We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
View Map
{"containerClass":null,"scriptFlags":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

2,278 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,761: English reviews
BSB
Reviewed yesterday NEW

As I have previously statyed at the Pacific Sutera, I had high expecations of their other hotel, The Magellan Sutera, where I was told that it was the more "upgraded" version. I was VERY disappointed to learn that although the room had a great view of the pool, it was VERY dusty & I immediately developed an allergy. Even after...

 Report
Helpful?
Thank Juliet75233
Reviewed yesterday NEW

Recently we visited this hotel and we enjoyed the wonderful views.The best way to describe it is through photographs as they "speak more than a thousand words' It is a good place to relax with the family. It has a very large seafront with a very nice view and you will enjoy walking around it. If you do not like...

 Report
Helpful?
1Thank David G
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear David G, Thank you for choosing Sutera Harbour Resort as your preferred accommodation in Kota Kinabalu. Your review is very much appreciated and we are glad you had an enjoyable experience during your stay with us. Looking forward to welcome you back on your next trip to Kota Kinabalu! Ps : Stay updated on the resort's latest happenings and...

sydney
Reviewed yesterday NEW

The staff at this hotel are a wonderful asset-check in/reception/concierge and wait staff. The customer service is excellent....and it would be remiss of me not to mention what an excellent job the "garden" team do....the hedges are trimmed neatly...gardens cleared of any debris.....it does not go unnoticed. The food is awesome, though I do enjoy eating at Café Boleh and...

 Report
Helpful?
1Thank happyhourSydney
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear happyhourSydney, Thank you for posting a review on our TripAdvisor page. We are delighted that your stay here with us was a relaxing one! Our associates work hard to ensure that the service they provide to each of our valued guests is warm and personalised, so your compliments is certainly an affirmation for them - they are so happy!...

Kuala Lumpur, Malaysia
Reviewed 2 days ago NEW

I stayed for 6 nights (work & later holidays) and had a very pleasant stay. The sea view room with balcony is worth the extra, with us being able to watch the amazing sunset daily and views of the harbour and garden below. Rooms can do with an upgrade as everything looks a bit worn but were comfortable. Amenities are...

 Report
Helpful?
1Thank kamalesaru
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear kamalesaru, Thank you for posting a review on our TripAdvisor page. We are delighted that you had a relaxing getaway during your business and holiday trip at Sutera Harbour Resort! Our associates work hard to ensure that the service they provide to each of our valued guests is warm and personalised, so your compliments is certainly an affirmation for...

Reviewed 4 days ago NEW

We booked for 8 nights and had a wonderful stay. The resort facilities and room were great. Overall great service, relaxing stay and will be back again. The only negative was the lifts. These were being replaced and we had to share the service lift which at times was a bit slow.

 Report
Helpful?
1Thank John E
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Thank you for taking the time to post a review on our TripAdvisor page. Your review is very much appreciated and we are glad you a very good and memorable stay experience with us. We noted your comment on the guest lifts were unavailable. We are in the midst of installing new lifts within the resort that is being carried...

Manaus, AM
Reviewed 5 days ago NEWvia mobile

Great hotel! An amazing experience!! I attend to a congress there and had the chance to enjoy a little bit the outstanding services and attractions. Great room, perfect services, amazing pool, perfect view!! Recommended indeed!!

 Report
Helpful?
1Thank VSalviati
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear VSalviati, Thank you for taking the time to post a review on our TripAdvisor page. Your review is very much appreciated and we are glad you a very good and memorable stay experience with us. Looking forward to welcome you back again on your next trip to Kota Kinabalu! Ps : Stay updated on the resort's latest happenings and...

Joondalup
Reviewed 5 days ago NEWvia mobile

My wife and I stayed at the Magellan for a week on a short holiday visit. We arrived on a Sunday evening and were collected and transferred from the airport by the hotel, no issues there. Check in was easy, all staff throughout our stay were very friendly and polite and willing to help with any requests. Our room (7346)...

 Report
Helpful?
1Thank Mike G
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear Mike G, Thank you for taking the time to review our property, The Magellan Sutera Resort. We appreciate your positive comment in regards to the airport transfer, check in process, service, bars and restaurant, resort facilities, amenities and location. We truly value the opinions of our guests and do realise that sometimes we may not entirely live up to...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

I think is abit pricey for staying in sutera harbour resort, but its worth once in awhile if you want to feel a little difference from the usual hotel stay. The breakfast buffet was nice too, many choices to eat. And evening time you can go for a walk for nice seaside view. i've been 3 nights in Sutera Harbour...

 Report
Helpful?
Thank CheeWai54
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear CheeWai54, Thank you for posting a review on our TripAdvisor page. We are delighted that you found Sutera Harbour Resort to be a good resort for relaxation during your team-building getaway! Glad that you enjoyed the breakfast buffet and evening stroll along our marina boardwalk that overlooks the South China Sea and its tropical islands nearby. We noted that...

