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Hotel Shangri-La Kota Kinabalu

Overview
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Hotel Shangri-La Lorong Bandaran Berjaya, Kota Kinabalu 88000 Malaysia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
Additional information
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Reviews (545)
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386 results
Traveller rating
112
156
81
27
10
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LanguageEnglish
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112
156
81
27
10
Show reviews that mention
All reviews safe deposit box bus stop egg station walking distance room service seafood clean rooms f b basic amenities water front gaya street breakfast spread two nights location is great comfortable stay budget hotel hot water
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1 - 5 of 386 reviews
Reviewed 1 week ago via mobile

Staffs are polite. The room is spacious, cozy, clean and comfortable. Breakfast is great. Location wise, with private carpark. Not too far from the city, & not in the crowded jam-packed area. Willy stay here again. Recommended!More

Date of stay: December 2018
Thank suriati s
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded 1 week ago

Dear Puan Suriati s, Good day to you! Thank you for choosing us for your recent stay in KK. We are very happy to receive your excellent feedback on our hotel's overall service and facilities. This is very much appreciated and I will definitely share...More

Hotel's Favourite
Reviewed 2 January 2018

Beautiful facilities. Lovely room. Nice amenities. Shangri-La remains the only chain I know of that provides a hair tie with the amenities. We had a lovely time by the pool, on our balcony, playing chip and putt golf. Very much appreciated that the Shangri-La includes...More

Date of stay: December 2017
4  Thank QatariTraveler
Reviewed 3 weeks ago

A cosy and great little place to stay located in the heart of Kota Kinabalu city that is within walking distances to a lot of local delicacies. Excellent hospitality, with great amenities. Highly recommend.More

Review collected in partnership with this hotel
Date of stay: November 2018
Thank Wanderer49683782942
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded 3 weeks ago

Hi Wanderer49683782942, Greetings from Hotel Shangri-La Kota Kinabalu! Firstly, thank you so much for choosing to stay with us. Your excellent review of our hotel and services is very much appreciated. It's so encouraging when our efforts are noticed and appreciated by our guests. Thank...More

Reviewed 4 weeks ago

The hotel is ideally situated and is walking distance to the "city centre "mall,the filipino & central markets & the water front cafes. The staff in all departments were very helpful and their service was prompt and efficient. Clean rooms with all the basic amenities...More

Date of stay: November 2018
Thank Thassim P
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded 4 weeks ago

Dear Thassim P, Greetings from Hotel Shangri-la Kota Kinabalu! Many thanks for staying with us recently and we are pleased to know you had a good time here in KK and in our hotel. Your generous comment is very much appreciated and it motivates us...More

Reviewed 4 weeks ago via mobile

The hotel was ok overall, it was a little expensive for what you got but it was in a good location and had good wifi. However I would not return as the rooms were too cold and the air con can't be adjusted. I've been...More

Date of stay: November 2018
1  Thank Francesca D
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded 4 weeks ago

Dear Ms. Francesca D, Greetings from Hotel Shangri La KK! Thank you for staying with us recently and providing us with your feedback. We are very sorry for not meeting your expectation during your stay here. We will definitely look into the areas concern for...More

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About
Description
Hotel Shangri-La Kota Kinabalu, situated in the heart of business district and entertainment spot offers comfortable yet affordable accommodation with panoramic view of Kota Kinabalu City. Located 10 More minutes away from Kota Kinabalu International Airport and is walking distance to an array of restaurants serving sumptuous cuisines such as Japanese, Thai, Chinese, Indian, Malay and Seafood. It's central location makes it easily accessible to all major shopping complexes, Gaya Street Sunday Market, Night Market and Jesselton Point Jetty which provides regular 20 minute boat rides to our famous islands of Tunku Abdul Rahman Marine Park. Our guest rooms are of reasonable size and comes either with double bed or twin bed and standard amenities such as working table, air-condition, minibar fridge, satellite TV, bathtub, hair dryer, free internet access, and ironing board on request. The hotel features a restaurant and bar that serves international food and beverage during breakfast, lunch and dinner with ample free parking space for it's guests. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Breakfast included
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Spa
Fitness Centre with Gym / Workout Room
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
121
Price range
US$38 - US$60 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Shangri-La Kota Kinabalu Sabah
Location
Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
121
Price range
US$38 - US$60 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Shangri-La Kota Kinabalu Sabah
Location
Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Photos
Traveller (255)
Room & Suite (107)
Dining (25)
Pool & Beach (1)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
janeturing
19 March 2018|
AnswerShow all 4 answers
Response from LadyWinda | Property representative |
Hi there, Yes they have for the both of your question.
0
Votes
Mornings6
30 September 2017|
AnswerShow all 8 answers
Response from Metta E | Reviewed this property |
These days no more free airport transfers unless the hotel already included transportation to-and-from the airport. Taxis are pretty cheap as the distance is not too far... Just be sure to agree on the fare before you jump... More
1
Vote
diannefmelbourne
25 March 2017|
Answer
Response from Shangri-La_KK | Property representative |
Dear Dianefmelbourne, Thanks for your inquiry. Yes, our restaurant is just at the ground floor. Other option, outside restaurant is just within walking distance from our hotel. Thanks, Jessica Hotel Shangri-La, Kota... More
1
Vote
Room Tips
"Although we stayed in rooms that faced the main road & city centre there was complete silence all around"
ThassimP
4 weeks ago
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"If the wi-fi does not work on your floor, try the lobby"
_bianca_exploring
12 Nov 2018
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"WiFi access was poor and need to be improve."
alvinasutendi
15 Oct 2018
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"the location is great can walk up to the waterfront area and shopping malls as well"
Vimala2201
29 Sep 2018
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