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M Hotels

5.3 km from Kuching centre
  • Free Wifi
  • Free Parking
  • Breakfast included
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Jalan Datuk Abang Abdul Rahim | Hock Lee Centre Hotel Tower, Kuching 93450, Malaysia
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154 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Sarawak, Malaysia
Reviewed 25 June 2013

We stayed in Tower A. It was still pretty new and we enjoyed our 5 nights stay there. Room size was adequate and it was still fairly new. One of those very few hotels whereby the pictures you see on their website is the same as the actual room! Check in was fast and staff were friendly. There is an...

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Helpful?
Thank Girlie13
Letoyah_D, Guest Relations Manager at M Hotels, responded to this review

Dear KohBee, Thank you for writing regarding your recent stay with us and bringing your dissatisfaction to our attention. Firstly, allow me to extend my sincerest apologies for not being able to meet your expectations in this occasion. I regret to see you faced issues with the negative breakfast experience. I assure you that this is very unusual and certainly...

London, United Kingdom
Reviewed 16 June 2013

I stayed in tower A, the rooms are large and bathroom is big and very modern. Free wifi in rooms and free use of washing machines located in tower B (lvl 6 and 11). Pool is good and gym is good too. Very safe as you have to use key card to use the lifts. About 20 minute walk to...

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Helpful?
1Thank jojobean91
Letoyah_D, Guest Relations Manager at M Hotels, responded to this review

Dear jojobean91, Thank you for choosing our hotel and taking the time to share your review in Tripadvisor.com. It is indeed a pleasure to have you staying with us. We are very pleased to know that your overall experience at our hotel and Kuching Tourism was a great one. Your highlights on our amazing spacious and modern rooms, with free...

Singapore, Singapore
Reviewed 25 May 2013

Worst customer service ever. Not systematic. I wasnt given correct info abt the free shuttle service. Surrounding of the hotel is lyk an abandon city. Room is big but lots of mosquito. Ever never gonna stay here anymore.

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Helpful?
1Thank Stefian
Letoyah_D, Guest Relations Manager at M Hotels, responded to this review

Dear Stefian, First of all, we would like to thank you for taking the time to share your review in Tripadvisor.com. We would like to sincerely apologize for the shortcomings that you have encountered during your stay in our hotel. We take note on your constructive comments about our poor customer service and giving the wrong information of our free...

Singapore, Singapore
Reviewed 22 May 2013

Great place with good service. Airport shuttle as well as a free shuttle to the city centre available. Spacious clean rooms and nice bathroom. Hot water, air con and wifi runs perfectly. Stayed at tower A for 3 nights. Very helpful and friendly staff. Reasonably priced. Even has a washing machine and dryer in some of the floors and makes...

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Helpful?
Thank Malalotus
Letoyah_D, Guest Relations Manager at M Hotels, responded to this review

Dear Malalotus, Thank you for choosing our hotel and taking the time to share your review in Tripadvisor.com. It is indeed a pleasure to have you staying with us. We are very pleased to know that your overall experience at our hotel was a great one. Your highlights on our amazing spacious clean rooms and nice bathroom with reasonable price,...

Singapore, Singapore
Reviewed 29 April 2013

I booked 2rooms of the Exec Premier Twin (Tower A) which can sleep up to 4 pax per room. Firstly, i'd like to compliment about the service they've provided us, they were great!! Cheap airport transfer to the hotel, only about 15-20mins ride. Bellboy was very helpful. Great security as the hotel requires tenant to tap their key card in...

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Helpful?
Thank g3rl
Letoyah_D, Guest Relations Manager at M Hotels, responded to this review

Dear g3rl, Thank you for choosing our hotel and taking the time to share your review of your stay with us. We are very pleased to know that your overall experience at our hotel was a great one. Your highlights on our amazing bellboy service, airport transfer and the security system are very much appreciated. Sincerely apologize for the disappointment...

Reviewed 29 April 2013 via mobile

My first time went to Kuching and choosing 360 urban as our accommodation. The premier twin queen bed room totally amazed me, I got super comfortable room with cheaper rate. It's just a few things management have to take note. Which is there's a big crack on my window, stained on my towels, sink water drained too slow and we...

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Helpful?
Thank Halida_Idrus
Letoyah_D, Guest Relations Manager at M Hotels, responded to this review

Dear Halida_Idrus, Thank you for choosing our hotel and taking the time to share your review of your stay with us. We are very pleased to know that your overall experience at our hotel was a great one. Your highlights on our amazing location, great room designs and facilities are very much appreciated. Sincerely apologize for the disappointment from your...

