The Magellan Sutera Resort
Responded 2 weeks ago
Dear Awangkudanish, Thank you for taking the time to post a review on our TripAdvisor page. We are so happy to know that you had a remarkable stay here with us and enjoyed the wonderful view Sutera Harbour Resort has been blessed with. On behalf of Sutera Harbour Resort, Happy belated birthday to your beloved mother. All our staff and the hospitality they have extended and provided have always been our pride and nothing puts a smile more on all our faces than knowing that all our warm and friendly employees have accommodated you well. Once again, we thank you on your comments and we look forward to the opportunity of welcoming you back on your next visit to Kota Kinabalu. Best regards, General Manager The Magellan Sutera Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BTLim wrote a review Oct 2022
Penang Island, Malaysia765 contributions138 helpful votes
+1
Spent 1 night here on the way from Sutera Mantanani and its a far more enjoyable "Sutera" experience. Our room on the 3rd floor of Harbour Tower has some seaview among the coconut tree. Dated furniture but well maintained spacious room with a sea facing balcony , the bathroom comes with a bathtub. A resort style accommodation within KK city, the resort area are sea facing, making it perfect walk in the evening to enjoy the sunset view. Plenty of facilities that will keep you here without wondering out. A perfect place for you to unwind and relax.
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Date of stay: September 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sutera Harbour, General Manager at The Magellan Sutera Resort
Responded 19 Oct 2022
Dear BTLim, Thank you for posting a 5-star review on our TripAdvisor page. We are thrilled to learn that you had an amazing experience with us. We are happy that you enjoyed our spacious and comfortable rooms along with the beautiful views of mother-nature that comes with it. A mere 10-15 minutes away from the Kota Kinabalu International Airport and the city centre, Sutera Harbour Resort is the ideal location for work, live and play, giving you easy access to a vibrant mix of commercial, retail and entertainment choices. Your compliments are a great encouragement to our team and we look forward to the opportunity of seeing you again soon. Best regards, General Manager The Magellan Sutera Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
catherinek wrote a review Sep 2022
Malaysia42 contributions12 helpful votes
+1
I am very happy with my stay in The Magellan resort KK. Booked the escape bliss package that comes with complimentary breakfast , romantic set dinner, 30 minutes cruise and buy one free one spa at Mandara Spa. The hotel staff are all very friendly and helpful .Had daily breakfast at Five sails restaurant and dinner at Al Fresco dining . As me and my partner were vegetarian , the hotel was nice enough to notify the restaurant. Mr Bonaventure, the five sails restaurant manager performed commendable service in making sure we are happy with the food and the dietary requirements. The hotel room was facing the sea view and the breeze was cooling . Lovely to watch the sunset from the balcony too .Bed was comfortable , room was clean , properly equipped with towels and toiletries. Overall me and my partner had enjoyed a comfortable stay here at the resort. Will definitely return to stay here soon.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Sutera Harbour, General Manager at The Magellan Sutera Resort
Responded 16 Oct 2022
Dear catherinehtk, Greetings from The Magellan Sutera Resort! Thank you for taking the time to post a review on our TripAdvisor page. We are thrilled to learn that you had an amazing experience with us and happy that you enjoyed our spacious and comfortable rooms along with the beautiful views of mother-nature that comes with it. We are glad to know you that you were able to enjoy the facilities Sutera Harbour Resort has to offer and enjoyed your dining experience with us. Your compliments are a great encouragement to our team and we look forward to seeing you again soon! Best regards, General Manager The Magellan Sutera Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ziell wrote a review Sep 2022
1 contribution
I’m staying here for 5 nights 6 days, but i never seen the service quality very poor in 5 star hotel like this. The waiters for both restaurants five sails and Al fresco unacceptable behavior. The chef who are taking care of omelette stations in five sails restaurant I believe is a trainer chef doesn’t know how to cook proper omelette and the attitude unacceptable. Sorry to say this is my first and last to stay in this resort. Thanks Room 7431/ 7432 8th - 12 Room 6416/6416 12th - 13
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sutera Harbour, General Manager at The Magellan Sutera Resort
Responded 18 Sep 2022
Dear Ziel1990, Thank you for taking the time write this wonderful review on our TripAdvisor page. We sincerely apologize for the experience that did not meet your expectation. Please be assured that this is not reflective of the usual service standards that we pride ourselves on. Rest assured, we take your feedback very seriously as it offers us opportunities to review and improve our shortcomings. Your concerns on the overall customer service by my team have been shared with the respective Head of Departments and we will work towards improvement accordingly to exceed our guests’ expectations. As our valued guest, we greatly appreciate your constructive comments which has helped us better understand our guests satisfactions and disappointments. Once again my sincere apologies for our shortcomings and should your travels brings you back to The Magellan Sutera Resort, please allow us another opportunity to showcase our resort and services at its best. Best regards, General Manager The Magellan Sutera Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spikeee wrote a review Sep 2022
Kuala Lumpur52 contributions115 helpful votes
We stayed in an Executive Suite for 4 days and the service was impeccable! our biggest tip for the best experience is to get Club Lounge access! Top highlights : - Access to the club lounge meant a private parking in front of the lounge - the only club lounge we've been to that is open 24 hours! Coffee/Hot chocolate at 3am? Yes pls! - Their lounge breakfast is 6-stars!! The menu is something we've never seen before. Sirloin steak, Salmon fillet for breakfast?! Compliments to the chefs (Ben is one we met) - Exceptional service by the team led by Manager Jayzwan, Areckson, Elnathan, Bonnie, Joanne, Redzuan, Aisyah Pros : - room hospitality was top notch. There were nights we didn't ask for a turn down but we came back to a fully packed room! - whenever we requested for items, the operator would call to confirm we have received it - The suite has 2 balconies! - 30 minute private yacht cruise!! - choice of up to 6 different pools with 2 very fun slides - bowling, table tennis, mini cinema/theatre! Cons : - not really a cons, but the size of the hotel is so large it takes a long time to walk to the lobby haha, BUT we didn't need to because everything was done in the lounge - the bouncy castle into the pool was under repair when we arrived - the beach area is not suitable for sand play as it's very rocky/shelly
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Date of stay: September 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sutera Harbour, General Manager at The Magellan Sutera Resort
Responded 18 Sep 2022
Dear Joel W, Greetings from The Magellan Sutera Resort! Thank you for taking the time to post a review on our TripAdvisor page. We are thrilled to learn that you had an amazing time with us in our Club Lounge and that our staff have accommodated you well. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service, facilities and where necessary. Your compliments are a great encouragement to our team and we look forward to welcome you back in your next visit to Kota Kinabalu. Best regards, General Manager The Magellan Sutera Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
robbielondonuk613 wrote a review Aug 2022
London, United Kingdom68 contributions88 helpful votes
We spent one night here in 2 rooms and wish we had spent longer. Although we didn't go to the other more famous place just along the coast we cannot imagine what else they have that this place doesn't. There are 2 buildings - the main hotel, the other hotel and the beach house in the middle with great slides. You could spend several days just exploring the resort.