Brunei-Muara District, Brunei Darussalam
Reviewed 1 week ago

Although its abit pricey for one night stay, but its worth once in awhile if you want to feel a little difference from the usual hotel stay. The breakfast buffet was nice too, many choices to eat. And evening time you can go for a walk for nice seaside view.

 Report
Helpful?
Thank luckylsh
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear luckylsh, Thank you for posting a review on our TripAdvisor page. We are delighted that you found Sutera Harbour Resort to be a good place for relaxation! Glad that you enjoyed the breakfast buffet and evening stroll along our marina boardwalk that overlooks the South China Sea and its tropical islands nearby. We noted that you found our room...

Reviewed 1 week ago

I've been 3nights in Sutera Harbour Resort All of staff gave us kindness and happiness. Actually, they provided my request, i requested that i wanna get a room face to rhe ocean view and double bed Five swmming fools was fantastic, i spent almost time at there Thank you guys for giving great memories:)

 Report
Helpful?
Thank Soojeong Y
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear Soojeong Y, Thank you for posting a review on our TripAdvisor page. We are delighted that your stay here with us was an awesome trip in your life! Our associates work hard to ensure that the service they provide to each of our valued guests is warm and personalised, so your compliments is certainly an affirmation for them -...

2,229 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2128)
Viewed
View from Room (166)
Viewed
Pool/Beach Area (327)
Viewed
Room/Suite (248)
Viewed
Hotel & Grounds (382)
Viewed
Family/Play Areas (10)
Viewed
Dining (104)
Viewed
Business Centre/Function Rooms (7)
Viewed
Bathroom (72)
Viewed
Other (812)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (101)
Viewed
Hotel & Grounds (62)
Viewed
View from Room (4)
Viewed
Dining (15)
Viewed
Room/Suite (4)
Viewed
Pool/Beach Area (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Kota Kinabalu
1.9 km away
Le Meridien Kota Kinabalu
Le Meridien Kota Kinabalu
#5 of 89 in Kota Kinabalu
1,906 reviews
17.0 km away
Nexus Resort & Spa Karambunai
Nexus Resort & Spa Karambunai
#13 of 89 in Kota Kinabalu
1,198 reviews
2.6 km away
Hyatt Regency Kinabalu
Hyatt Regency Kinabalu
#4 of 89 in Kota Kinabalu
1,202 reviews
Show Prices
Show Prices
Show Prices
23.0 km away
Shangri-La’s Rasa Ria Resort & Spa
3.0 km away
Hotel Eden54
Hotel Eden54
#2 of 89 in Kota Kinabalu
1,101 reviews
2.8 km away
Hotel Sixty3
Hotel Sixty3
#1 of 89 in Kota Kinabalu
554 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sutera Harbour Resort is Malaysia’s foremost premier integrated property. The Resort encompasses the luxurious accommodation of The Pacific Sutera and The Magellan Sutera hotels, a 27-hole championship golf course, Sutera Harbour Marina & Country Club, two Mandara Spas and a host of dining and recreational facilities. Sutera Harbour Resort is also affiliated with 5 other eco-destinations in Sabah managed through Sutera Sanctuary Lodges including Kinabalu Park, Mesilau Nature Resort, Laban Rata, Poring Hot Spring & Nature Reserve and Manukan Island Resort. The Resort also offers a luxury charter division, North Borneo Yachting and steam locomotive through North Borneo Railway. ... more   less 

Additional Information about Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

Address: 1 Sutera Harbour Blvd, Kota Kinabalu 88100, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $153 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) 5*
Number of rooms: 956
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Asiatravel.com Holdings, Agoda, HotelTravel.com, Cancelon, Travelocity, Odigeo and Priceline so you can book your Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sutera Harbour Resort (The Pacific Sutera And The Magellan Sutera)
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) Hotel
Sutera Harbour Hotel
Sutera Harbour Kota Kinabalu
Magellan Sutera
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) Kota Kinabalu, Sabah
Hotel Style:
#2 On the Beach Hotel in Kota Kinabalu
#3 Business Hotel in Kota Kinabalu
#3 Spa Hotel in Kota Kinabalu
#4 Luxury Hotel in Kota Kinabalu
#5 Family Hotel in Kota Kinabalu
#6 Romantic Hotel in Kota Kinabalu
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) staff and other travellers.
35 questions
Ask a question

See all questions (35)

Questions? Get answers from Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you get in early to fully check the room before agreeing to stay in it”
 of 5 bubbles Juliet75233, 8 Dec 2016 | Read review
“all the rooms are well located...though I prefer the Magellan wing...closer to the country club”
 of 5 bubbles happyhourSydney, 8 Dec 2016 | Read review
“Sea view centre room with balcony provides the best views”
 of 5 bubbles kamalesaru, 7 Dec 2016 | Read review
“We had a garden view room which was quiet and had a nice outlook. Expect some rooms facing the pool could get a bit noisy at times.”
 of 5 bubbles johneO6202OP, 5 Dec 2016 | Read review
“Must request a sea view room...morning and sunset really beautiful”
 of 5 bubbles CheeWai54, 1 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay