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Grand Margherita Hotel

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Grand Margherita Hotel
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498 Reviews from our TripAdvisor Community

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Showing 433: English reviews
London, United Kingdom
Reviewed 31 August 2014

I was staying to attend Asia TEFL conference as the Hilton which is where I usually stay was fully booked. First thing that happen was an envelope was left at reception for me, which miraculously disappeared fortunately it wasn't anything too important inside. Secondly i asked the cleaner to clean my room as well as display the make up my...

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Helpful?
2Thank Daz_London1967
MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review

Dear motorracing We are sorry about your stay experience and would like to apologise for a less than perfect stay. We have been informed that our Director Of Sales and Marketing has contacted your kind self and have arranged for a meeting, waited for an hour to no avail. Our restaurant manager had informed us that the cook at the...

Charneux, Belgium
Reviewed 24 August 2014 via mobile

The hotel is well located. The staff is not always fluent in English but it is ok. The room is average. The lights control are weird and not always respond to what you ask. The Air conditioning could only send freezing air. It felt very humid also. I didn't try the TV. There is a small safe. There is wifi...

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Helpful?
2Thank Michel R
MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review

Dear Michel R Thank you for your review and for staying with us at the Grand Margherita Hotel. We are glad that you have enjoyed our breakfast, free Wifi throughout the hotel and our facilities. We have shared your feedback with our team and we look forward to welcoming you back again. Do book directly with us the next time...

Indonesia
Reviewed 11 August 2014

We stayed here for two nights,actually it was a nice stay but the check in took time so long and we have to wait in lobby for about 30 minutes and we decided to have our dinner first. The staff promised to give us a connecting room and we have to wait because one room is not ready yet. After...

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Helpful?
Thank Linda T
MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review

Dear Linda T Thank you for your review and for staying with us at the Grand Margherita Hotel. We would like to apologise for the miscommunication and inconveniences caused. Rest assured, your invaluable feedback has been shared with our team and we look forward to making it up to you the next time around. Do not hesitate to book directly...

Reviewed 4 August 2014 via mobile

As an overall view of our 3night stay, the service we got was majorly disappointing, the good was cold, and hotel needs major refurbishing. We were in club rooms, so make sure you do that option if you stay at the grand margarita

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Helpful?
1Thank Raggett20
Kuala Lumpur, Malaysia
Reviewed 3 August 2014 via mobile

Stayed in this hotel for a conference at a nearby hotel. Was apprehensive after reading reviews but I was pleasantly surprised. Rooms are recently refurbished and very comfortable, well worth the money. The hotel might look dated from the outside, but don't be fooled. Great rooms

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Helpful?
Thank Navin N
MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review

Dear Navin N Thank you for your review and for staying with us at the Grand Margherita Hotel. It has been a pleasure having you stay with us while on business and an honor to have provided a great stay experience in Kuching. When planning your next getaway to Kuching, do not hesitate to book directly with us and take...

singapore
Reviewed 29 July 2014

This is a great hotel in down town Kuching's waterfront area, with peaceful river view across to north shore. For the price it charges, it is also great value for money. The rooms are spacious, fixtures are old but in working order; aircon is powerful and will be nicer if it can be controlled. Best is still the water front...

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Helpful?
Thank baksun
MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review

Dear baksun Thank you for your review and for staying with us at the Grand Margherita Hotel. We are please that you have had a great stay with us and we look forward to welcoming you back again! Do not hesitate to book directly with us the next time around and take advantage of our Best Price Guarantee which comes...

Singapore, Singapore
Reviewed 27 July 2014

This hotel is highly recommended for location, value for money and good service. The hotel is by the river giving you a nice river view and it is very near to Top Spot Seafood Food Court. It is right in the town centre very near to all major attractions in the city and only about 15-20 min drive from the...

