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Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

2,943 reviews
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Traveller (2872)
Room & Suite (600)
Pool & Beach (430)
Overview
  • Excellent45%
  • Very good37%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“al fresco”(113 reviews)
“country club”(76 reviews)
“five sails”(53 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
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Reviews (2,943)Write a Review
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814
285
109
80
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All reviewsal frescocountry clubfive sailscafe bolehsilk gardenbowling alleyspice islandmarina clubcity shuttleswimming poolsea viewsmall beachnorth borneo railwayevery hourclub roommanukan islandtennis courts
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831 - 835 of 2,274 reviews
Reviewed 20 February 2016

We stayed in this hotel for the week starting 16/2/16 Well what can we say about this very friendly place reception was very quick but we got up graded to the pacific club which is on the 11th floor with sea view breath taking of...More

Thank Alan S
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 23 February 2016

Dear Alan and Hilary, Thank you for the 5-star review on our TripAdvisor page. Glad you had an enjoyable stay with us at The Pacific Sutera Hotel. Your positive comments for our service, Club room, facilities and amenities are highly appreciated! All Club Room guests...More

Reviewed 15 February 2016

Second time visit for us, Staff are very friendly and welcoming ,we stayed in the club room megallan sutera, rooms very large , clean , all you could wish for, there's no fighting over sun loungers , a very relaxing stay, would be helpful if...More

Thank ShakevProsser
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 18 February 2016

Dear ShakevProsser, Thank you for the 5-star review on our TripAdvisor page. Glad you had an enjoyable stay with us at The Magellan Sutera Resort. Your positive comments for our service, Club room, facilities and amenities are highly appreciated! All Club Room/Suite guests enjoys personalised...More

Reviewed 10 February 2016

Look no further in terms of service and quality. Rooms are clean and fully equipped starting from standard, staff are friendly and capable and the pool + bar can't be beat, well, just by the great view of the outlying islands. Highly recommended and well...More

Thank Lawrence R
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 11 February 2016

Dear Lawrence R, Thank you for taking a moment to post a review on our TripAdvisor page. Glad you had an enjoyable stay with us. Your positive comments in regards to our room, amenities, facilities and services at The Pacific Sutera Hotel are greatly appreciated....More

Reviewed 10 February 2016

The Pacific Sutera is a great hotel - well, it's more than a hotel, it is a holiday experience. Everything is top notch. I booked a Club room, Golf view (the cheapest Club room), with a balcony. On the surface this seemed expensive, but included...More

Thank LCB2008
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 11 February 2016

Dear LCB2008, Thank you for taking the time to post a 5-star review on our TripAdvisor page. It is absolutely a delight to be rated as ‘Best hotel in KK' in your eyes and to learn how much you enjoyed your stay with us at...More

Reviewed 9 February 2016 via mobile

I have lost count how many times I have stayed at this hotel. Don't get me wrong, it is not the most glamorous or luxurious of resorts but for me it feels like a home away from home and that's the kind of resort you...More

Thank salamisister
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 10 February 2016

Dear salamisister, Thank you for sharing this glowing 5-star review of your recent stay with us on TripAdvisor! We love the title 'Perfect Sabahan Hospitality' too. It always brings us joy to have like-minded guests like yourself who appreciates our location, room, amenities, facilties and...More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Tennis Court
Outdoor pool
Details
Price range
US$94 - US$386 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Kota Kinabalu
#3 Business Hotel in Kota Kinabalu
#4 Spa Hotel in Kota Kinabalu
#4 Family Hotel in Kota Kinabalu
#6 Luxury Hotel in Kota Kinabalu
#6 Romantic Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$386 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Kota Kinabalu
#3 Business Hotel in Kota Kinabalu
#4 Spa Hotel in Kota Kinabalu
#4 Family Hotel in Kota Kinabalu
#6 Luxury Hotel in Kota Kinabalu
#6 Romantic Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2872)
Room & Suite (600)
Pool & Beach (430)
Dining (147)
Family and Play Areas (17)
Business Centre & Event Rooms (10)
Questions & Answers
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Yee Ling Elina L
27 January 2018|
AnswerShow all 6 answers
Response from lbanana | Reviewed this property |
Probably a single rollaway bed for a child .
0
Votes
H B
3 December 2017|
AnswerShow all 4 answers
Response from mn00r | Reviewed this property |
I think you can enjoy walking on the beach, the beautiful scenery and the wharf there.
0
Votes
rabymom55
14 November 2017|
AnswerShow all 7 answers
Response from BreadChan | Reviewed this property |
I stayed in Magellan Sutera Resort twice. Yes, they have sea view/pool view, King size double bed, twin bed room with balcony. To check for room detail you may also browse any hotel booking website. Personal Opinion: if you... More
1
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Room Tips
"Book early for a sea view"
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"I like 6434, this kind of is Ok for me"
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"try and get a pool view as all the rooms have sea views pretty much"
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"Club rooms are central to all the facilities, and have good views, are away from the noise and great lounge..."
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