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Harbour City Jalan Kinabalu Jalan Pantai Baru, Sembulan,, Kota Kinabalu 88100 Malaysia
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US$29
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US$29
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Traveller (34)
Room & Suite (5)
Dining (2)

About

#43 of 176 hotels in Kota Kinabalu
Location
Cleanliness
Service
Value

See why so many travellers make Zara's Boutique Hotel their hotel of choice when visiting Kota Kinabalu. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.

For those interested in checking out popular landmarks while visiting Kota Kinabalu, Zara's Boutique Hotel is located a short distance from Petagas War Memorial (0.9 mi) and Sabah State Mosque (Masjid Negeri Sabah) (1.5 mi).

You’ll enjoy relaxing rooms that offer air conditioning, and you can stay connected during your stay as Zara's Boutique Hotel offers guests free wifi.

The hotel features 24 hour front desk and room service. Plus, Zara's Boutique Hotel offers an on-site restaurant, providing a pleasant respite from your busy day. For guests with a vehicle, there is paid public parking available on-site.

While in Kota Kinabalu, you may want to check out some of the restaurants that are a short walk away from Zara's Boutique Hotel, including Sunset Bar at Shangri-La's Tanjung Aru Resort and Spa (1.1 mi), Breeze Beach Club (0.8 mi), and Ferdinand's (1.1 mi).

If you’re looking for something to do, Tanjung Aru Perdana Park (0.1 mi) and Sabah State Museum (1.2 mi) are a nice way to spend some time, and they are all within walking distance of Zara's Boutique Hotel.

At Zara's Boutique Hotel, your comfort and satisfaction come first, and they look forward to welcoming you to Kota Kinabalu.

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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Restaurant
Business Centre with Internet Access
Meeting rooms
Massage
Non-smoking hotel
24-hour front desk
Wifi
Breakfast buffet
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Room features
Air conditioning
Room service
Safe
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Malay

