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    The Palace Hotel Kota Kinabalu

    No 1 Jalan Tangki, Kota Kinabalu 88100, Malaysia
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    Lowest prices for your stay
    29/10/2017 30/10/2017
    Savings alert: 20% below average rate

    The price you found is 20% lower than this hotel's average rate of US$45/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$42
    US$36
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    US$42
    US$36
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    US$37
    Traveller (183)
    Room & Suite (52)
    Dining (28)
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    Overview
    • Excellent19%
    • Very good41%
    • Average28%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “main downtown” (3 reviews)
    “green hotel” (2 reviews)
    “food waste” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (243)
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    1 - 5 of 191 reviews

    Reviewed 1 week ago

    At only 7 miles from the airport, the hotel is convenient for a airport layover. I found the staff to be very friendly and helpful, the room was clean and the restaurant breakfast buffet very comprehensive. Important to mention as well are the numerous awards...More

    Thank Worldsvet
    Reviewed 2 weeks ago via mobile

    I spent 4 nights on my way out of Borneo. The basement rooms without window v oppressive so I had to upgrade at an extra 15 pounds per night but worth it for the light. Food in the restaurant pretty good, staff friendly and the...More

    Thank rosiemrh
    Reviewed 2 weeks ago

    Bad rooms, bad food...Rooms were stinking, curtains were dirty... staff is ok and friendly but stay is not comfortable at all. If you going for a long duration or short please choose some other option.

    Thank nitinmukheja
    Reviewed 18 August 2017

    Think we got a room here because of a change in flights by Malasia Airlines. We were given a 'Superior' room - which we couldn't see what was superior about it. The room itself was clean but quite shabby and there was only one electrical...More

    Thank usinc
    Reviewed 30 July 2017

    It deserves a better rating than it has. Ok, so the room is'nt as cosy as a hotel room can be but there is a bunch of other places that are far worse than this one with a better rating...the pool is big and is...More

    Thank Jessica N
    Hotel Shangri-La Kota Kinabalu
    467 reviews
    #15 of 92 hotels in Kota Kinabalu
     
    Cititel Express Kota Kinabalu
    537 reviews
    #19 of 92 hotels in Kota Kinabalu
     
    Le Meridien Kota Kinabalu
    2,148 reviews
    #2 of 92 hotels in Kota Kinabalu
     
    Sabah Oriental Hotel
    305 reviews
    #40 of 92 hotels in Kota Kinabalu
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Room Service
    • Restaurant
    • Pool
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Business Centre with Internet Access
    • Concierge
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Spa
    Details
    • Price range
    • US$41 - US$65 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Spa Hotel in Kota Kinabalu
    • #13 Luxury Hotel in Kota Kinabalu
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 151
    • Reservation Options
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    • Location
    • Malaysia >
    • Sabah >
    • West Coast Division >
    • Kota Kinabalu District >
    • Kota Kinabalu
    • Also Known As
    • Palace Hotel Kota Kinabalu ,
    • The Palace Hotel Kota Kinabalu Sabah
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    Traveller (183)
    Room & Suite (52)
    Dining (28)
    Pool & Beach (9)
    Hotel & Grounds (82)
    Bathroom (13)
    Family and Play Areas (3)
    Nearby
    Hotel Shangri-La Kota Kinabalu
    467 reviews
    .40 km away
     
    Sabah Oriental Hotel
    305 reviews
    .64 km away
     
    Cititel Express Kota Kinabalu
    537 reviews
    .45 km away
     
    Le Meridien Kota Kinabalu
    2,148 reviews
    .97 km away
     
    Nearby Restaurants
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    .59 km away
    D' Place Kinabalu
    47 reviews
    .46 km away
    Nearby Attractions
    Borneo Trading Post
    29 reviews
    .96 km away
    Oceanus Waterfront Mall
    85 reviews
    .93 km away
    Amazing Borneo Tours
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    .51 km away
    Land Below The Wind
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    Ask a question
    Questions & Answers
    29 September 2017|
    Answer
    Response from Jadamros | Reviewed this property |
    No wild orangutans around Kota Kinabalu. You need to go east to Sandakan or beyond.
    1
    Vote
    PalaceHotelKK
    Patrik Martinsson Via -> Tripadvisor Web Portal Thank you for your comments pertaining to your recent stay with us. The experience and comments you described has caused us deep concern. We would like to offer our sincere apologies for any frustrations that may have caused. The comments and suggestions have been carefully noted by our team and these have certainly raised concern that needs to be addressed and will inspire us to strive harder in servicing our hotel guests. However, allow us to share with you on our findings. The standard room assigned for your stay from September 14 to 17, 2015 was Room 014 (Wing B) and yes, all our standard rooms are located at the basement. The dry spell and the weather lately have contributed to the indoor environment where we felt the air-conditioning could not even conquer the heat and are seemingly stuffy! To add the situation worsen, unfortunately, upon the day of your arrival, 01 of the compressor of air-conditioning unit at the walkway broke down on Sunday, September 13, 2015 evening. As this job requirement is catered by a appointed contractor who is waiting for a new parts to arrive, we totally agree that the walkway is stuffy especially when the corridor doors are closed at all times. With our Duty Manager’s assistance, Addyzan immediately attended to your comment and you were moved to Room 001 (Wing A) upon your agreeable to the room inspection prior to moving. Addyzan apologized for not having the opportunity to inform you pertaining to the compressor’s shortfall. However, the compressor was changed on Monday evening itself and the air-conditioning is now up and operating smoothly. Patrik, kindly rest assured that the comments received have been of value to us in order to provide the best possible standards to our guests at all times. We sincerely regret that you did not convey your disappointments immediately to our Reception Desk should the change of room only is not ethical as our aim and intent is to ensure our team is totally customer-focused and all guest concerns and disappointments are handled quickly and efficiently. We hope the above is in order and if we can be of any assistance, please do not hesitate to contact us know. Thank you. THE MANAGEMENT
    25 September 2015|
    Answer
    Response from Shanmugam K | Reviewed this property |
    Hi , I think during my visit to KK and stay in the Palace hotel, there are not much issue. Basically i can feel the new refurbishment and people are also very nice. I mean the staff there. Good stay for the price paid. Cheers
    0
    Votes
    Room Tips
    "ask for the club room. it is really nice."
    Read review
    "Room facing the hill would be great"
    Read review
    "Avoid rooms that have multiple aircon units on each wall next to the window."
    Read review
    "The rooms with windows have good view of city and surrounding trees/plants"
    Read review
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