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Shangri-La's Tanjung Aru Resort & Spa

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3,464 Reviews from our TripAdvisor Community

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Showing 2,761: English reviews
Hong Kong, China
Reviewed 25 December 2013

overall the services and facilities are great especially with kids. the location is just average because it is expensive (costs RM30 one way) to travel between kk downtown and the hotel. suggests hotel to provide a shuttle bus.

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1Thank David L
Perth, Australia
Reviewed 24 December 2013 via mobile

Great for families and teens too. Initial check in was slow and communication an issue. When you arrive and can't check in, go to the Borneo Bar Lounge in the foyer instead of the rest/club room. The bar has brilliant staff, awesome food and service. The view from there is incredible. Staff need to give new guests a quick explanation...

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1Thank JodeeP
Kota Kinabalu
Reviewed 24 December 2013

Check in here for the Christmas with a family of 2 kids. You will never missed a smile from any of the staffs. Great customer service. We've even received a hand written welcome card from the resident manager. Very thoughtful and warm gesture. Greatly appreciated.

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Thank Luckystrike888
Los Angeles, California, Usa
Reviewed 23 December 2013

Hotel staff very friendly, food very nice. Children's COOL ZONE is outstanding, possible the best children's club we ever had, sunset very beautiful. This is one of the best hotel experiences I had. Staff very friendly.

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1Thank Mike W
Brisbane, Australia
Reviewed 22 December 2013

Traveling with a family of 6 is always a challenge. We spent 5 nights at this resort which was amazing. There was enough to entertain 4 kids daily for 5 days. After 4 days at the rasa ria before our stay here, we were a bit disappointed by the food. There was more variety, but the cuisine was mostly Asian

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1Thank Ausbne
Rome, Lazio, Italy
Reviewed 21 December 2013

We had the Gaia suite on the top floor and it was such an amazing, huge, spacious suite and the view from our balcony was truly unbelievable, I loved it. Too bad is not much of a beach, but they have a lot of swimming pools for everybody.

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1Thank Diana K
Hong Kong
Reviewed 19 December 2013 via mobile

We visited this resort for 4 days mid December. It is conveniently located, ~10min car ride to airport or city center. The hotel itself has everything, instead of giving you a mini-bar it has a little shop so you can buy the snacks yourself. We stayed in a standard room in the tanjung wing room 329 which overlooked the ocean,...

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1Thank Bonnie N
Hong Kong, China
Reviewed 19 December 2013

good for holiday becos of the nice swimming pool and environment. the staff are very nice. the weakness was the dinner buffet (no refilled food) and the pillow had down smell which i dont like. will stay there again

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Thank Angela W
Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Angela, thank you, we have noted your comments with regards to our buffet dinner and scent of our pillows. Thank you again for staying with us and we hope to see you again soon! Sincerely, Craig Powell General Manager

Wolverhampton, United Kingdom
Reviewed 17 December 2013

At the beginning of December we flew back to Borneo from the UK for a two week stay at the Tanjung Aru having stayed there last year for one week. We were secretly dreading it as last years holiday was stunning so this would be aweful as perfection cannot be repeated? WOW! We were collected from the airport and driven...

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1Thank David N
Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

DearDavid, thank you for choosing to stay with us again and appreciating the efforts made by our colleagues during your stay. We have taken note of your comments on the variety of our breakfast menu at the Club Lounge and will work toward improving the selection to appeal to all nationalities. Thank you again for taking time to share your...

Singapore
Reviewed 16 December 2013

Spent 4 days, the service was excellent, the ambience was fantastic and there were great variety of food. My kids thoroughly enjoyed the swimming pool and the beach. Will definitely come back here again.

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1Thank MacShake

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A paradise for the senses surrounded by natural beautyA gentle breeze caresses your face as you wake to the sound of waves lapping the beach. The balcony opens up to an inspiring vista of sparkling coral islands and swaying of palm trees. Tunku Abdul Rahman Park, bordered by crystal clear waters and lush vegetation Sophistication surrounds you in a lavishly decorated suite inspired by Borneo’s rich cultural heritage. Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu, is a perfect tropical getaway, a luxurious tranquil retreat just a short drive from the city.Yet, excitement beckons as you set out to discover all Kota Kinabalu’s delights. Making your way to Kinabalu National Park, you are thrust into a jungle paradise of natural wonders, rugged landscapes and scenic beauty. From the Rafflesia, the largest flower in the world, to the famous Orangutans in their natural habitat, it only gets more breathtaking every step of the way.The afternoon is spent exploring the picturesque town of Kota Belud. As Sabah’s largest and most popular open market, you find gems of all sorts, ranging from handmade handicrafts to mouth-watering local delights like natural honey.Back at the resort, you look forward to a sunset cruise, which departs from STAR Marina, to catch Borneo's famous sunset. Not long after, you wind down at Coco-Joe’s Bar & Grill. Lounging atop one of the beach-dining platforms, over cocktails and a delectable seafood tower, you continue to enjoy the sound of overlapping waves on the shores of Sunset Beach. A pampering session at CHI, The Spa rounds off the day. With treatments based on traditional Asian healing philosophies, you lose yourself in an enchanted and indulgent journey, all on the resort’s private spa island.For every experience here, you are surrounded by natural beauty. And it all begins at Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu ... more   less 

Additional Information about Shangri-La's Tanjung Aru Resort & Spa

Address: 20 Jalan Aru, Tanjung Aru, Kota Kinabalu 88100, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $282 - $592 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Tanjung Aru Resort & Spa 5*
Number of rooms: 495
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Asiatravel.com Holdings, Booking.com, Agoda, Travelocity and Hotels.com so you can book your Shangri-La's Tanjung Aru Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Tanjung Aru Resort And Spa
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri Las Tanjung Aru Resort
Shangri Las Tanjung Aru Hotel
Shangri La Kota Kinabalu
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah
Hotel Style:
#1 On the Beach Hotel in Kota Kinabalu
#1 Romantic Hotel in Kota Kinabalu
#2 Luxury Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#2 Spa Hotel in Kota Kinabalu
#3 Family Hotel in Kota Kinabalu
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Tanjung Aru Resort & Spa staff and other travellers.
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Questions? Get answers from Shangri-La's Tanjung Aru Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“sea view is a must”
 of 5 bubbles mystic18, 15 Jan 2017 | Read review
“Choose a room with air-conditioning in the corridor - its is very hot there.”
  • Luxurious bath room suite
  • Spacious and very comfortable bedroom
  • View from the Suite Balcony
  • View from the Suite Balcony
  • Spacious bedroom
  • The Suluge Suite
  • Separate Lounge
  • The Suluge Suite
 of 5 bubbles Leeds_Visitor, 8 Jan 2017 | Read review
“Spend a little more to book sea view rooms but be warned that there are noisy renovations until February 2017!”
 of 5 bubbles johngU5398UA, 7 Jan 2017 | Read review
“Ask before you book if you can get as of Feb 2017 a newly renovated room.”
 of 5 bubbles Ioli2014, 3 Jan 2017 | Read review
“stay in the rooms with an ocean view you will not be disappointed, club rooms would be even better if you can”
  • great room great view
  • view from club room tanjung wing
 of 5 bubbles NancyZed, 1 Jan 2017 | Read review
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