Ming Garden Hotel & Residences

Jalan Costal Lorong Ming Garden, Kota Kinabalu 88000 Malaysia
Traveller (343)
Awesome mini apartment style room on the residence wing.
Room & Suite (139)
Dining (38)

View prices for your travel dates

S$44
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

3.5
#32 of 116 hotels in Kota Kinabalu
3.2 of 5 bubbles
Location
3.9 of 5 bubbles
Cleanliness
3.7 of 5 bubbles
Service
3.6 of 5 bubbles
Value
Ming Garden Hotel & Residences welcomes you with warm Sabahan hospitality. Situated near the junction of several thoroughfares, our strategic location along the Coastal Highway allows fast access to Kota Kinabalu's central business, commercial and places of interest. Located within minutes from the airport, main bus terminal and jetty, this hotel is indeed the ideal choice of accommodation for business and leisure.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Poolside bar
Banquet room
Meeting rooms
Spa
24-hour security
Concierge
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
Malay
529Reviews14Q+A78Room tips
Traveller rating
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  • 223
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  • 39
  • 38
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Detailed Reviews
Elijah Seow wrote a review Jan 2020
Singapore, Singapore7 contributions3 helpful votes
3.0 of 5 bubbles
The place is good overall, the room was clean with minor defects in the installments such as the sink and aircon. Bathroom is miniscule. Breakfast is okay with good local cuisine such as Nasi Lemak. The Ming suite we were given had a leaking toilet, the servicemen came and claimed to have fixed it but we found out afterwards that it was still leaking. Not a good location to walk to the town/malls, most efficient transport from here would be to use Grab which costs RM5-6 to get to the town centre and jetty.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences
Responded 17 Feb 2020
Dear Guest, Greetings from Ming Garden Hotel & Residences! I am happy to hear that you enjoyed your stay. I can only thank you for your feedback, to know that we were able to ensure your moments with us were memorable for all the right reasons is just truly wonderful. Your suggestions of improvement towards our offerings and services are most appreciated. Rest assured that we will take necessary measures for future improvements. With this being said, we hope to be able to welcome you back to Ming Garden Hotel & Residences in the not too distant future. Best regards, Shauntay Dawn Communications Manager
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Aldrin wrote a review Mar 2020
Sarawak, Malaysia20 contributions3 helpful votes
4.0 of 5 bubbles
+ve : Check-In was efficient .
Room condition is acceptable for an aged property.
All ameneties are in normal working condition.

-ve : Breakfast spread can be further improved. Would be great if there are different varities for different day.

