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Shangri-La's Tanjung Aru Resort & Spa

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3,404 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La's Tanjung Aru Resort & Spa
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Showing 2,717: English reviews
Shanghai, China
Reviewed 11 November 2013

Everything is Great, service, views, people, activities...You will never regret to be here! The most valuable things are service and facilities which bring you a feeling of home and a easy life at hotel. The most surprising thing is various activities within the hotel are offered every single day. You don't need to worry about getting bored. The hotel thinks...

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Helpful?
Thank jessica050416
Singapore
Reviewed 11 November 2013

Firstly, the beach is really small here compared to Rasa Ria. But the pool is wonderfully enjoyed by the kids. They have an ice cream bar area for them too. In Tanjung Aru, it is very easy to go island hopping with the star marina which is located beside the hotel. If you like sea sports, you can choose the...

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5Thank michiruo
London
Reviewed 10 November 2013 via mobile

Nice enough hotel but the beach is very small and the sea was very merky & uninviting! I saw sewage pipes pumping sewage into the sea further along the public beach at Tangun Arun. The hotel is really expensive (around £50per night for two people) so you may wish to get a cab and eat at the city centre. It...

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Helpful?
Thank Hannah76
Hong Kong, China
Reviewed 10 November 2013

We stayed for 4 nights in a seaview room. View are breath taking. Lovely balcony Breakfast was good with great variety. Dinner buffet was plain. Sunset bar and coco joe's bar have great food. especially the grill chicken wing. Great friendly staff, always there to help. The only thing to complain is on the first night, when we start to...

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Helpful?
1Thank michelecheng
Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear michelecheng, thank you for staying with us. I am delighted to hear that you found the quality of food served in our restaurants to your liking. With regards to the water quality, please accept our sincere apologies for any inconvenience endured during your stay - rest assured that this has since been resolved. Thank you again for your feedback...

Suzhou
Reviewed 8 November 2013

Very good location, the hotel has it's own bench, a lot of bench charis, we may find it for relay anywhere. Swiming pool is wonderful, good for both kids and adults. Kids playing facility is excellent, my son and I had a lot of fun there.

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Helpful?
Thank M W
Airlie Beach, Australia
Reviewed 5 November 2013

We stayed here for 5 nights at the end of our Borneo holiday. It's a huge resort, with all the amenities but, not being a resort sort of person, I was quite bored. My husband enjoyed the gym and pool though. The little beach was nice for a swim but nothing like the lovely beaches we have in Australia. The...

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1Thank Aussie076
Hong Kong, China
Reviewed 4 November 2013

This is our first trip to KK and we are going to celebrate our Anniversary. Before arrival I have send e-mail to re-confirm our celebration and the hotel has told us that they can offer a cake and the Anniversary set up but during our stay we have got nothing. Although there is some disappointment, we still enjoy our stay....

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1Thank chungkk
Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear chungkk, I am truly sorry to learn of your disappointing experience and have shared your feedback with the team for our further improvement. Thank you again for sharing your comments with us and we hope to see you and your partner again in near future. Sincerely, Craig Powell General Manager

Manila, Philippines
Reviewed 4 November 2013

Good was very bad. Its my first time to eat Spaghetti Bolognese that is brown and tasted funny. The rest of the food is mostly miss than hits. I had to get a cab and have lunch in the city because I cannot enjoy my dining experience. I tried to book under a Mastercard BDO Promotion. Nobody knows about this....

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Helpful?
Thank Glenster_Holiday
Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Glenster_Holiday, thank you for highlighting your experience with regards to our partnership with Mastercard BDO. Please accept our sincere apologies for the oversight and if you could please provide us with your booking details to assist us in our further investigation on this matter. You may write to me at craig.powell@shangri-la.com. I have personally highlighted your experience with the...

Melbourne, Australia
Reviewed 3 November 2013

After a perfect week at Shangri La's Rasa Ria resort, we were curious about the sister city-based resort. We didn't have anything to worry about! Again, lovely views and fabulous service from everyone we spoke to - Rohan the breakfast entertainer extraordinaire, Mr Paul the recreation activity guide, to the restaurant staff, hair braiders, and the ladies who organised our...

