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03/09/2017 04/09/2017
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    Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

    1 Sutera Harbour Blvd, Kota Kinabalu 88100, Malaysia
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    Best prices for your stay
    03/09/2017 04/09/2017
    US$221
    US$130
    SAVE US$91
    US$221
    US$178
    Traveller (2606)
    Room & Suite (475)
    Pool & Beach (389)
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    Overview
    • Excellent44%
    • Very good38%
    • Average11%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “al fresco” (107 reviews)
    “country club” (74 reviews)
    “cafe boleh” (50 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Shangri-La's Tanjung Aru Resort & Spa
    3,726 reviews
    #4 of 92 hotels in Kota Kinabalu
     
    Le Meridien Kota Kinabalu
    2,096 reviews
    #3 of 92 hotels in Kota Kinabalu
     
    Sabah Oriental Hotel
    302 reviews
    #39 of 92 hotels in Kota Kinabalu
     
    Sky Hotel
    111 reviews
    #25 of 92 hotels in Kota Kinabalu
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,724)
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    There are newer reviews for Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
    See the most recent reviews

    21 - 25 of 2,110 reviews

    Reviewed 4 weeks ago

    There are nice restaurants(five sails, ferdinands, alfresco) and spa. The sunset was beautiful. Although it was an old resort, the room condition was not very good, but it was not a problem during my stay at the resort.More

    Thank blingstar_H
    Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 4 weeks ago

    Dear blingstar_H, Thank you for choosing Sutera Harbour Resort as your preferred accommodation in Kota Kinabalu. We take pride in our service and what we do to ensure our guests leave the resort as happy and contented guests. Your review is very much appreciated and...More

    Reviewed 4 weeks ago

    Full of Chinese and Asian package groups. Actually all sites in Kota Kinabalu is full of Chinese and Asian package groups. If you are Australian, go to Fiji instead. Definitely NOT for honeymoon. Hotel room wifi was good enough but keep dropping off. Room key...More

    Thank hojumoney
    Reviewed 4 weeks ago via mobile

    The Hotel was immaculate. The grounds were well kept. Scenery was beautiful. Neat and tidy rooms. The only 3 things that let it down was the food, drink and one trainee waiter that clearly did not understand me due to lack of English, however he...More

    Thank Reg G
    Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 4 weeks ago

    Dear Reg G, Thank you for this valuable feedback. We apologise for the experience that did not meet your expectation. Please be assured that this incident is not reflective of the usual service standards that we pride ourselves on. We are dedicated to customer care...More

    Reviewed 5 weeks ago

    I'm afraid of whether it will be worthwhile. I got the room connecting to next room with other people I never know and having "twin bed" although I just got to Kota Kinabalu for my honeymoon even there was no indications about it when I...More

    Thank playkhg14
    Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 4 weeks ago

    Dear playkhg14, Thank you for this valuable feedback. We apologise for the experience that did not meet your expectation. Please be assured that this incident is not reflective of the usual service standards that we pride ourselves on. We are dedicated to customer care and...More

    Reviewed 5 weeks ago

    Unfortunately, there's more negatives than positives for the Pacific Sutera Hotel. NEGATIVES The hotel is quite old and run-down. Our room aircon didn't work very well, so sleep was not as comfortable as we would have liked. Guests smoke in the corridors and in the...More

    Thank PassionClub
    Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 5 weeks ago

    Dear PassionClub, Thank you for this valuable feedback. We apologize for the experience that did not meet your expectation. Please be assured that this incident is not reflective of the usual service standards that we pride ourselves on. We are dedicated to customer care and...More

    Shangri-La's Tanjung Aru Resort & Spa
    3,726 reviews
    #4 of 92 hotels in Kota Kinabalu
     
    Le Meridien Kota Kinabalu
    2,096 reviews
    #3 of 92 hotels in Kota Kinabalu
     
    Sabah Oriental Hotel
    302 reviews
    #39 of 92 hotels in Kota Kinabalu
     
    Sky Hotel
    111 reviews
    #25 of 92 hotels in Kota Kinabalu
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Golf Course
    • Tennis Court
    Details
    • Price range
    • US$89 - US$346 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 On the Beach Hotel in Kota Kinabalu
    • #3 Business Hotel in Kota Kinabalu
    • #4 Spa Hotel in Kota Kinabalu
    • #5 Family Hotel in Kota Kinabalu
    • #6 Romantic Hotel in Kota Kinabalu
    • #6 Luxury Hotel in Kota Kinabalu
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 956
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Ctrip TA, Cancelon, Travelocity, Orbitz, Expedia, Priceline, TripOnline SA, Asiatravel.com Holdings, Hotwire, Agoda, getaroom.com, HotelQuickly and Evoline ltd so you can book your Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Sabah >
    • West Coast Division >
    • Kota Kinabalu District >
    • Kota Kinabalu
    • Also Known As
    • Sutera Harbour Resort (The Pacific Sutera And The Magellan Sutera) ,
    • Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) Hotel ,
    • Sutera Harbour Hotel ,
    • Sutera Harbour Kota Kinabalu ,
    • Magellan Sutera ,
    • Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) Kota Kinabalu, Sabah
    Add Photo Photos
    Traveller (2606)
    Room & Suite (475)
    Pool & Beach (389)
    Dining (131)
    Hotel & Grounds (1571)
    Bathroom (76)
    Family and Play Areas (17)
    Business Centre & Event Rooms (8)
    Nearby
    Shangri-La's Tanjung Aru Resort & Spa
    3,726 reviews
    2.46 km away
     
    Sabah Oriental Hotel
    302 reviews
    1.22 km away
     
    Le Meridien Kota Kinabalu
    2,096 reviews
    1.90 km away
     
    Sky Hotel
    111 reviews
    1.27 km away
     
    Nearby Restaurants
    Ferdinand's
    252 reviews
    .41 km away
    Al Fresco
    210 reviews
    .41 km away
    Tavern Kitchen & Bar
    157 reviews
    .79 km away
    Spice Island
    52 reviews
    .21 km away
    Nearby Attractions
    Imago Shopping Mall
    222 reviews
    .73 km away
    Sabah State Museum
    507 reviews
    1.52 km away
    Sabah State Mosque (Masjid Negeri Sabah)
    94 reviews
    1.19 km away
    The Golf Academy Borneo
    26 reviews
    .55 km away
    Ask a question
    Questions & Answers
    stephencH8816LM
    27 July 2017|
    AnswerShow all 3 answers
    Response from deepdas | Reviewed this property |
    MYR 22-24 for a bottle of Tiger Beer. Supermarket - MYR 11 a bottle. Wine per glass - MYR 25-30 (if I remember right). KK: There are not many ATM machines in public places (like Malls), only in banks, so please ensure that... More
    0
    Votes
    nemat2017
    24 July 2017|
    AnswerShow all 3 answers
    Response from julesmm | Reviewed this property |
    Hi there I had no trouble with the email address. Perhaps you could ask me your questions, I travelled as a couple. Very family friendly hotel I am sure you will be ok.
    0
    Votes
    Room Tips
    "Ask for rooms at a high level."
    Read review
    "Golf course view rooms are probably cheaper than sea view but the view is very peaceful and green"
    Read review
    "near the lift would be good since it can be a long walk to the rooms"
    Read review
    "Room 1001 is a standard room with view to entry and golf course.Its fine."
    Read review
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