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Pullman Kuching

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Pullman Kuching
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1,872 Reviews from our TripAdvisor Community

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Showing 1,657: English reviews
Singapore
Reviewed 12 August 2014

Had a 3D2N weekend getaway in their deluxe room. Nice view overlooking the Sarawak river. The room is clean, spacious with comfy bed. What we like most is the Spa in the hotel. The ambience and the service of the staff in the spa are excellent. They are extremely friendly, courteous and helpful.

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Helpful?
1Thank susanvoon
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Ms Susanvoon, Greetings from Pullman Kuching. Thank you for your kind review on Tripadvisor and we are so delighted that you enjoyed your stay with us. Our team at the Fit and Spa truly deserves recognition by the management for their outstanding service to you. We would love to have you as our regular guest here at Pullman Kuching....

Reviewed 11 August 2014 via mobile

Recently have a chance to stay at Pullman Kuching for 3 days while attending a meeting. Room was spacious with comfy bed. Unfortunately I experienced 2 episodes of power blackout within this short period of stay which was only happened in my floor. The room service replied promptly which was impressing. Great variety for breakfast : sushi, diamsum and etc....

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1Thank JaniceTee
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Ms Janice Tee, Greetings from Pullman Kuching. Thank you for your review on Tripadvisor for your previous stay at Pullman Kuching. It is such a delight to hear that you enjoyed your stay with us. Please accept my sincerest apologies on the power failure on your room floor during you stay here. The mishap was beyond our control and...

Pontianak, Indonesia
Reviewed 10 August 2014

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Livia T
PullmanKuching, Manager at Pullman Kuching, responded to this review

Holland
Reviewed 9 August 2014

We stayed for 4 nights with our family in this hotel. The service was poor. The room was not clean. Lights were broken. The swimming pool has totally no atmosphere. All bright white walls, wich hurts your eyes. Bar was closed, so difficult to order some drinks and food. The hotel supplies towels for the pool, but very often no...

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Helpful?
2Thank KristineS-vdK
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Ms KristineS-vdK, We would like to thank you for your review on Tripadvisor. Your invaluable comments are very important to us as they allow us to improve on the standards of quality, service and comfort towards our guests. Please accept my sincerest apologies for falling short on some of services, especially the cleanliness of our rooms, the lack of...

Wodonga Victoria australia
Reviewed 8 August 2014

We recently stayed at the Pullman for 10 nights in a one bedroom apartment (Junior Suite) the apartment was amazingly spacious and extremely comfortable. We also had access to the Peak Executive lounge. It is a great place to have breakfast and to go and relax with a cup,of tea during the day. The staff in the Peak are extremely...

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Helpful?
1Thank Lyn J
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Ms Lyn J, Thank you very much for your kind review on Tripadvisor for your previous stay with us at Pullman Kuching. Your kind remarks towards our staffs excellent customer service is very much appreciated and will definitely be recognized by the management. On behalf of the team here at Pullman Kuching, we would like to thank you for...

Singapore, Singapore
Reviewed 7 August 2014

We were satisfied with the furnishing of the room, wifi connection, breakfast food quality and general service standard. I was particularly impressed that the room was equipped with yoga map and a pair of 2 kg dumbbells - great attention to details! The disappointment is the lack of bellhop at the entrance and the reception, while the staff at the...

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2Thank Fanny L
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Fanny L, Thank you for your review on Tripadvisor for your previous stay with us. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. Please accept my sincerest apologies for falling short on some services during your stay. I will definitely look the issue of not having any bellboys...

Singapore, Singapore
Reviewed 7 August 2014

I would strongly recommend this hotel to all the travellers. The hotel staff ranging from service staff to the top management like assistant manager Ms Susanna and the general manager Mr Felix they are very friendly,care and warm they address to all the customer needs and both of them are very efficient in their job and the most important is...

