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    The Palace Hotel Kota Kinabalu

    No 1 Jalan Tangki, Kota Kinabalu 88100, Malaysia
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    29/01/2018 30/01/2018
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    US$41
    US$38
    SAVE US$3
    US$41
    US$39
    Traveller (185)
    Room & Suite (52)
    Dining (28)
    Overview
    • Excellent20%
    • Very good39%
    • Average29%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “main downtown” (3 reviews)
    “green hotel” (2 reviews)
    “food waste” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Rooms
    29 Jan30 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (248)
    There are newer reviews for The Palace Hotel Kota Kinabalu
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    11 - 15 of 195 reviews

    Reviewed 14 July 2017 via mobile

    Pros: 1. clean and spacious rooms 2. non smoking hotel (although you will still see some irresponsible guests puffing within the hotel complex 3. free and ample parking space 4. quiet rooms, away from bustling city with ample of greenery around 5. good buffet breakfast...More

    Thank Nc H
    Reviewed 12 July 2017

    This is my second stay at the palace hotel. and just like my precious stay i find it to be really good with all its green initiative still in place. I stayed in room 501 and to my pleasant surprise the 5th floor was actually...More

    Thank caroldaim
    Reviewed 10 July 2017

    The Palace Hotel is one of the older hotels in Kota Kinabalu. Located slightly away from the city centre, it is located near the Karamunsing area along a road leading up a hill. As a result it is next to rainforest, which is unique for...More

    Thank Jadamros
    Reviewed 9 July 2017

    Rooms were clean and quiet, wifi while not great in Malaysia at this time is terrible in this hotel in particular. Overall, the place feels dated and approaching a state of disrepair. The bar is dingy and dark, service not unfriendly but not friendly either....More

    Thank Chris A
    Reviewed 3 July 2017

    Advantages: very nice hotel located close to both jungle and the city. Very friendlu staff, good meals, spa, ecological accent and nice garden. Disadvantages: far from city centre, sometimes problems with internet.

    Thank Alexander S
    About
    Amenities
    • Top amenities
    • Free Parking
    • Room Service
    • Restaurant
    • Pool
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Breakfast included
    • Concierge
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Spa
    Details
    • Price range
    • US$42 - US$62 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Spa Hotel in Kota Kinabalu
    • #13 Luxury Hotel in Kota Kinabalu
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 151
    • Reservation Options
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    • Location
    • Malaysia >
    • Sabah >
    • West Coast Division >
    • Kota Kinabalu District >
    • Kota Kinabalu
    • Also Known As
    • Palace Hotel Kota Kinabalu ,
    • The Palace Hotel Kota Kinabalu Sabah
    Add Photo Photos
    Traveller (185)
    Room & Suite (52)
    Dining (28)
    Pool & Beach (9)
    Hotel & Grounds (84)
    Bathroom (13)
    Family and Play Areas (3)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    29 September 2017|
    Answer
    Response from Jadamros | Reviewed this property |
    No wild orangutans around Kota Kinabalu. You need to go east to Sandakan or beyond.
    1
    Vote
    PalaceHotelKK
    Patrik Martinsson Via -> Tripadvisor Web Portal Thank you for your comments pertaining to your recent stay with us. The experience and comments you described has caused us deep concern. We would like to offer our sincere apologies for any frustrations that may have caused. The comments and suggestions have been carefully noted by our team and these have certainly raised concern that needs to be addressed and will inspire us to strive harder in servicing our hotel guests. However, allow us to share with you on our findings. The standard room assigned for your stay from September 14 to 17, 2015 was Room 014 (Wing B) and yes, all our standard rooms are located at the basement. The dry spell and the weather lately have contributed to the indoor environment where we felt the air-conditioning could not even conquer the heat and are seemingly stuffy! To add the situation worsen, unfortunately, upon the day of your arrival, 01 of the compressor of air-conditioning unit at the walkway broke down on Sunday, September 13, 2015 evening. As this job requirement is catered by a appointed contractor who is waiting for a new parts to arrive, we totally agree that the walkway is stuffy especially when the corridor doors are closed at all times. With our Duty Manager’s assistance, Addyzan immediately attended to your comment and you were moved to Room 001 (Wing A) upon your agreeable to the room inspection prior to moving. Addyzan apologized for not having the opportunity to inform you pertaining to the compressor’s shortfall. However, the compressor was changed on Monday evening itself and the air-conditioning is now up and operating smoothly. Patrik, kindly rest assured that the comments received have been of value to us in order to provide the best possible standards to our guests at all times. We sincerely regret that you did not convey your disappointments immediately to our Reception Desk should the change of room only is not ethical as our aim and intent is to ensure our team is totally customer-focused and all guest concerns and disappointments are handled quickly and efficiently. We hope the above is in order and if we can be of any assistance, please do not hesitate to contact us know. Thank you. THE MANAGEMENT
    25 September 2015|
    Answer
    Response from Shanmugam K | Reviewed this property |
    Hi , I think during my visit to KK and stay in the Palace hotel, there are not much issue. Basically i can feel the new refurbishment and people are also very nice. I mean the staff there. Good stay for the price paid. Cheers
    0
    Votes
    Room Tips
    "Get a suite and you will be in heaven on earth"
    Read review
    "Find another hotel"
    Read review
    "ask for the club room. it is really nice."
    Read review
    "Room facing the hill would be great"
    Read review
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