Kuching, Malaysia
Reviewed 20 April 2013

Had over the months stayed at various category of rooms. Pricing wise is still comparatively cheaper than those in the '3 - 4 stars' category. Each room is furnished with all the basic room amenities. Room is quite spacious and the selection of interior decor are quite modern. Pretty comfortable with the deluxe family room. At the old block, the...

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1Thank CityFolks777
Letoyah_D, Guest Relations Manager at M Hotels, responded to this review

Dear CityFolks777, Thank you for choosing our hotel and taking the time to share your review of your stay with us. We are very pleased to know that your overall experience at our hotel was a great one. Your highlights on our pricing wise, great room designs and facilities are very much appreciated. Sincerely apologize for the disappointment of the...

luxembourg
Reviewed 10 April 2013

The Hotel is located near the city centre, only a 5 minutes drive, budget taxi costs around 10RM, The Hotel Staff is very friendly but someties seems lost :), with toursit. Our room was located in the new A Tower, clean modern and friendly. The breakfast is small and you don't have a huge choice but it's sufficent. Pool area...

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Helpful?
Thank zacke81
360_Urban, Guest Relations Manager at M Hotels, responded to this review

Dear zacke81, Thank you for taking the time to drop your reviews in Tripadvisor.com. We are very pleased that you have shared positive feedbacks of the hotel during your stay. We are delighted that you find our hotel room suit your needs. We do sincerely apologize for any other inefficiency of services delivery and other shortcomings while staying in our...

Semporna District, Malaysia
Reviewed 24 March 2013

sweet and spacious room with nice Kuching city and river view from the room. room complete with iron board set, mini bar and work desk. comfortable and clean bed. room decorated nicely. clear tv channel. shuttle service was excellent. located at top of the shopping mall and easy to walk around

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Helpful?
Thank shahzan82
360_Urban, Guest Relations Manager at M Hotels, responded to this review

Dear shahzan82, Thank you for taking the time to drop your reviews in Tripadvisor.com. We are very pleased that you have shared positive feedbacks of the hotel during your stay. We are delighted that you find our hotel room suit your needs. We constantly strive hard to ensure that our facilities and services meet or exceed expectations of our valued...

Butterworth, Malaysia
Reviewed 6 March 2013

I booked for a Deluxe Queen Single Room in Tower B from Agoda. To my surprise when I enter the room. There are 2 queen size beds and plenty of space to move around. The room also is facing the river. There is small shopping complex located at the ground floor and a pub if you want to have supper...

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Helpful?
Thank DT1980
360_Urban, Guest Relations Manager at M Hotels, responded to this review

Dear DT1980, Thank you very much for taking your time to review our 360 Urban Resort Hotel. We are very pleased that you have shared positive views of the hotel during your stay. From the picture you have taken and posted, you have definitely entered the Deluxe Queen Single room in Tower B. We are delighted that you find our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
M Hotels Hock Lee Center located within 5 minutes distance from Kuching's Central Business District and offer the choice Two Towers namely Tower A and Tower B. The Tower A comprises 178 hotel rooms and suites while the Tower B offers 95 rooms and apartments and both tower offering the business and leisure traveler's sheer comfort while visiting the Capital city of Sarawak. Hotel facilities in the hotel include an expanded coffeehouse ( Horizon Cafe), 3 Mid size seminar rooms with seating capacity of 50 to 100 persons and a business center. ... more   less 

Additional Information about M Hotels

Address: Jalan Datuk Abang Abdul Rahim | Hock Lee Centre Hotel Tower, Kuching 93450, Malaysia (Formerly 360 Hotel Urban Resort)
Region: Malaysia > Sarawak > Kuching
Price Range: $41 - $58 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — M Hotels 3*
Number of rooms: 273
Reservation Options:
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Also Known As:
M Hotels Kuching, Sarawak
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Questions & Answers

Here's what travellers have asked, with answers from M Hotels staff and other travellers.
5 questions
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Questions? Get answers from M Hotels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a room at the higher up to avoid noisy main roads”
 of 5 bubbles hod799, 26 Aug 2016 | Read review
“Room on the Tower B is best. Closer to the swimming pool.”
 of 5 bubbles AlfredLieu, 25 Jul 2016 | Read review
“Tower A is better”
 of 5 bubbles JemmaEatWorld, 17 Jun 2016 | Read review
“Don't choose the one that have no window. You will easily get bored.”
 of 5 bubbles michaem2, 14 Dec 2015 | Read review
“Our room no is 700,great view!”
 of 5 bubbles nurilmiaha, 24 Sep 2015 | Read review
5 of 5