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Date of stay: August 2022
Rooms
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sutera Harbour, General Manager at The Magellan Sutera Resort
Responded 18 Sep 2022
Dear Mr Robbie, Thank you for taking the time to post a review on our TripAdvisor page. We are so happy to know that you had a remarkable stay here with us and enjoyed the wonderful view Sutera Harbour Resort has been blessed with. A mere 10-15 minutes away from the Kota Kinabalu International Airport and the city centre, Sutera Harbour Resort is the ideal location for work, live and play, giving you easy access to a vibrant mix of commercial, retail and entertainment choices. Once again, we thank you on your comments and we look forward to the opportunity of welcoming you back on your next visit to Kota Kinabalu. Best regards, General Manager The Magellan Sutera Resort
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Journey650933 wrote a review Aug 2022
Singapore, Singapore6 contributions
Stay at The Magellan Sutera Resort in the middle of August for 5 nights for our golf holidays and totally happy with the services, especially staffs from the Concierge, front desk Ms Roselyn, the Club Lounge service staff, Mandara Spa Ms Iyean. Hotel rooms are clean and beds are comfortable, hotel location is very convenient which is within the town. We have stayed there twice and hope to come back again in the near future. Special thanks to Ms Susan from reservations and Ms Shanice and Rick from Golfing Dept, thanks for the great arrangement, totally enjoy the golfing at the 3 beautiful courses.
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Date of stay: August 2022
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Sleep Quality
Room Tip: beautiful sunset scene from the hotel !!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sutera Harbour, General Manager at The Magellan Sutera Resort
Responded 18 Sep 2022
Dear sinwk, Greeting from The Magellan Sutera Resort! We are thrilled to learn that you had an amazing experience in our Resort and it has been a great pleasure to have provided you with the highest quality service during your stay with us. All our staff and the hospitality they have extended and provided have always been our pride and nothing puts a smile more on all our faces than knowing that all our warm and friendly employees have accommodated you well. For the record, Sutera Harbour Resort is the only integrated resort in Sabah with world-class marina facilities as well as a 27-hole Graham Marsh designed championship golf course and night golfing facilities. It is the ideal accommodation for families as well as business and leisure travelers. Your compliments are a great encouragement to our team and we look forward to seeing you again soon in your next visit to Kota Kinabalu, Sabah. Warm regards, General Manager The Magellan Sutera Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ennie wrote a review Aug 2022
2 contributions
I have a bad experience, regarding the hotel magellan sutera resort kota kinabalu is not allow us to get the GRAB Food drop by at the lobby hotel, the grab food is only can delivery up to guard house which estimate 500meter ?? We have to walk take the grab food outside..... But the view of sea, room, and food is good.
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sutera Harbour, General Manager at The Magellan Sutera Resort
Responded 10 Aug 2022
Dear Ennieainie, Thank you for taking your time to post your comment in our TripAdvisor page. We are happy to hear that you enjoyed our comfortable room and the beautiful scenery Sutera Harbour Resort has been blessed with. As for Grab orders, it is the policy of The Magellan Sutera Resort to prohibit outside food deliveries by riders as part of our safety protocols. We do however apologize for the inconvenience you have encountered and hope this incident have not marred your overall stay experience with us. We look forward to seeing you again for a more positive feedback. Best regards, General Manager The Magellan Sutera Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$76 - US$125 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
453
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THE MAGELLAN SUTERA RESORT (S̶$̶1̶8̶7̶) S$141: UPDATED 2022 Reviews, Price Comparison and 428 Photos (Kota Kinabalu, Sabah) - Tripadvisor

Frequently Asked Questions about The Magellan Sutera Resort
Which popular attractions are close to The Magellan Sutera Resort?
Nearby attractions include Imago Shopping Mall (1.0 km), Borneo Trading Post (0.7 km), and Escapee (1.0 km).
What are some of the property amenities at The Magellan Sutera Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Magellan Sutera Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Magellan Sutera Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Magellan Sutera Resort?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to The Magellan Sutera Resort?
Conveniently located restaurants include Ferdinand's, Al Fresco, and SOULed OUT Kota Kinabalu.
Are there opportunities to exercise at The Magellan Sutera Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Magellan Sutera Resort have an airport shuttle?
Yes, The Magellan Sutera Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Magellan Sutera Resort have airport transportation?
Yes, The Magellan Sutera Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Magellan Sutera Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does The Magellan Sutera Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.