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Helpful?
Thank 1john316
MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review

Dear 1john316 Thank you for your review and for staying with us at the Grand Margherita Hotel. It is always good to know when our guests have had a comfortable stay with us, and we look forward to welcoming you back again. Do not hesitate to book directly with us to enjoy our Best Price Guarantee. Should you have any...

Melbourne, Australia
Reviewed 25 July 2014 via mobile

The hotel is in a great spot, close to a number of food options and right on the river, which is great if you are located on the river side of the hotel as far as the view is concerned. We were in the recently renovated wing of the hotel and whilst it was comfortable enough, it was let down...

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Thank Crax81
MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review

Hi Crax81 Thank you for taking your time to write us a review and for staying with us at the Grand Margherita Hotel. We have shared your feedback with our team, and we would like to apologise for a less than perfect stay. We hope you will stay with us again and we look forward to welcoming you back. Do...

Singapore, Singapore
Reviewed 24 July 2014

Started with not getting picked up at the airport which was supposed to have been arranged. Short trip, hotel charged $65 Ringit and taxi was only $26 Ringit. Had "Club" room which was supposed to be Club check in. Wasn't the case, check in with everyone else. Get the "Im new" button person checking us in, advise no car waiting,...

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1Thank Nicholas D
Sydney, Australia
Reviewed 23 July 2014

A mix feeling when check in. Photos looks really nice but was given a shanty room with dirty carpet, smelly room and broken bathroom. Apparently they have 2 wings, Sadong Wing is the newly renovated building with sparkling rooms and Serapi Wing the shanty corner. Two very different conditions render this hotel with a 5 star rating at one end...

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Helpful?
1Thank mnmcsls
MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review

Dear mnmcsls Thank you for your review and for staying with us the Grand Margherita Hotel. We could not agree more on the Sarawak Laksa available at the Orchid Garden coffee house. It is simple delicious. We have shared your feedback with our team. Nonetheless, we hope to welcome you back again to our refreshed rooms. Do book directly with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of the city's business, entertainment and shopping district, the hotel offers free WiFi and is 20 minutes drive from the Kuching International Airport. Grand Margherita Hotel is adjacent to the Sarawak Plaza Shopping Complex and the Sarawak Economic Development Corporation Building. Its sister hotel, the Riverside Majestic, is located just across the road. With tourist attractions such as the Kuching Waterfront, Chinese Museum, Tua Pek Kong Chinese Temple, Fort Margherita and Main Bazaar nearby, Grand Margherita Hotel certainly has the best location in the city for business or leisure. Grand Margherita Hotel is classified as Green Hotel by the Ministry of Tourism and Culture Malaysia. ... more   less 

Additional Information about Grand Margherita Hotel

Address: Jalan Tunku Abdul Rahman | P.O. Box 2362, Kuching 93100, Malaysia
Region: Malaysia > Sarawak > Kuching
Price Range: $47 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Margherita Hotel 4*
Number of rooms: 288
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Priceline, Travelocity, Asiatravel.com Holdings, HotelTravel.com and Odigeo so you can book your Grand Margherita Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Margherita Hotel Kuching, Sarawak
Hotel Style:
#6 Luxury Hotel in Kuching
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Questions & Answers

Here's what travellers have asked, with answers from Grand Margherita Hotel staff and other travellers.
3 questions
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Stroud, United Kingdom
Kuching, Malaysia
over a year ago
Taipei, Taiwan

See all questions (3)

Questions? Get answers from Grand Margherita Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for riverside view and no smoking floor.”
 of 5 bubbles Carapipi, 6 Dec 2016 | Read review
“Do not stay lower floor... no view and very noisy!”
 of 5 bubbles AMY8556, 22 Nov 2016 | Read review
“Choose the executive suite level 5 and above”
 of 5 bubbles baharuddina2016, 18 Oct 2016 | Read review
“get the riverside room since its more beautifull”
 of 5 bubbles Flerist, 17 Oct 2016 | Read review
“select room with river view for much better experience Sarawak river.”
 of 5 bubbles mynameisINA, 14 Oct 2016 | Read review
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