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2Thank OscarMolly
Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear OscarMolly, thank you for recognizing the efforts of our dedicated team members. Rohan and Paul are among our shining stars and I will definitely share your compliments with them. We look forward to welcoming you and your family back for another memorable stay in 2015! Sincerely, Craig Powell General Manager

Miri, Sarawak, Malaysia
Reviewed 3 November 2013

First step down from the taxi, the warmest greetings from the hotel staff making you feeling rather special. Though i must say, i was quite disappointed as my check in wasn't being served any welcoming drinks while the other check in guests have. This is rather inconsistent for an international hotel despite the number of guests arriving there. Well, lets...

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Helpful?
Thank Adeline W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A paradise for the senses surrounded by natural beautyA gentle breeze caresses your face as you wake to the sound of waves lapping the beach. The balcony opens up to an inspiring vista of sparkling coral islands and swaying of palm trees. Tunku Abdul Rahman Park, bordered by crystal clear waters and lush vegetation Sophistication surrounds you in a lavishly decorated suite inspired by Borneo’s rich cultural heritage. Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu, is a perfect tropical getaway, a luxurious tranquil retreat just a short drive from the city.Yet, excitement beckons as you set out to discover all Kota Kinabalu’s delights. Making your way to Kinabalu National Park, you are thrust into a jungle paradise of natural wonders, rugged landscapes and scenic beauty. From the Rafflesia, the largest flower in the world, to the famous Orangutans in their natural habitat, it only gets more breathtaking every step of the way.The afternoon is spent exploring the picturesque town of Kota Belud. As Sabah’s largest and most popular open market, you find gems of all sorts, ranging from handmade handicrafts to mouth-watering local delights like natural honey.Back at the resort, you look forward to a sunset cruise, which departs from STAR Marina, to catch Borneo's famous sunset. Not long after, you wind down at Coco-Joe’s Bar & Grill. Lounging atop one of the beach-dining platforms, over cocktails and a delectable seafood tower, you continue to enjoy the sound of overlapping waves on the shores of Sunset Beach. A pampering session at CHI, The Spa rounds off the day. With treatments based on traditional Asian healing philosophies, you lose yourself in an enchanted and indulgent journey, all on the resort’s private spa island.For every experience here, you are surrounded by natural beauty. And it all begins at Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu ... more   less 

Additional Information about Shangri-La's Tanjung Aru Resort & Spa

Address: 20 Jalan Aru, Tanjung Aru, Kota Kinabalu 88100, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $251 - $575 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Tanjung Aru Resort & Spa 5*
Number of rooms: 495
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Shangri-La Hotels and Resorts, HotelTravel.com, Priceline, Agoda, Expedia, Asiatravel.com Holdings, Odigeo and Travelocity so you can book your Shangri-La's Tanjung Aru Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri-La`s Tanjung Aru Resort And Spa
Shangri Las Tanjung Aru Resort
Shangri Las Tanjung Aru Hotel
Shangri La Kota Kinabalu
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah
Hotel Style:
#1 On the Beach Hotel in Kota Kinabalu
#1 Romantic Hotel in Kota Kinabalu
#1 Luxury Hotel in Kota Kinabalu
#1 Spa Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#3 Family Hotel in Kota Kinabalu
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Tanjung Aru Resort & Spa staff and other travellers.
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Questions? Get answers from Shangri-La's Tanjung Aru Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on second floor!”
 of 5 bubbles jennifersS2743YX, 20 Nov 2016 | Read review
“Ask for the Sea or the Mount Kota Kinabalu view, depending on your preference.”
 of 5 bubbles thumpa28, 17 Nov 2016 | Read review
“Ask for a room on the ground floor as it will go out straight onto the gardens”
 of 5 bubbles 723LauraM, 13 Nov 2016 | Read review
“All rooms have good views as you could have a sea view or mountain view”
 of 5 bubbles chriskeeno52, 11 Nov 2016 | Read review
“Ask for a room facing the water”
 of 5 bubbles KerrieB827, 1 Nov 2016 | Read review
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