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Horizon Hotel

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Horizon Hotel
Horizon Hotel
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770 Reviews from our TripAdvisor Community

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Showing 611: English reviews
Penang, Malaysia
Reviewed 23 December 2016

Room was clean and comfortable and has a beautiful view of the ocean. Room has a coffee/tea making facility. Wifi was complimentary and good. Breakfast choices was adequate. Parking is provided, Location is good, close to food outlets, the fish market is a few minutes walk from the hotel. Fish market sells large tiger prawns, tuna fishes, prawns, lobsters, and...

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Helpful?
Thank lucyleen03
Reviewed 21 December 2016 via mobile

My girlfriend and I were upgraded to a deluxe suite on arrival without asking which was really great a view of the ocean. The buffet breakfast had everything could possibly want and the service from the staff was impeccable all the time. We rented a car through their affiliate and they were able to organise all of that for us...

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Thank Andrew S
Perth, Australia
Reviewed 19 December 2016 via mobile

Good little hotel with a great location. We booked a deluxe room which was good. Shower was a bit hard to negotiate, with its positioning meaning you'll get wet when turning it on. Issues with water temperature with it being hard to cool down once it gets going. Breakfast was satisfactory but not wonderful. Despite these small cons, most of...

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Helpful?
Thank monniemoo
HH_Communications, Manager at Horizon Hotel, responded to this review

Greetings from Horizon Hotel! Thank you for your feedbacks and generous ratings! We will relay your comments to the Management, so we can always exceed our guests' expectations and strive for excellence. We are so glad that you had a pleasant stay with us! We hope to see you in the future should you ever visit Kota Kinabalu again. Best,...

Reviewed 5 December 2016

Room is big, clean, great view to the city and ocean, breakfast was very good, many choises, staff polite and friendly, walking distance around the city. Nice swimming pool for relaxing and gym also great. I stay 5 days and was really great

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Helpful?
Thank mark g
HH_Communications, Manager at Horizon Hotel, responded to this review

Hi Mark, We are glad that you've enjoyed your stay with us and taking your precious time to share them! We're happy to have had the opportunity to be of service to you. We truly hope that we'll welcome you again in the near future! Best Regards, Horizon Hotel Sabah

Poole, United Kingdom
Reviewed 4 December 2016

I stayed at this Hotel for four nights, two at the start of my holiday and two at the end. I had a wonderful room for the start of my holiday. There was an enormous double bed facing the very large window with a free standing bath behind the bed as well as a separate shower and bathroom. There was...

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Helpful?
Thank Pinkdobbo
HH_Communications, Manager at Horizon Hotel, responded to this review

Greetings, Thank you for your feedback and for taking the time to share them with us! We are pleased to hear that you've enjoyed your 1st stay here. However, we have also taken note on the room condition during your 2nd stay. Rest assured, we will pass your comments to all the management and staffs to enhance the maintenance of...

Reviewed 26 November 2016 via mobile

This hotel is situated in the heart of the city. I happen to have a room facing the direction of the Central Market and from my window I can have a nice view of the city and the rising sun. The hotel is only a few minutes to the Cetral Market and there is a covered walkway that can bring...

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1Thank David G
HH_Communications, Public Relations Manager at Horizon Hotel, responded to this review

Hi David, Thanks for sharing your experiences with us, and for taking the time to write this feedback! We are so humbled to hear that you've had a pleasant time here. Thank you for describing the centrality of our location within Kota Kinabalu - we're glad that turned out to be convenient for you and to our other guests here....

Vancouver, Canada
Reviewed 23 November 2016

Hotel is right in the city and our room at the highest floor ( 13th) gave us a great view of the harbor.Note however that the last floor is indicated as P in the lifts.Our room is large ,clean and well maintained.Bathroom is spacious and clean.TV was 46" screen with several channels including Fox and BBC.Bed was very comfortable. Room...

