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Shangri-La's Tanjung Aru Resort & Spa

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Shangri-La's Tanjung Aru Resort & Spa
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3,501 Reviews from our TripAdvisor Community

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Showing 2,779: English reviews
Dhahran, Saudi Arabia
Reviewed 1 January 2014

We had a conference in the same hotel for 3 days .we really enjoyed the location of the hotel which is unique it is in its own far from KK. actually you can stay in the hotel for a week and be happy .it has several nice restaurants, nice cafe ,nice beautiful places to sit and see the sun set...

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Helpful?
Thank Khalid M
Penrith, Cumbria
Reviewed 31 December 2013

My wife and I went to the Tanjung Aru as part of our ruby wedding "holiday-of-a-lifetime". What a fabulous place! From the moment we walked through the main doors ( to the sound of a big gong!) we were treated like royalty. The staff are superb, nothing is a bother to them. We were offered an upgrade to a room...

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Helpful?
Thank Salky
Kuala Lumpur
Reviewed 30 December 2013

I read various reviews at Trip Advisor about Shangri-La Tanjung Aru. There were some fabulous reviews and there were also some very bad ones too. That got me worried but I after communicating with the hotel about my concerns and some specific needs we had during our stay, we decided to chance it. And it was the best decision made!...

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Helpful?
Thank BubblesAmanda
Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear BubblesAmanda, thank you so much for taking time to share your stay experience with us. I am pleased to hear that you and your family enjoyed your stay at the resort. Our resort team is dedicated to making all our guest experience a truly memorable and enjoyable stay. Thank you again for choosing to celebrate your special day with...

Singapore, Singapore
Reviewed 29 December 2013

disappointed by the room, looks old and carpet smell, partial sea view only. worst was breakfast, far away from what you expect in a shangri-la and for paying that much per night, food was awful, canteen type experience. on the positive side, the pool was nice, great for kids, garden is nice, great location for sunset watching, good location in...

Review collected in partnership with shangri-la.com
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Helpful?
Thank HLL84
Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear HLL84, thank you for your feedback. I am sorry to hear that you did not enjoy our guestroom and breakfast during your stay. Please accept our sincere apologies for failing to provide you with a complete Shangri-La experience during your stay. We value your constructive comments for our continuous improvement and look forward to your next visit. Sincerely, Craig...

Shah Alam
Reviewed 28 December 2013

Overall good stay glitched by bad and disconnected Hotel billing system. Also bad experience with loud crazy schizophrenic guest. However, situation was very well handled Hotel Staff. Overall good value for money despite paying the X'mas season premium for stay.

Review collected in partnership with shangri-la.com
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Thank Nik Aziz Y
Perth
Reviewed 28 December 2013

We were very, very fortunate to stay at this outstanding hotel in November 2013. Unfortunately our father in law needed to be ambulanced to hospital on our fourth day (the "Code Five" - not a practice run!). The staff were absolutely amazing and we have written a detailed letter to Shangrila hotel management praising so many staff for their support...

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Helpful?
Thank LAS59
Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

DearLAS59, thank you for sharing your experience with us on Trip Advisor and recognizing the efforts made by our colleagues. We hope all is well at home and look forward to welcoming you again in the near future. Sincerely, Craig Powell General Manager

Beijing, China
Reviewed 27 December 2013

High quality resort in a great location for relaxation and ocean sports. Staff was really friendly and efficient. Rooms were well maintained and in great shape. Every room had its own balcony that you could relax on. Depending on room, some had great views of the sunset or sunrise. Hotel restaurants are decent, particularly Cafe Tatu (buffet style) or Coco's...

Review collected in partnership with shangri-la.com
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Thank Ken W
Bandar Seri Begawan, Brunei Darussalam
Reviewed 26 December 2013

Staying for the second time in this hotel recently. How can i forget this place. Its so peaceful with a view to remember forever. very nice for those who is on honeymoon. I even felt it eventhough been married for 20 years. From the moment we stepped in the hotel lobby it was so relaxing and welcoming. I booked for...

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2Thank MRSZZ_10
Wolverhampton
Reviewed 26 December 2013

We were lucky enough to stay here last December and that stay was pretty awesome,so we didnt think that this visit could top that.......wrong!.It was fabulous....... We were met at the airport which we werent expecting.We were met on the steps of the hotel by 2 lovely ladies,one was Grace Zhang and i am sorry i cannot recall the other...

