We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Promenade Hotel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Promenade Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

546 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 459: English reviews
Start your review of Promenade Hotel
 Click to rate
Japan
Reviewed 2 days ago NEWvia mobile

22 Feb, 2017. 夜ホテルのドアマン?にタクシーを求めたところ「私が運転するよ」と白い車を持って来て10分先の近場なのに相場30リンギットのところを50リンギット払えと言い出し無理やり払わされた。 I asked them to call taxi but door guy bring his car and he drove. I went very near from hotel but he ask me to pay 50ringgit.(Average is 20〜30ringgit.) He abviously trick me but there's nothing I can do.

 Report
Helpful?
Thank Jaytripadviser
Reviewed 4 days ago NEWvia mobile

We spent two nights in KK and picked the Promenade Hotel due to its location and sea view rooms. We arrived at the hotel (4pm) and there were long delays with check in, which is frustrating after a lengthy journey. Once we finally got to the front of the check in queue we were told that the room we had...

 Report
Helpful?
Thank Dogwhisperer1979
Kuala Lumpur, Malaysia
Reviewed 5 days ago NEW

Suitable fr family vacation. Complete with washing machine, kitchen equipment. Walking distance to the Filipine market, shopping mall, KK wet market, KK waterfront and KK nite market. Convenience for long stay.....

 Report
Helpful?
Thank Aliceothman
Reviewed 6 days ago NEWvia mobile

Both myself and my wife are vegan so we don't eat meat, eggs, and diary. In our breakfast this morning the manager Hillary was very accommodating to make a big plate of fried vegetarian bee hoon and we love it! As a side note there are lots of variety for non vegan in the breakfast area. Go check this out!

 Report
Helpful?
Thank aaronsuccess
Kuching
Reviewed 1 week ago via mobile

Just checked in one night trip today , I booked online king size bed but end up double bed . Upon checked in to the room I found the door is unable to lock , I went down to reception at 530pm and informed them to repair the door lock . When I'm back at 1130pm , the door lock...

 Report
Helpful?
Thank Jean W
Reviewed 2 weeks ago via mobile

Went there to attend my friend's wedding, held at the hotel. Checked in late but informed hotel of my late arrival. Check in was a breeze, room was better than expected. Bathroom was clean and tidy. Breakfast was normal local fare, but with a seaview. Wedding reception was professional carreid out and the food was satisfactory. Would be staying there...

 Report
Helpful?
Thank mohd kamil a
24-7feedback, Group Director of Sales & Marketing at Promenade Hotel, responded to this review

Dear mohd. kamil a, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Glad to know that the wedding reception you attended in the hotel was professionally carried out. We appreciate your compliments on our renovated room, which is complete with contemporary design, complimentary Wi-Fi connectivity and upgraded room amenities accompanied by the breathtaking sea view. Once again, thank...

Alberta, Canada
Reviewed 2 weeks ago

If you pay a little extra, you can snag a room on one of the premium floors. We were on the 10th, just below the special dining room and business centre, both of which we used a great deal. The food and service at the former, and the availability of a couple of computers and a colour printer at the...

 Report
Helpful?
1Thank Professional-Pilgrim
Perth, Australia
Reviewed 19 January 2017

Everything was smooth and easy. Friendly services at the reception. Ample of parkings for customers and food was great too! The hotel was renovated recently so it was all good and clean. According to local foodies, the hotel's restaurant is one of the top among others.

 Report
Helpful?
Thank KhinChong
24-7feedback, Group Director of Sales & Marketing at Promenade Hotel, responded to this review

Dear KhinChong, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Glad to know that you had a smooth and easy vacation here. We appreciate your compliments on our newly renovated room, which is complete with contemporary design, complimentary Wi-Fi connectivity and upgraded room amenities accompanied by the breathtaking sea view. Thank you for your compliments on our team...

Washington DC, District of Columbia
Reviewed 18 January 2017

The hotel is in a good location, accessible to the waterfront, shopping, night markets, the city mosque, and temples, etc. Also close to the airport. We had two rooms, both had all the right necessities. Great breakfast variety, with a mix of Asian and western foods. My general concerns were the cleanliness of the rooms and helpfulness of the staff....

 Report
Helpful?
Thank cli049
24-7feedback, Group Director of Sales & Marketing at Promenade Hotel, responded to this review

Dear Chrissy L, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We are glad to know that you find our room rates competitively priced and have enjoyed our breakfast spread. Yes, we couldn’t agree with you more that our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping and entertainment...

Bangkok, Thailand
Reviewed 14 January 2017

Looking a bit old and on need of updating. The breakfast on the executive floor is very average. The breakfast in the main restaurant area has a better selection. The terrace on the executive floor is nice if you can get a table. Mini Bar extremely limited. Good location easy walk into town for local restaurants and waterfront.

 Report
Helpful?
Thank brendanfms
24-7feedback, Group Director of Sales & Marketing at Promenade Hotel, responded to this review

Dear brendanfms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Would appreciate if you could elaborate on what’s “…a bit old and …need …updating” because all our rooms and suites plus the Promenade Club Floor Lounge are fully renovated based on contemporary design complete with modern touch switches and upgraded room amenities. We do appreciate your constructive feedbacks...

334 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (299)
Viewed
Hotel & Grounds (31)
Viewed
Room/Suite (102)
Viewed
Bathroom (38)
Viewed
View from Room (22)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (6)
Viewed
Dining (18)
Viewed
Other (81)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (35)
Viewed
Room/Suite (34)
Viewed
Dining (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kota Kinabalu hotels
0.6 km away
Le Meridien Kota Kinabalu
Le Meridien Kota Kinabalu
#5 of 91 in Kota Kinabalu
1,953 reviews
1.3 km away
Hyatt Regency Kinabalu
Hyatt Regency Kinabalu
#4 of 91 in Kota Kinabalu
1,270 reviews
1.3 km away
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
Show Prices
Show Prices
Show Prices
1.7 km away
Hotel Eden54
Hotel Eden54
#2 of 91 in Kota Kinabalu
1,134 reviews
0.4 km away
The Klagan Hotel
The Klagan Hotel
#11 of 91 in Kota Kinabalu
297 reviews
1.1 km away
Horizon Hotel
Horizon Hotel
#6 of 91 in Kota Kinabalu
770 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Promenade Hotel

Address: Promenade Hotel No. 4 Lorong Api-Api 3 | Api-Api Centre, Kota Kinabalu 88000, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $72 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Promenade Hotel 4*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Asiatravel.com Holdings, Agoda and Priceline so you can book your Promenade Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Hotel Style:
#8 Luxury Hotel in Kota Kinabalu
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Promenade Hotel staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from Promenade Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a room on the Premium floors.”
 of 5 bubbles Professional-Pilgrim, 5 Feb 2017 | Read review
“Good views on 11th and 12th floor, but avoid the rooms on the short corners where you'll have limited sea views.”
  • Taken from the terrace on 11th floor, in the lounge.
 of 5 bubbles yanzhang85, 8 Jan 2017 | Read review
“Sensor touch buttons were a pain. Difficult to get lights on at first try. Overall room lighting was also dark..”
 of 5 bubbles rawnag, 13 Dec 2016 | Read review
“Get one that faces the sea.”
 of 5 bubbles BrendanW218, 23 Nov 2016 | Read review
“Choose rooms on high floors. The sea view can be stunning.”
 of 5 bubbles alimP9321SC, 10 Nov 2016 | Read review
5 of 5