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1Thank louis899
HH_Communications, Public Relations Manager at Horizon Hotel, responded to this review

Greetings, Thank you for taking the time to share us your feedback! We truly appreciate your comments, and will pass them on to out Management and Staffs. We are delighted to hear that you've had a pleasant stay here. Thanks for highlighting our location within the city centre, and your kind words on our service. Our staffs and associates will...

Reviewed 16 November 2016 via mobile

This hotel is not new but room is clean and comfortable. Must praise the housekeeping at 9th floor for doing a very good job. I like the spacious toilet and shower area. The only negative point may be the buffet breakfast which start at 630 am, I guess I am one of those that squeeze in when it open, plain...

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Helpful?
Thank Jozelyn N
HH_Communications, Public Relations Manager at Horizon Hotel, responded to this review

Greetings, Thank you for taking the time to write and share your feedback with us. We highly value your comments, as they will assist us greatly in our efforts to constantly maintain excellence in our services. We're truly sorry to hear about your experiences at our breakfast buffet. We appreciate you pointing this issue out to us - we'll pass...

Reviewed 15 November 2016 via mobile

I spent 2 nights in Hotel Horizon on Nov/2016. Though the entrance is not very nice, rooms are awesome and facilities (gym, swimming pool, breakfast, etc) more than ok! Hotel service is outstanding too...I definitely recommend it!

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Helpful?
Thank cwardia
HH_Communications, Public Relations Manager at Horizon Hotel, responded to this review

Greetings, Thank you for your kind words and for taking the time to share them with us! We are pleased to hear you've enjoyed your stay here. Thank you for particularly highlighting our facilities and services. Rest assured, we will pass your comments to all the management and staffs for encouragement to enhance our services even further. We thank you...

Reviewed 11 November 2016 via mobile

We have stayed in this nice design hotel for 1 night and enjoyed the beautiful room. Hotel is beautiful but staff is not very well trained. There is a lot of them but they are not really giving service. A specially in the breakfast restaurant. The prefer to talk to each other then look after the guests.

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Helpful?
Thank Willem B
HH_Communications, Public Relations Manager at Horizon Hotel, responded to this review

Greetings, Thank you for taking the time to write us your feedback. We highly value comments and suggestions, as they assist us greatly in our efforts to provide the best of services to all our guests. We're sorry to hear about the experience you had with our service staffs at breakfast. We have forwarded this to the Management's attention for...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Overlooking the city with sea views, featuring branded 42/50" Plasma TV, restorative rain showers, comfortable beds, free high speed internet access and all the extra touches that will make your stay memorable. Our thoughtfully designed modern spacious and luxurious rooms promise a restful stay. ... more   less 

Additional Information about Horizon Hotel

Address: Jalan Pantai, Kota Kinabalu 88999, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $89 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Horizon Hotel 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Horizon Hotel Kota Kinabalu, Sabah
Horizon Hotel And Spa
Hotel Style:
#4 Business Hotel in Kota Kinabalu
#4 Luxury Hotel in Kota Kinabalu
#7 Romantic Hotel in Kota Kinabalu
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Questions & Answers

Here's what travellers have asked, with answers from Horizon Hotel staff and other travellers.
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Questions? Get answers from Horizon Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best rooms are on the upper floors, sea-side, But you pay more, We were given a modes upgrade, which was upper floor city-view.”
 of 5 bubbles rogerm332, 25 Jan 2017 | Read review
“Seafaring or deluxe room”
 of 5 bubbles TaraK673, 7 Jan 2017 | Read review
“Best picks would be high floors, ocean-side, away from the construction work on the hotel's north side.”
 of 5 bubbles AntonyG, 4 Jan 2017 | Read review
“Sea side as far from elevator (to avoid corridoor traffic)”
 of 5 bubbles SannaS482, 31 Dec 2016 | Read review
“There is a construction on one side of the hotel, try to ask for a room away from it, otherwise the workers will wake you up at 8 am”
 of 5 bubbles , 30 Dec 2016 | Read review
5 of 5