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Pullman Kuching

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1,873 Reviews from our TripAdvisor Community

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Showing 1,658: English reviews
Petaling Jaya
Reviewed 26 August 2014

Booked a deluxe king non-smoking and was checked into a very smoky one. Not a great way to start I have to say. (Never mind that there was no bell service. I understand that sometimes there maybe a shortage of staff.) After a couple of calls to reception, we were finally given a room change. Thankfully this time no smoky...

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1Thank Mae1409
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Mae1409, Thank you for your review on Tripadvisor and for choosing to stay at Pullman Kuching during your recent visit to Kuching, Sarawak. We are pleased to hear that you enjoyed your stay in the Family Room and we would like to apologies on the service gaps that you endured upon checking in into a smoking room. We are...

Kajang, Negeri Sembilan, Malaysia
Reviewed 24 August 2014 via mobile

It's a new hotel compared to next door Hilton so the amenities are in better condition. Morning buffet is okay, nothing fancy though. Hilton next door is better with foods. Overall still a good hotel for your money.

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1Thank AfifAbd
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Mr AfifAbd, Thank you so much for your review on Tripadvisor for your recent stay at Pullman Kuching. We are very delighted to hear that you enjoyed your stay with us. Our new Executive Chef is in the midst of reviewing our breakfast spread and we hope to improve on our breakfast selection so that our guests would be...

Petaling Jaya, Malaysia
Reviewed 24 August 2014

Review collected in partnership with Accorhotels.com
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Thank Andrew R
PullmanKuching, Manager at Pullman Kuching, responded to this review

Malaysia
Reviewed 22 August 2014

Good 1. Room is big, the biggest bath room among the hotel i have stayed. 2. Breakfast; nasi lemak, susi, laksa, kolo mee, bread, etc., all taste nice. 3. Location; within walking distance to city centre, Jalan Padungan, Jalan Abell, water front, bazzar, Carpenter street. 4. Big and nice swimming pool. 5. Staff are helpful; among them, Suzana Tan, John,...

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Helpful?
1Thank TanCK
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Mr TanCK, May I begin by thanking you for taking the time to write a review on Tripadvisor on your recent stay at Pullman Kuching. We are pleased to hear that our rooms and facilities are up to your expectations. We would like to apologise for falling short on our services, especially concerning to the WiFi connectivity and to...

Leidschendam, The Netherlands
Reviewed 21 August 2014

The hotel is located close to the center. We were upgraded to a higher room category and could enjoy for a very low price a fantastic stay in a huge and modern room on the 21st floor with a great view over Kuching. The pool and the fitness center are both very nice. The café in the ground floor offers...

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1Thank Ben445
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Ben445, Thank you for taking the time to review your recent stay at Pullman Kuching on Tripadvisor. It is such a pleasure to hear that you enjoyed your stay with us. We appreciate your feedback on your experience dining at our Main Restaurant and please accept heartfelt apologies on falling short on our services. If you do not mind,...

Reviewed 21 August 2014

The hotel was very comfortable and clean. The location seemed decent and close to almost everything we wanted to do. There is a spa close by which was lovely and well priced. The breakfast was average, but the service was great. The only let down was the tour desk. It is operated by 2 young girls who seem less than...

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Thank Dadoo89
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Dadoo89, Thank you for your kind review of Pullman Kuching on Tripadvisor. We are pleased to hear that you enjoyed your stay with us recently. I will pass on your comments to all of our team members, as it inspire us to strive harder in servicing our valued guests. Once again, thank you for your taking the time to...

Birmingham, United Kingdom
Reviewed 20 August 2014 via mobile

Great location in middle of city close to the waterfront/esplanade. Very clean and modern hotel with a beautiful interior and great ambiance. Our rooms were very spacious with a picturesque city view! Everything provided and excellent customer service for guests. Staff were courteous and polite. Make sure to try the sauna/steam room. A lovely spa located within the hotel with...

