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Shangri-La's Tanjung Aru Resort & Spa

3,884 reviews
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Traveller (3435)
Room & Suite (873)
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Overview
  • Excellent58%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“kinabalu wing”(284 reviews)
“sunset bar”(492 reviews)
“kinabalu club”(158 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
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Offers from Shangri-La's Tanjung Aru Resort & Spa
Special Offer: 7 Nights Getaway - 20%Off
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,884)Write a Review
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1,745
840
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64
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11 - 15 of 3,051 reviews
Reviewed 2 weeks ago via mobile

We stayed here for 8 nights. What a wonderful hotel with amazing staff . All so friendly and genuinely want you to have a lovely holiday. We upgraded our room on arrival to a suite and the club lounge facilities. The best thing we did....More

1  Thank westwellsflorist
Response from ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & SpaResponded 1 week ago

Dear westwellsflorist, Thank you so much for taking the time to write this review of the resort. We are delighted to hear that you had enjoyed your holiday here so much. I will be sure to share this with the team up in the Club...More

Reviewed 2 weeks ago via mobile

I recently stayed here with my mum as a gift for a significant birthday for her. The service we experienced from the team was outstanding. Mum was totally spoiled. Special thanks to Zarina from Customer Service for going above and beyond. I've already recommended this...More

1  Thank Shannon B
Response from ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & SpaResponded 1 week ago

Dear Shannon B, Thank you so much for choosing to share such a special occasion with us. We are delighted to hear that your mother had enjoyed her birthday so much. I am certain spending time with you here makes this celebration extra special. Thank...More

Reviewed 3 weeks ago

We had relocated from another hotel which had lost its power during a storm. This hotel greeted us well in light of the relocation hassle -- they checked us in in our room, had beverages and snacks waiting for us, to minimize the disruption. Our...More

2  Thank mk98
Response from ShangriLa_TAH, other at Shangri-La's Tanjung Aru Resort & SpaResponded 2 weeks ago

Dear mk98, Thank you so much for taking the time to write this review of the resort. We are truly honoured and humbled by your kind words. We are very happy to hear that you had enjoyed your stay here and would love to welcome...More

Reviewed 3 weeks ago

Stayed her while touring the area and Borneo,fantastic hotel all the staff are really helpful and friendly,had a fantastic room overlooking the sea and sunset which is amazing.Would recommend to all at least once go and see it.More

1  Thank tonyfagan1967
Response from ShangriLa_TAH, other at Shangri-La's Tanjung Aru Resort & SpaResponded 2 weeks ago

Dear tonyfagan, Thank you so much for wonderful review of the resort and for your recommendation! We can't wait to welcome you back again to Borneo soon. Until we meet again, safe travels always. Yours sincerely, Claudina Wong Director of Communications Shangri-La's Tanjung Aru Resort...More

Reviewed 3 weeks ago

This is definitely DE resort to go if you are traveling with kids and would like to spend most of the time around the establishment. I was at the hotel 2nd week of January 2018 and I am not even sure if is a 'Full...More

1  Thank GuardianOfTheGalaxy
Response from ShangriLa_TAH, other at Shangri-La's Tanjung Aru Resort & SpaResponded 3 weeks ago

Dear GuardianOfTheGalaxy, Thank you for sharing your review of the resort. We are happy to hear that you had enjoyed your stay here but are sorry that the experience had fallen short of your expectations. The resort is alive with vacationing families during the school...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$217 - US$523 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Kota Kinabalu
#1 On the Beach Hotel in Kota Kinabalu
#2 Family Hotel in Kota Kinabalu
#2 Spa Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#3 Luxury Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$217 - US$523 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Kota Kinabalu
#1 On the Beach Hotel in Kota Kinabalu
#2 Family Hotel in Kota Kinabalu
#2 Spa Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#3 Luxury Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3435)
Room & Suite (873)
Pool & Beach (571)
Dining (261)
Amenities (138)
Family and Play Areas (36)
Business Centre & Event Rooms (22)
Questions & Answers
Ask a question
spanner70
11 February 2018|
AnswerShow all 5 answers
Response from nbuckley2016 | Reviewed this property |
Beer around rm7 from memory, food maybe rm20 upwards for main course depending on which restaurant. If you think rm30 for a taxi £6) expensive (the answer below) suggest you are staying in the wrong place - Tanjung Aru is... More
0
Votes
Richard H
5 February 2018|
AnswerShow all 7 answers
Response from Jssww | Reviewed this property |
Sorry don’t know we didn’t have executive suite or club lounge
1
Vote
Matt P
15 December 2017|
AnswerShow all 5 answers
Response from Bruno E | Reviewed this property |
I don't think so, because I went everywhere and I didn't see. But I am not sure.
1
Vote
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12345627
Room Tips
"Get the rooms overlooking the sea and sunset"
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"Seaview room at kinabalu win/ lower floor can be a little bit noisy- can hear ppl 's conversations as..."
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"Seaview room is really nice"
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"Tanjung Wing rooms are newly refurbished as at 2017"
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