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Holiday Inn Express Kota Kinabalu City Centre

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No. 1 Jalan Tunku Abdul Rahman, Sabah, Kota Kinabalu 88000 Malaysia
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US$38
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Free cancellation until 02/10/22
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Traveller (165)
Room & Suite (25)
Dining (12)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 28/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 28/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 176 hotels in Kota Kinabalu
Location
Cleanliness
Service
Value
Travellers' Choice
The pioneer IHG hotel in East Malaysia, Holiday Inn Express Kota Kinabalu City Centre is the smart choice for travellers looking for comfortable and hassle-free stays in Sabah, Malaysia. Located in the city centre of Kota Kinabalu, the hotel is a 13-minute drive from Kota Kinabalu International Airport, and within short walking distance of shopping malls, bustling markets, local attractions and activities. Enjoy restful sleep with high-quality bedding and a choice of soft or firm pillows in the hotel's 250 contemporary twin- or queen-bedded rooms. Families may also opt for rooms with sofa beds that can accommodate up to three guests. Amenities and facilities cover everything a traveller needs - Free Express Start Breakfast or a Grab & Go option, free and fast Wi-Fi, coffee- and tea-making facilities in every room, a 24-hour gym, a business centre, a self-service launderette, a 12-person meeting room, and beverages and light meals available at the Great Room.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Boating
Diving
Kids stay free
Children's television networks
Paid private parking on-site
Car park
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Snack bar
Wine / champagne
Vending machine
Hiking
Snorkelling
Bowling offsite
Canoeing offsite
Walking tours
Water park offsite
Children Activities (Kid / Family Friendly)
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Charming
Languages Spoken
English, Chinese, Indonesian, Malay
221Reviews0Q+A12Room tips
Traveller rating
  • 200
  • 16
  • 2
  • 2
  • 1
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Most Recent
Qismat Alias wrote a review 23 Sep
Nilai, Malaysia1 contribution1 helpful vote
Azuan from Housekeeping had made my stay so beautiful. He had accomodated most of my needs splendidly. I am so happy with his service. He is one of the best asset for Holiday Inn Express. Service at breakfast table was excellent too. The staffs were served with a smile and friendly. Good job to Holiday Inn Express Kota Kinabalu.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Jose wrote a review 22 Sep
2 contributions
Holiday Inn hotel has the best house keeping service especially from Mr Azuan. Over here for my work trip but it makes me feel like this is my holiday home. Really appreciate your effort Mr Azuan. 👍🏽👍🏽👍🏽
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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puspanathan wrote a review 20 Sep
Penang Island, Malaysia494 contributions182 helpful votes
This is a spanking new hotel. We stayed overnight 13/14/9 and then 4 nights between 17 to 21/9. The service by the staff is excellent. They obviously have been trained well to be polite and helpful. Never had a sorry we can’t help you with that. The hotel is very conveniently located between the airport and the city. Less than 10 minutes either way. They have a new concept of providing breakfast with every room so you are not ambushed to be asked your room number every time you walk in for breakfast. Being an express format their range of service is abbreviated. They do not have room service but you can go down and order dine in or take away a good range of food. Later in the night if you still need food there is a vending machine with basic food like cup noodles and cookies. There is even a self service laundry on the first floor but here lies my first complaint. Their washing machines were great and they washed 4 days of laundry in 25 minutes but during our entire stay of total 5 days they couldn’t get the dryers to work. I am afraid their person in charge of machinery need to get better and more reliable machines than Electrolux. Another point of complaint was their computer station which was well equipped with iMac was totally let down by a non functional HP printer but Hafiz night manager was very helpful by printing my flight tickets for me. We had an easy and cordial check by Norziani very late at night almost 1 am. I was pleasantly surprised they can handle such late check ins so late in the morning. Also Alfons was so helpful in handling my accounts settlement in a jiffy. The have the usual things they give you like toiletries and even tell you to ask for other things you need. The other usual things like safe and iron and board is provided. Overall this was a very pleasant stay and I would certainly be very happy to check in again in the near future
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: Take the higher rooms. Quieter in the mornings. You can ask for extra bath mats as the floor get...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Najeeb Kurungottu, General Manager at Holiday Inn Express Kota Kinabalu City Centre
Responded 1 week ago