In-House Guest should be given Complimentary parking i/o RM5 per entry...
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Date of stay: March 2020
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shauntay Dawn, Marketing at Ming Garden Hotel & Residences
Responded 28 May 2020
Dear aldrinsim, Greetings from Ming Garden Hotel & Residences! Thank you for your feedback and positive comments. Your suggestions for improvement towards our offerings and services are most appreciated. Rest assured that we will take necessary measures for future improvements. With this being said, we hope to be able to welcome you back to Ming Garden Hotel & Residences in the not too distant future. Best regards, Shauntay Dawn Communications Manager
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The Captain & The Cook wrote a review Jan 2020
Adelaide, Australia121 contributions67 helpful votes
4.0 of 5 bubbles
A large room with a sitting area. Nice rain-head shower. Breakfast is a full buffet. Western, Chinese, Malay and Korean selection. Nice swimming pool area with a bar. Location is ok. Can walk to Imago easily. A Grab to anywhere in or around the city is only a dollar or two. The bed was a little too hard for my liking.
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Date of stay: January 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences
Responded 17 Feb 2020
Dear Guest, It was a pleasure having you with us and thank you for taking the time to review your stay at Ming Garden Hotel & Residences. I am delighted to know that you enjoyed your recent stay with us and sincerely appreciate you taking the time to post a review of your experience. Thank you again for sharing your experience with us. We look forward to having the pleasure of welcoming you back again in the future. With best regards, Shauntay Dawn Communications Manager
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Stewart R wrote a review Mar 2021
1 contribution4 helpful votes
1.0 of 5 bubbles
Lives up to it’s name I suppose
Rooms are minging. Utterly disgusting.
Be lucky if it was cleaned from the last person in here.
I stayed for 10 days quarantine and have stay in many hotels for this reason but this hotel is bad.
Food is disgusting and cold every time.
No menu option you get what you get.
There was a take away option from fast food restaurants but only from 4-5pm they would take it to your room.
When it was delivered it took reception 1hr 10 mins to deliver it to my room. Called them 4 times to eventually get it cold of course.
Electrical cables hanging out of walls
Very poor staff that just don’t care on People’s health or hygiene.
Highly recommend to stay away from this hotel.
Would not even give it 1 but that’s not an option.
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Date of stay: March 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anonymous wrote a review Nov 2020
1 contribution5 helpful votes
1.0 of 5 bubbles
There is new requirement that require personnel to undergo 14 days quarantine at hotel prior mobilizing to offshore. And this hotel was chosen for this. But the service given by the hotel very terrible. Food given really suck and food delivery very inconsistent and late. Tried order Grab food but it was not sent to room timely. We are human like yourself.
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Date of stay: November 2020
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SH wrote a review Mar 2021
5 contributions1 helpful vote
1.0 of 5 bubbles
I am an expatriate working in Malaysia and this is my third quarantine / isolation in East Malaysia during Covid-19 pandemic. Unlike other establishments where I have stayed before, there is at Ming Garden close zero effort to make this stay as enjoyable as practically possible. The service is non existent. The rooms don’t even seem to be cleaned between “guests”. Mine is seriously filthy. There is no choice in food and it tastes horrendously bad (and I do enjoy Malaysian and Asian style food). There is no balcony and it is “strictly forbidden to smoke” anywhere. There are even obvious safety concerns like live electric connection inside the showers. Unbelievable. Never experienced anything as bad as this. Avoid at all costs!
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Date of stay: March 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bluemountainsage wrote a review Feb 2023
Penang Island, Malaysia101 contributions18 helpful votes
1.0 of 5 bubbles
Facility is below average for the price. Moods and rusts are common sight when you entered the room. I even found hair on my bed!
Floor mat is not given and even I have requested from front desk (no dedicated housekeeping phone line) the floor mat remained undelivered to my room.
The worst part is lack of service of care and to some level the staffs operating there lack of enthusiasm and honesty. My friend left his backpack at the lobby only found out when he arrived at airport. Called hotel reception to check at the lobby sofa (his last placed his backpack) they told him none … finally my friend decided to go back to hotel to check my himself and thankfully he found his backpack still remained at the lobby sofa.

In summary, highly not recommended. The hotel needed much upgrade and the staffs all need to be changed.
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Date of stay: February 2023Trip type: Travelled with friends
Room Tip: For that price point, one can get much cleaner and better service hotels or home stay in KK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarcusAu wrote a review Nov 2022
Kuala Lumpur, Malaysia957 contributions63 helpful votes
+1
4.0 of 5 bubbles
Stayed for3 nights separately for 1 king room and 1 twin sharing room
These are the pros in staying in this hotel
1. Television is available in the room.
2. Free wifi in the room
3.There is free coffee and Sabah tea for us to make with the kettle facility
4. Comfortable mattress to sleep
5. Location is good with Imago shopping mall 15 min walking distance from hotel

Disliked · What I think it can be improved further:
1.Slipper is not provided to the guest
2. Limited tv channels to watch
3. Poor breakfast quality
4. Mould can be seen at the bathroom wall
5. Dirty towel lying on floor next to my bed when checked in. Possibly it was left by the room cleaner.