Location

Full view
69Somewhat walkable
Grade: 69 out of 100
22Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
120Reviews1Q+A19Room tips
Traveller rating
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Most Recent
James wrote a review Jun 2019
Asia49 contributions113 helpful votes
I was here in Kota Kinabalu visiting friends. The location was ideal with only a short drive to the airport. The room was spacious and had everything I required. The hotel does however need some renovations as the carpets in hallways appeared tired and worn. The hotel reception team were excellent and were always happy to help - thank you to the team. The Buffett breakfast was OK but nothing really to write home about. For a convenient and friendly hotel choose this for your next stay.
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Date of stay: June 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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elanore_lea wrote a review Mar 2019
Malaysia5 contributions1 helpful vote
Given the price, it is affordable with good space given. Although we didn't managed to wake up in time for the free breakfast, but just the thought that breakfast provided was worth it with the price paid. The toilets are huge too. So its a plus. Stayed only for one night with the husband but he and I both agree that the place is worth money. Tips: Free parking after 5pm, park at own risks but hotel will ask for details of car plate number,probably to help identify clients car if any inconvenience ever occur.
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Date of stay: February 2019
Location
Cleanliness
Service
Trip type: Travelled as a couple
Room Tip: Choose a room facing parking lot if want a more private and less noises from outside.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kulkarni J wrote a review Dec 2018
5 contributions2 helpful votes
We stayed for 1 night in a deluxe suite room 204 and room was clean & spacious. The huge bathroom was a suprise. Two 24hrs convenient store & plenty of restaurant nearby. KK Times Square & Imago shopping Mall is also a walking distance from the Hotel. We didnt need to use our car during our stay. Will definitely come back again!
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Date of stay: December 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alex Ng wrote a review Nov 2018
Ipoh, Malaysia65 contributions23 helpful votes
Stay here for 2 nights. Room is spacious and clean. However TV channel selection is limited and very poor signal. WIFI speed at around 4MB/s, off peak still can enjoy youtube but peak timing is tough. Conference room facility is ok. Whiteboard marker with very poor quality caused very hard to clean. Nearby shops offered good choice of food for Dinner. A lot of parking behind the hotel.
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Date of stay: November 2018
Value
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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miji2210 wrote a review Nov 2018
Dhaka City, Bangladesh10 contributions
Interesting clean room with good different daily breakfast choices, quite and safe environment. Transportations to city centre by Grab are convenient and affordable. Hotel conveniently located near to airport.
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Date of stay: October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rebekah L wrote a review Aug 2018
1 contribution2 helpful votes
The staff were really friendly and the room was spacious. It is also located very strategically whereby everything was very close by to the hotel. There are also convenience stores walking distance which was a bonus as well. My friends and i had a nice stay here at Zara’s Boutique Hotel.
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Date of stay: August 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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astrophysicist_wanab wrote a review Aug 2018
Hobart20 contributions31 helpful votes
Travelling with group. Most rooms had significant maintenance issues; and cleaning was often below standard. Sinks falling off walls, light fittings broken or missing, very limited hot water. Fridges are not available in all rooms - which is annoying if you're trying to keep water/other cold. Staff were polite but indifferent. Stay somewhere else if you've got the option.
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Date of stay: July 2018
Location
Cleanliness
Service
Trip type: Travelled with friends
Room Tip: another hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from ZaraBH, Manager at Zara's Boutique Hotel
Responded 14 Aug 2018
Dear astrophysicist_wanab, Thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping and maintenance staff to ensure this won't happen again. Any further inquiries, please do not hesitate to email us at zarasboutiquehotel@yahoo.com.my Sincerely Zara's Boutique Hotel Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
654elkeb wrote a review Jun 2018
Düsseldorf, Germany34 contributions30 helpful votes
Stranded here after a flight cancellation in the evening.... Floors very dusty & dirty (cockroaches running - also in the the room of other guests), bathroom missing shower curtain, towels old and grey (not sure if really clean), cleanliness in total missing... Renovation strictly recommended... Lift doors closing while still standing in the door. No lunch, dinner or breakfast available!!!
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Date of stay: June 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from ZaraBH, Manager at Zara's Boutique Hotel
Responded 29 Jul 2018
Dear 654elkeb, Thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping and maintenance staff to ensure this won't happen again. Any further inquiries, please do not hesitate to email us at zarasboutiquehotel@yahoo.com.my Sincerely, Zara's Boutique Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BellBoy53 wrote a review May 2018
Brisbane, Australia519 contributions138 helpful votes
Due to a flight cancellation, we were hosted here by MASWings. Located on the busy Borneo Highway, the main in/out road of KK, this in not a boutique hotel. The entrance foyer is inviting and clean with friendly staff however once out of the lifts on to your floor it is a different story. The hallway, which was mostly in darkness (best to have a torch) during our stay, had carpet that was in need of a decent clean. The bedrooms were spacious enough but were basic with a comfortable bed and a thin doona in a once white cover. The towels were thin and were once white but are now a light grey. Our room on the fifth floor faced the busy highway and traffic noise from cars and motorcycles was quite loud and not conducive to a good night's sleep. Aircraft noise was also a problem. Meals were made available next door and were of limited choice and of an extremely poor standard.
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Date of stay: May 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ZaraBH, Manager at Zara's Boutique Hotel
Responded 29 Jul 2018
Dear Keith-Di, Thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping and maintenance staff to ensure this won't happen again. Any further inquiries, please do not hesitate to email us at zarasboutiquehotel@yahoo.com.my Sincerely Zara's Boutique Hotel Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mabel_leen wrote a review May 2018
San Antonio, Texas29 contributions20 helpful votes
+1
We were traveling and our flight got rerouted to KK. The airline put us up in this hotel. The staff was friendly, and that is about the only nice thing I can say about this hotel. We seriously considered walking out and getting a room at another hotel. (One of the couples on the plane with us did just that after pulling back the curtains and seeing bugs). We were on the second floor in the back section on the street side of the building. The hallway was dingy and banged up. In need of a major paint job and plastering the chunks missing in the wall. The carpet was so stained and dirty, it was just disgusting. I meant to take pictures on the way out but forgot. The room was okay. Simple. Compared to the hallway, it was fairly clean. However, it stunk. The bathroom was moldy with holes in the wall and shower. I didn’t see any bugs in our room, but I also didn’t pull the curtains back. Being on the roadside it sounded like we were literally on the road. The noise from cars and motorbikes was VERY loud ... ALL night long. Given it was a free hotel room, we stuck it out. Unless you are on a VERY tight budget, I would not recommend this hotel. Much cleaner places elsewhere for the same price.
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Date of stay: May 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$28 - US$34 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
118
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Frequently Asked Questions about Zara's Boutique Hotel
Which popular attractions are close to Zara's Boutique Hotel?
Nearby attractions include Sullys Bar (0.4 km).
What are some of the property amenities at Zara's Boutique Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
What food & drink options are available at Zara's Boutique Hotel?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Zara's Boutique Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Zara's Boutique Hotel?
Conveniently located restaurants include Camaca, Vino Vino Bistro, and Lucy's Kitchen.
Does Zara's Boutique Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Zara's Boutique Hotel?
The staff speaks multiple languages, including English and Malay.
Are there any historical sites close to Zara's Boutique Hotel?
Many travellers enjoy visiting Monsopiad Cultural Village (8.7 km).