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1Thank sce1313
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear sce1313, Greetings from Pullman Kuching! Thank you very much for your review on Tripadvisor and we are delighted that you enjoyed your stay with us. It is through feedback such as yours that we are able to maintain the quality of our services. Mr Felix Yeo is new to Pullman Kuching and he is trying his best to give...

Hobart, Tasmania
Reviewed 7 August 2014

Had to check out of the hotel very early about 6:15am last Monday morning 4th August. It was dark in the main lobby area. Light was not switched on except at the Reception area. As I walked towards the Reception from the hotel lifts, I slipped on the slippery tile flooring. There was not sign to warn the hotel guests...

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Helpful?
2Thank Foodtrail
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Foodtrail, First of all, please accept my sincerest apologies for the unfortunate incident that had happened to you during your stay with us. Any inconvenience caused is very much regretted. I have instructed our department heads from Front Office, Housekeeping and Engineering department to investigate and to look into this matter closely, and I would personally be on top...

Denpasar, Indonesia
Reviewed 5 August 2014 via mobile

Good hotel with its facility. Nice rooms and have big bathroom and convenience area. Good option for the breakfast. They have nice Chinese restaurant that you can have try. Easy location close to shopping area and at the back side close to seafood restaurant called top spot. Great staffs and good services.

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Thank Honeypie78
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Honeypie78, Thank you for your review of Pullman Kuching on Tripadvisor and it is such a pleasure to hear that you enjoyed your stay with us. Your invaluable comments are very important to us as they allow us to maintain the high standards or quality, service and comfort for which Pullman Kuching is renowned. We would love to have...

Kota Kinabalu, Malaysia
Reviewed 5 August 2014

stay 2 night in this hotel. complimentary 500mb perday. the 2nd day have problem with the internet wifi. call receptonist asking what is the problem with the wifi. promise to call back..but none of them call back until the next day....

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1Thank AramaiteeYap
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear AramaiteeYap, I would like to start by thanking you for your review on Tripadvisor concerning your visit to Pullman Kuching. We value your comments and feedbacks on your visit as it will help us to improve on our services towards our guests. Please accept my sincerest apologies on behalf of our front office team for not following up on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Standing tall in the heart of Kuching City on top of Mathies Hill, Pullman Kuching offers luxury 5-star comfort with contemporary features and a stunning panoramic view of the Sarawak River. An essential address for get-togethers with outstanding facilities right in the city's golden triangle, the cosmopolitan and stylish Pullman Kuching has been welcoming international guests with its astounding hospitality since its inception in 2010. The hotel is adjacent to a two storey city life-style shopping centre "Hills Shopping Mall" and within walking distance to commercial centre and city attractions. ... more   less 

Additional Information about Pullman Kuching

Address: No. 1A, Jalan Mathies, Kuching 93100, Malaysia
Region: Malaysia > Sarawak > Kuching
Price Range: $64 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pullman Kuching 4.5*
Number of rooms: 389
Reservation Options:
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Also Known As:
Pullman Kuching Hotel Kuching
Pullman Kuching Sarawak
Hotel Style:
#1 Spa Hotel in Kuching
#3 Business Hotel in Kuching
#3 Family Hotel in Kuching
#5 Romantic Hotel in Kuching
#5 Luxury Hotel in Kuching
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Kuching staff and other travellers.
7 questions
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Questions? Get answers from Pullman Kuching staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“bad smell on 16th floor. Ask room not close to the elevators, it gives a lot of noise at night.”
 of 5 bubbles travelingwithtw0kids, 6 Jan 2017 | Read review
“Buy Deluxe Room. View facing Mount Santubung”
 of 5 bubbles dzulld, 5 Jan 2017 | Read review
“Ask for rooms near the elevator.”
 of 5 bubbles Jumalis, 26 Dec 2016 | Read review
“Nice and great hotel to look for in Kuching.”
 of 5 bubbles ThamYK1979, 20 Dec 2016 | Read review
“All room types actually comfortable and good”
 of 5 bubbles Mikelaw01, 19 Dec 2016 | Read review
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