Dear Puspanathan, We are delighted to note that the Service of our Team was the highlight of your experience with us. It is always gratifying to learn that our guests appreciate the efforts of our Team. We are pleased to note that you also enjoyed the hallmarks of the Holiday Inn Express Brand which aims to offer all our guests a hassle-free experience with comfort & convenience at a great location and a great value price. Thank you for taking the time to share your feedback and for recommending us. Your comments will be shared with the entire Team including Hafiz, Norziani, Alfons and motivate us to continue delivering our best. Thank you also for your constructive suggestions regarding the DIY Laundry & Business centre. It is feedback such as yours that help us to improve where we lack & keep up what we are doing right. We look forward to giving you a great experience during all your future stays with us. STAY SMART With us! Best Regards, Najeeb Kurungottu Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jay S wrote a review 20 Sep
1 contribution
The housekeeping service guy, his name is Azuan, is very attentive to needs, provided sufficient supply replenishment and listened that I prefer chamomile tea instead of green tea, so he made sure the room is well-stocked. He cleaned the room fast but thoroughly. Overall, the hotel check-in, food, room quality exceeded my expectations.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Najeeb Kurungottu, General Manager at Holiday Inn Express Kota Kinabalu City Centre
Responded 1 week ago
Dear Jpsaludes, We are delighted to note that the Service of our Housekeeping Team was the highlight of your experience with us. It is always gratifying to learn that our guests appreciate the efforts of our Team. We are pleased to note that you also enjoyed the quality of the rooms, the ease of check-in & the food choices. Thank you for taking the time to share your feedback and for recommending us. Your comments will be shared with the entire Team including Azuan and motivate us to continue delivering our best. We look forward to giving you a great experience during all your future stays with us. STAY SMART With us! Best Regards, Najeeb Kurungottu Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ebenezer Edward Dasan wrote a review 20 Sep
1 contribution
During our Dine, .Alfons Was very friendly and attentive to oir needs. Very profesional and courteus. The hotel is nice..lobby was brightly lit and the staff at front desk are very kind and always friendly..they must have a good leader in Alfons.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Najeeb Kurungottu, General Manager at Holiday Inn Express Kota Kinabalu City Centre
Responded 1 week ago
Dear Bendash79, We are delighted to note that the Service of our Team was the highlight of your experience with us. It is always gratifying to learn that our guests appreciate the efforts of our Team. We are pleased to note that you also enjoyed the brightly lit lobby & the Hotel decor. Thank you for taking the time to share your feedback and for recommending us. Your comments will be shared with the entire Team including Alfons and motivate us to continue delivering our best. We look forward to giving you a great experience during all your future stays with us. STAY SMART With us! Best Regards, Najeeb Kurungottu Cluster General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Neehad B wrote a review 16 Sep
Kuala Lumpur, Malaysia14 contributions4 helpful votes
Came for a weekend work event. Got the room for RM200. Really nice facilities. There is also complimentary breakfast. The place is also close to the city centre so everything is within walking distance. I highly recommend Holiday Inn Express.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Najeeb Kurungottu, General Manager at Holiday Inn Express Kota Kinabalu City Centre
Responded 1 week ago
Dear Neehadb, We are delighted to note that the Service of our Team was the highlight of your experience with us. It is always gratifying to learn that our guests appreciate the efforts of our Team. We are pleased to note that you also enjoyed the Hotel facilities, Breakfast, Hotel location and the value for money. Thank you for taking the time to share your feedback. Your comments will be shared with the entire Team and motivate us to continue delivering our best. We look forward to giving you a great experience during all your future stays with us. STAY SMART With us! Best Regards, Najeeb Kurungottu Cluster General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dixonwys19860522 wrote a review 8 Sep
Kuala Lumpur, Malaysia2 contributions2 helpful votes
The stay was awesome, I was early arrived at the hotel around 12pm (check in time stated 2pm), I approached the counter and asked if can store the luggage here before heading out for work, the receptionist was checking for my booking details and end up with offering me an option to have a twin room instead of queen size bedroom which I booked and check-in immediately. The hotel is new and stylist, the staff is professional, the room is clean and comfy, the breakfast choices 👌. Definitely will come back again 😀
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Najeeb Kurungottu, General Manager at Holiday Inn Express Kota Kinabalu City Centre
Responded 1 week ago