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1Thank HelenN1966
Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear HelenN1966, many thanks for sharing your feedback and stunning pictures with us on Trip Advisor. I’m veryhappy to hear that you and your partner liked our special arrangement and enjoyed your stay overall. Thank you again for your compliments on our colleagues and we look forward to welcoming you back for another memorable stay in near future! Sincerely, Craig...

Hong Kong, China
Reviewed 25 December 2013

overall the services and facilities are great especially with kids. the location is just average because it is expensive (costs RM30 one way) to travel between kk downtown and the hotel. suggests hotel to provide a shuttle bus.

Review collected in partnership with shangri-la.com
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1Thank David L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A paradise for the senses surrounded by natural beautyA gentle breeze caresses your face as you wake to the sound of waves lapping the beach. The balcony opens up to an inspiring vista of sparkling coral islands and swaying of palm trees. Tunku Abdul Rahman Park, bordered by crystal clear waters and lush vegetation Sophistication surrounds you in a lavishly decorated suite inspired by Borneo’s rich cultural heritage. Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu, is a perfect tropical getaway, a luxurious tranquil retreat just a short drive from the city.Yet, excitement beckons as you set out to discover all Kota Kinabalu’s delights. Making your way to Kinabalu National Park, you are thrust into a jungle paradise of natural wonders, rugged landscapes and scenic beauty. From the Rafflesia, the largest flower in the world, to the famous Orangutans in their natural habitat, it only gets more breathtaking every step of the way.The afternoon is spent exploring the picturesque town of Kota Belud. As Sabah’s largest and most popular open market, you find gems of all sorts, ranging from handmade handicrafts to mouth-watering local delights like natural honey.Back at the resort, you look forward to a sunset cruise, which departs from STAR Marina, to catch Borneo's famous sunset. Not long after, you wind down at Coco-Joe’s Bar & Grill. Lounging atop one of the beach-dining platforms, over cocktails and a delectable seafood tower, you continue to enjoy the sound of overlapping waves on the shores of Sunset Beach. A pampering session at CHI, The Spa rounds off the day. With treatments based on traditional Asian healing philosophies, you lose yourself in an enchanted and indulgent journey, all on the resort’s private spa island.For every experience here, you are surrounded by natural beauty. And it all begins at Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu ... more   less 

Additional Information about Shangri-La's Tanjung Aru Resort & Spa

Address: 20 Jalan Aru, Tanjung Aru, Kota Kinabalu 88100, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $298 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Tanjung Aru Resort & Spa 5*
Number of rooms: 495
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Asiatravel.com Holdings, Travelocity, Shangri-La Hotels and Resorts and Agoda so you can book your Shangri-La's Tanjung Aru Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri-La`s Tanjung Aru Resort And Spa
Shangri Las Tanjung Aru Resort
Shangri Las Tanjung Aru Hotel
Shangri La Kota Kinabalu
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah
Hotel Style:
#1 Romantic Hotel in Kota Kinabalu
#1 Spa Hotel in Kota Kinabalu
#1 On the Beach Hotel in Kota Kinabalu
#1 Luxury Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#3 Family Hotel in Kota Kinabalu
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Tanjung Aru Resort & Spa staff and other travellers.
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Questions? Get answers from Shangri-La's Tanjung Aru Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms have water views, but mountain view rooms are still good. Try to get floor 5 and above”
 of 5 bubbles NorthernNov, 16 Feb 2017 | Read review
“beach resort less than 20 mins away from the airport”
 of 5 bubbles DSISJ, 13 Feb 2017 | Read review
“Ask if there are any offers on upgrades”
 of 5 bubbles BlackpoolNicki, 13 Feb 2017 | Read review
“Demand a room in the renovated Tanjung Wing. This wing has great sunset views vs the view of parking lots from the other wing.”
 of 5 bubbles MotherofYoung3, 5 Feb 2017 | Read review
“Currently a lot of renovations near to the pool - avoid these rooms”
 of 5 bubbles gemandmatt, 31 Jan 2017 | Read review
5 of 5