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75, Bandaran Berjaya Sabah, Kota Kinabalu 88819 Malaysia
Lowest prices for your stay
US$36
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Free cancellation until 16/12/22
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Traveller (367)
Room & Suite (114)
Dining (41)

About

#11 of 179 hotels in Kota Kinabalu
Location
Cleanliness
Service
Value
Hotel Shangri-La Kota Kinabalu, situated in the heart of business district and entertainment spot offers comfortable yet affordable accommodation with panoramic view of Kota Kinabalu City. Located 10 minutes away from Kota Kinabalu International Airport and is walking distance to an array of restaurants serving sumptuous cuisines such as Japanese, Thai, Chinese, Indian, Malay and Seafood. It's central location makes it easily accessible to all major shopping complexes, Gaya Street Sunday Market, Night Market and Jesselton Point Jetty which provides regular 20 minute boat rides to our famous islands of Tunku Abdul Rahman Marine Park. Our guest rooms are of reasonable size and comes either with double bed or twin bed and standard amenities such as working table, air-condition, minibar fridge, satellite TV, bathtub, hair dryer, free internet access, and ironing board on request. The hotel features a restaurant and bar that serves international food and beverage during breakfast, lunch and dinner with ample free parking space for it's guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Conference facilities
Banquet room
24-hour security
Baggage storage
Car park
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Taxi service
Meeting rooms
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, Malay
848Reviews19Q+A100Room tips
Traveller rating
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Most Recent
SuhailaMohamad wrote a review Nov 2022
2 contributions1 helpful vote
Excellent service Easy to find convenvient store and food restaurant Happy to stay here. Excellent service when i request sejadah to pray staff come faster to sent the sajadah. Will repeat for next time
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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alf-hafidz wrote a review Nov 2022
Singapore, Singapore
when they clean the room they didn't clear the empty bottle and box on the table other than that the room is clean and good, you guys don't provide the toilet floor mat.. and when i check in i only have one towel
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Review collected in partnership with this hotel
Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jackson C wrote a review Nov 2022
1 helpful vote
I have been here hotel Shangri-la two time already,.All staffs here is so polite and nice. Especially thanks for my room attendant Selvianah very nice and helpful.... Also never forget the staff giving me a special parking when he saw me back to hotel.... I very thank a lot of them.. Never forget all the experience... Will come back this hotel next time.
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Date of stay: November 2022
Value
Location
Service
Room Tip: Need to kk Town, you need walk to reach Gaya Street
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Theresa Lim wrote a review Nov 2022
1 contribution2 helpful votes
Highly recommended, very neat and complete with facilities, friendly staff, both we met, one was Rafael and another cute lady who was at the front desk on 17/11/2022 (sorry didn't get the name 😁😁😁)
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Zed wrote a review Nov 2022
1 contribution1 helpful vote
Very good hotel with reasonable price hotel. Well maintain and clean room, Hotel is near to Kota Kinabalu city. Good environment with very friendly staff. Will come again to Sabah and choose this hotel. Thanks!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Felicia D wrote a review Nov 2022
239 contributions59 helpful votes
Was here for work purposes, 3 days 2 nights. Room was fine. Air conditioning could do some upgrade I believe. Thankfully weather was fine throughout so we could do without colder air conditioning. Bedding was very comfy, love the comforter. Breakfast choices are aplenty and decent. Dear housekeeper Ersy Eresia, thank you for your good care and service of the room. It was indeed a pleasant stay.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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monaz holiday t wrote a review Oct 2022
1 contribution
I had a wonderful experience at the Shangri-la Hotel KK. Every staff member I encountered are very friendly, helpful and amazing. The room was wonderful and clean. Definitely will recommend to my family and friends. Thank you so much!
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Krishnan Mogan, General Manager at Hotel Shangri-La
Responded 25 Oct 2022
Dear sir, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you very much for choosing to stay with us recently. Your excellent review of our hotel and our associates is very much appreciated and it will definitely motivate us further. Thank you once again and do contact me if I could be of any assistance to you. Regards Krishnan Mogan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Azme wrote a review Oct 2022
Keningau, Malaysia1 contribution
Nice room, food,hotel and staff. I stay here few day for bisness purpose. And I satisfied about their servis, helpful staff. And I feel very comfortable and I'm enjoying the food, and this hotel also near to gaya street and shopping complex. I looking forward to stay here again. Thanks for all Shangri-la hotel staff.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Krishnan Mogan, General Manager at Hotel Shangri-La
Responded 25 Oct 2022
Dear sir/ madam, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you very much for staying with us recently. Your good feedback on the hotel is very much appreciated and we hope to see you in the near future. Thank you once again and do contact me if I could be of any assistance to you. Regards Krishnan Mogan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jovi wrote a review Oct 2022
1 contribution
Reservation made by my employer yet checking in is very easy.. the warm welcome and service make my days here..feel comfortable with the room setting, i asked to make up the room and very satisfied with it, thank you Miss Noradilah Abdulla for the clean and tidy room.
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Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Krishnan Mogan, General Manager at Hotel Shangri-La
Responded 25 Oct 2022
Dear sir/ madam, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you very much for choosing to stay with us recently. Your excellent review of the hotel and our associate is very much appreciated and it will definitely motivate us further to deliver the kind of service that's expected of us. Thank you once again and do contact me if I could be of any assistance to you. Regards Krishnan Mogan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ELLIE GAIL wrote a review Sep 2022
1 contribution
Front office staf are very friendly & very helpful during my stay.My room attendant Watiah Titini are amazing-neat, tidy & clean. Foods are good, the staf are cheerful. Thank you everyone for your generous actions during my stay. For sure will be back again in near future.
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Date of stay: September 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Krishnan Mogan, General Manager at Hotel Shangri-La
Responded 9 Sep 2022
Dear Ellie-Ciast, Greetings from Hotel Shangri La Kota Kinabalu, Thank you so much for your kind and generous comment of our hotel and my associates. It's very much appreciated and we look forward to welcoming you back soon. In the meantime, please do contact me if I could be of any assistance to you. Kind Regards Krishnan Mogan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$29 - US$38 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel shangri la kota kinabalu
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
121
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HOTEL SHANGRI-LA: UPDATED 2022 Reviews, Price Comparison and 401 Photos (Kota Kinabalu, Sabah) - Tripadvisor

Frequently Asked Questions about Hotel Shangri-La
Which popular attractions are close to Hotel Shangri-La?
Nearby attractions include Mamutik Island (0.2 km), Weston Wetland Park (0.3 km), and Centre Point Sabah (0.4 km).
What are some of the property amenities at Hotel Shangri-La?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Shangri-La?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Shangri-La?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Shangri-La?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Hotel Shangri-La?
Conveniently located restaurants include Welcome Seafood Restaurant, Suang Tain Seafood Restaurant, and Restoran Sri Melaka.
Does Hotel Shangri-La have airport transportation?
Yes, Hotel Shangri-La offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Shangri-La located near the city centre?
Yes, it is 0.4 km away from the centre of Kota Kinabalu.
Are any cleaning services offered at Hotel Shangri-La?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Shangri-La offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Shangri-La?
The staff speaks multiple languages, including English and Malay.