We joined 6 days 5 nights ground tour and stayed in this hotel upon landing KK for our first night before leaving for Kundasang.
We got the opposite side corner room each other and able to try their breakfast. Unfortunately it was not that tasty albeit could fill up our stomach. We returned to this hotel for 2 night stays and got the different rooms with connecting which was good. On our last day stay in this hotel , we requested for packed breakfast due to our early departure at 630am to Mantamani Island. It was simple breakfast but good enough to provide to us since we could not dine in the restaurant.
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Date of stay: September 2022
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Frank8789 wrote a review May 2020
Kota Kinabalu, Malaysia345 contributions106 helpful votes
+1
5.0 of 5 bubbles
Just pick this hotel to dine for HariRaya Lunch on 24th May 2020.
Due to CMCO Covid19, this restaurant at Ming Garden is empty. My mom and I got the most attention and very friendly service.
The Ala Carte menu are excellent. Enjoying it. I hope they will design this kind of menu again.
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Date of stay: May 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shauntay Dawn, Marketing at Ming Garden Hotel & Residences
Responded 28 May 2020
Dear Frank8789, It was a pleasure having you and your family with us and thank you for taking the time to review your family's Hari Raya Aidilfitri experience at Ming Garden Hotel & Residences. We would like to humbly thank you for the praise and we appreciate all positive comments channeled to us regarding our culinary fares and for awarding extra points to our service-oriented colleagues. Your compliments on our hospitality are more than rewarding and I will surely pass your comments to the rest of our team whom I know for sure would be very honored to be receiving such praise. Thank you once again for your generous review. We look forward to having the pleasure of welcoming you back again in the future! With best regards, Shauntay Dawn Communications Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adriel Dale wrote a review Jun 2021
5 contributions3 helpful votes
1.0 of 5 bubbles
Stayed there few times due to quarantine prior to offshore job. Service IS so terrible. Food is ALWAYS late, cold, with repeating menu. I ordered foodpanda, but the hotel staff kept the food at thier front desk for more than 1 hour! I called, asking for my food, still they took yearssssss to send it to my room. I ordered the food nice and hot, but the hotel staff kept it till the food went cold! How could you do that to your customer?? I don't mind the room. But the food service is a major disappointment. Please do something about that!
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Date of stay: June 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Keith S
Nicosia, Cyprus11 contributions3 helpful votes
The rooms we stayed in were King Size beds in both rooms
Minyi asked a question Jun 2018
Singapore, Singapore28 contributions7 helpful votes
Does the shuttle service takes me to the city centre?
Answer from kyubum kim
2 contributions2 helpful votes
Yes. The hotel's shuttle bus went to the city centre.
Janet Bennet asked a question Mar 2018
Kuching, Malaysia14 contributions4 helpful votes
hi. is there any parking place for customer? may I know what type of room that have bathtub?
Answer from ainiezean_awang
Kota Kinabalu District, Malaysia31 contributions7 helpful votes
Yes, ample parking spaces available at the basement. Im not sure about the bath tub, I stayed in Junior Suit, no bath tub attached to this unit.
Cecilia L asked a question Sept 2017
Sandakan, Malaysia
coming soon on 10 Nov 2017
YCTey wrote a tip Oct 2023
Johor Bahru, Malaysia76 contributions49 helpful votes
5.0 of 5 bubbles
"Parking is available but with charge"
Read full review
spaniel12 wrote a tip Jul 2023
Svalbard, Norway257 contributions80 helpful votes
5.0 of 5 bubbles
"avoid rooms on the river side as it is noisy at night as due to illegal motorcycle racing. "
Read full review
Bluemountainsage wrote a tip Feb 2023
Penang Island, Malaysia101 contributions18 helpful votes
1.0 of 5 bubbles
"For that price point, one can get much cleaner and better service hotels or home stay in KK"
Read full review
CTSL wrote a tip Sept 2019
Kuala Lumpur, Malaysia4 contributions3 helpful votes
1.0 of 5 bubbles
"Bad service hotel, not helpful staff including the Director of Operation, David Leung."
Read full review
Keith S wrote a tip Apr 2019
Nicosia, Cyprus11 contributions3 helpful votes
4.0 of 5 bubbles
"Check the hotel website where there is details of all rooms available."
Read full review
Not the right property for you?
There are more places to choose from in the Kota Kinabalu area.
PRICE RANGE
S$37 - S$48 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
600
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MING GARDEN HOTEL & RESIDENCES (S̶$̶6̶1̶) S$38: UPDATED 2023 Reviews, Price Comparison and 354 Photos (Kota Kinabalu, Sabah) - Tripadvisor

Frequently Asked Questions about Ming Garden Hotel & Residences
Which popular attractions are close to Ming Garden Hotel & Residences?
Nearby attractions include Imago Shopping Mall (0.3 km), Escapee (0.4 km), and Sullys Bar (0.4 km).
What are some of the property amenities at Ming Garden Hotel & Residences?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Ming Garden Hotel & Residences?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Ming Garden Hotel & Residences?
Yes, parking is available to guests.
What are some restaurants close to Ming Garden Hotel & Residences?
Conveniently located restaurants include SOULed OUT Kota Kinabalu, Oitom, and Ebizou Japanese Restaurant & Bar.
Are there opportunities to exercise at Ming Garden Hotel & Residences?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Ming Garden Hotel & Residences have airport transportation?
Yes, Ming Garden Hotel & Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ming Garden Hotel & Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does Ming Garden Hotel & Residences offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Ming Garden Hotel & Residences?
Many travellers enjoy visiting Monsopiad Heritage Village (9.0 km).
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