Dear Dixonwys19860522, Thank you for taking the time to write such a positive review of your experience with us. We are delighted to note that you had a great stay with us. We aim to offer a hassle-free stay with comfort, security & convenience at a great location and at a great value price that includes free bites & free bytes to all our guests. Thank you for choosing to stay with us and for your positive comments about the Hotel rooms, cleanliness, Breakfast & above all, the service of our Team. We look forward to giving you a great experience during all your future stays with us. STAY SMART With us ! Best Regards, Najeeb Kurungottu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ZachReeza wrote a review Aug 2022
1 contribution
Superb service from all staffs The hotel room very nice...the hotel view very outstanding Near to everywhere and easy to get transportation The breakfast was really good Definitely will come back for next trip You all must choose this hotel for your holiday
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Najeeb Kurungottu, General Manager at Holiday Inn Express Kota Kinabalu City Centre
Responded 3 weeks ago
Dear ZachReeza, Thank you for taking the time to write such a positive review of your experience with us. We are delighted to note that you had a great stay with us. We aim to offer a hassle-free stay with comfort, security & convenience at a great location and at a great value price that includes free bites & free bytes to all our guests. Thank you for choosing to stay with us and for your positive comments about the Hotel rooms, location, Breakfast & above all, the service of our Team. We look forward to giving you a great experience during all your future stays with us. STAY SMART With us ! Best Regards, Najeeb Kurungottu General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ellina P wrote a review Aug 2022
1 contribution1 helpful vote
Warm, friendly and efficient staffs. Breakfast was delicious and varied daily. Very clean and comfortable. Definitely will stay here again. The Hotel really fulfilled every single request that l've made. From the room arrangement, to the hotel room floor. They even upgraded our booked room to Deluxe room which we love it so much!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Najeeb Kurungottu, General Manager at Holiday Inn Express Kota Kinabalu City Centre
Responded 4 weeks ago
Dear Ellypeter85, We are delighted to note that the Service of our Team was the highlight of your experience with us. It is always gratifying to learn that our guests appreciate the efforts of our Team. We are pleased to note that you also enjoyed the Hotel facilities, Breakfast, comfortable rooms, cleanliness and the value for money. Thank you for taking the time to share your feedback. Your comments will be shared with the entire Team and motivate us to continue delivering our best. We look forward to giving you a great experience during all your future stays with us. STAY SMART With us! Best Regards, Najeeb Kurungottu Cluster General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
aE wrote a review Aug 2022
1 contribution
Front staff very friendly, Clean Hotel, and very attentive and helpful staff (Mr Azuan), nice breakfast, facility good ! Near to city centre and parking free. Nice view and will definitely stay here again!
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Date of stay: August 2022
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Najeeb Kurungottu, General Manager at Holiday Inn Express Kota Kinabalu City Centre
Responded 4 weeks ago
Dear Aejunior, We are delighted to note that the Service of our Team was the highlight of your experience with us. It is always gratifying to learn that our guests appreciate the efforts of our Team. We are pleased to note that you also enjoyed the Breakfast, central location of the Hotel and the view. Thank you for taking the time to share your feedback and for recommending us. Your comments will be shared with the entire Team including Mr.Azuan and motivate us to continue delivering our best. We look forward to giving you a great experience during all your future stays with us. STAY SMART With us! Best Regards, Najeeb Kurungottu Cluster General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$45 - US$58 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
250
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Frequently Asked Questions about Holiday Inn Express Kota Kinabalu City Centre
Which popular attractions are close to Holiday Inn Express Kota Kinabalu City Centre?
Nearby attractions include Mamutik Island (0.1 km), Weston Wetland Park (0.2 km), and Sabah State Mosque (Masjid Negeri Sabah) (0.1 km).
What are some of the property amenities at Holiday Inn Express Kota Kinabalu City Centre?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Holiday Inn Express Kota Kinabalu City Centre?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Express Kota Kinabalu City Centre?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Express Kota Kinabalu City Centre?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Holiday Inn Express Kota Kinabalu City Centre?
Conveniently located restaurants include Laundroluxe, Welcome Seafood Restaurant, and Restoran Sri Melaka.
Are there opportunities to exercise at Holiday Inn Express Kota Kinabalu City Centre?
Yes, guests have access to a fitness centre during their stay.
Is Holiday Inn Express Kota Kinabalu City Centre located near the city centre?
Yes, it is 0.6 km away from the centre of Kota Kinabalu.
Are any cleaning services offered at Holiday Inn Express Kota Kinabalu City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Kota Kinabalu City Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Express Kota Kinabalu City Centre?
The staff speaks multiple languages, including English, Chinese, Indonesian, and Malay.