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1Thank F Z
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear F Z, May I begin by thanking you for your kind review on Tripadvisor on your past visit at Pullman Kuching. It is such an honor to receive positive feedback from our guests and I will share it with all of our team members. We look forward to serving you again in the future and we hope to see...

Singapore, Singapore
Reviewed 20 August 2014

Comfortable stay at the hotel. Staff was friendly and check-in and out was fast too. Room was big too as I booked the deluxe room,very spacious.All I can say is the overall experience staying in this hotel was great.

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1Thank linglawrence
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Mr linglawrence, Thank you so much for your review on Tripadvisor for Pulman Kuching and we are pleased to hear that you enjoyed your stay with us. We would love to have you as our regular guest at Pullman Kuching and we sincerely hope to see you again on your next visit to Kuching, Sarawak. Have a wonderful weekend...

Kuala Lumpur, Malaysia
Reviewed 19 August 2014

book this hotel over the internet on Accorhotels website. get good deal and surprise I was upgrade to a bigger room (Deluxe). me and friend enjoy the huge room and huge bathroom as well! Overall the service and stay is very good. Only two things the hotel have to look after is the WIFI service in the room is always...

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Thank Therisk I
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Therisk I, Thank you for your review on Tripadvisor and we are glad that you enjoyed your stay in our Deluxe Room. Our IT solutions team are monitoring on guest feedback concerning to our WiFi connectivity and we are working hard to find solution to the problems. As for the card reader in the elevator, we are in the...

Reviewed 17 August 2014 via mobile

I have a few observations that concur with other reviewers: lack of bellboy service (they only appear sporadically), really large rooms, pleasant service throughout, need to repeatedly re-enter password for wifi access. Now for my own comments. This is my second stay at the executive floors at Pullman Kuching. I don't see significant deterioration inside the room. I like the...

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Thank Derrick A
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Derrick A, May i begin by thanking you for your review on Tripadvisor and how pleased we are to hear that you enjoyed staying at the Executive Floor. We would also like to thank you for your continuous support towards Pullman Kuching and we hope you would continue supporting us. We are most concerned with the satisfaction of our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Standing tall in the heart of Kuching City on top of Mathies Hill, Pullman Kuching offers luxury 5-star comfort with contemporary features and a stunning panoramic view of the Sarawak River. An essential address for get-togethers with outstanding facilities right in the city's golden triangle, the cosmopolitan and stylish Pullman Kuching has been welcoming international guests with its astounding hospitality since its inception in 2010. The hotel is adjacent to a two storey city life-style shopping centre "Hills Shopping Mall" and within walking distance to commercial centre and city attractions. ... more   less 

Additional Information about Pullman Kuching

Address: No. 1A, Jalan Mathies, Kuching 93100, Malaysia
Region: Malaysia > Sarawak > Kuching
Price Range: $64 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pullman Kuching 4.5*
Number of rooms: 389
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Agoda, Hotels.com, ACCOR, Prestigia, TripOnline SA and Jetsetter so you can book your Pullman Kuching reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Kuching Hotel Kuching
Pullman Kuching Sarawak
Hotel Style:
#1 Spa Hotel in Kuching
#3 Business Hotel in Kuching
#3 Family Hotel in Kuching
#5 Romantic Hotel in Kuching
#5 Luxury Hotel in Kuching
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Kuching staff and other travellers.
7 questions
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Questions? Get answers from Pullman Kuching staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sarawak is a lot better value than KL so it was possible to book the exec lounge which was very good value.”
 of 5 bubbles brianrobertn, 20 Jan 2017 | Read review
“bad smell on 16th floor. Ask room not close to the elevators, it gives a lot of noise at night.”
 of 5 bubbles travelingwithtw0kids, 6 Jan 2017 | Read review
“Buy Deluxe Room. View facing Mount Santubung”
 of 5 bubbles dzulld, 5 Jan 2017 | Read review
“Ask for rooms near the elevator.”
 of 5 bubbles Jumalis, 26 Dec 2016 | Read review
“Nice and great hotel to look for in Kuching.”
 of 5 bubbles ThamYK1979, 20 Dec 2016 | Read review
5 of 5
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