Stay for 3 nights . Pros - centralized location . Left side - 24 hours convenient store and currency exchange . Front facing a mall . Con - room facing not good ( one facing indoor walkway , another room facing a open passageway). The location is very good and happy with my stay Note . Note *The TV for Premium room for 1 night was much more smaller than the standard room ( 2nd /3rd ) night
Cleanliness was very good in this hotel though it is not a new hotel. I must say that it is very well maintained even through the difficult pandemic time. Staffs were friendly and helpful. Enjoyed the food provided in their top floor restaurant. The view from the restaurant was fantastic especially during the sunset time. Situated at the centre of commercial area and with its reasonably priced rooms,I believe it will remain a very attractive place to stay.
A well maintained hotel.Stayed for 2 nights.It was nice and comfortable stays for me.Basic necessity is available.Room is super clean.Overall very satisfied with the services from check in and out process,breakfast,house keeping,receptionist and guards.
We stayed at The Klagan for just one night. The location can't be better if you have limited time. We had a room facing the ocean which was wonderful. The breakfast was the best we had during our 3 weeks in Borneo. Every cuisine is represented. The front desk is very nice. Would definitely stay at The Klagan again.
I opt to stay in this hotel during almost of my every trip to Kota Kinabalu. First of all, it's definitely because of the location. Second, the price is reasonable for a room for two persons with all the necessary amenities. Third, it's easy to call a grab or to walk to any places nearby. Clean and decent hotel with great hospitality. Just that, it restricts only 2 bottles of drinking water per day for each room and you can't ask for extra even if you are not feeling well, but beside the hotel, there's a 7-11 alike, can always buy water from there. Overall, i would say it's located in a strategic location and it's convenient to travel and explore the city area.
Only spent one night at the Klagan as wewere travelling East to Sandakan. Opted for the it as it had parking and proximity to the Waterfront area. Area around the hotel is very dirty and unpleasant, car park grimy. Were not told that you could access the hotel directly from the car park so trudged all the way back to the hotel with heavy cases. Rooms were acceptable, large and clean although tired looking. This is a surprisingly big hotel, so breakfast was busy. Enough chioce for us to fill up on. The hotel is ok for a day or two, any longer and it would be better to stay elsewhere. Tip - Waterfront area is filthy and smells awful so avoid
The hotel provided us with all our requirements for 2 stop overs in Kota Kinabalu. The hotel was clean and the rooms fully equipped. The staff were extremely helpful. Breakfast at the rooftop of the hotel was excellent. The hotel is very conveniently sited for the town centre
This hotel located at middle of Kota Kinabalu City, many seafood restaurant within vicinity, good food, spacious room, friendly staf, BUT problem with parking space, easy public transport GRAB or Taxi
It's a good hotel, nice and clean with great staff. The included breakfast was very good. Many of the rooms have no external windows. We had a room with a sea view but unfortunately between the sea and the i and Saturday nights so if you have a sea view room make sure you pack earplugs. The location of the hotel is good, just a short walk to the markets and shopping centres. We found a good choice of local restaurants about 20 mins walk north. it takes about 30 minutes to walk to Jesselton Pier but a Grab would only cost a few Rm.
I am literally in a room with a window view of another room, literally an aquarium, I can hear people waking up and down, talking and laughing late at night, and the room is small and claustrophobic. I don't know why it was highly rated but I paid for a room with a view and I wasn't expecting to be like a fish in an aquarium, perhaps I'm the view for people to laugh at I wouldn't stay here again, these reviews are inaccurate