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360 Xpress Citycenter Kuching

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360 Xpress Citycenter Kuching
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159 Reviews from our TripAdvisor Community

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There are newer reviews for 360 Xpress Citycenter Kuching
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Showing 133: English reviews
Reviewed 20 April 2014 via mobile

Hi, I understand it's a budget hotel but our room 403 was damp and had ants. I mentioned it to the first desk, they apologized and said they were starting renovations soon. The staff were friendly and the location is good. The trip advisor rating / recommendation is perhaps out of date. KK

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Helpful?
1Thank Kevina K
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Kevina, Thank you for sharing your time and experience with us. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. We are at the moment looking in to ways & means to eliminate the said dampness & the condition of our air-con facilities which is...

Kota Kinabalu, Malaysia
Reviewed 25 March 2014

I made reservation via online through their website and i managed to get it at low price (below RM 100) Disadvantage: No windows, no wifi (except at the lobby area), no breakfast included, towel (new) was smelly (probably it was the detergent smell) Advantages very spacious, they provide more than enough pillows, fridge, safety box, toileteries, hair dryer and heater,...

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Helpful?
Thank Mrs_Nur
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Aima, We appreciate your time & feedback shared with us. Thank you very much for your support. We will take note on the towels which we've shared the feedback with Housekeeping. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for...

Penang, Pulau Pinang, Malaysia
Reviewed 16 March 2014

Pro: Best shower i ever have amongst hotel, nice bed, big family deluxe room, excellent front desk services, with pick up and drop from airport service and near to Kuching attraction area. Con: Didn’t vacuum floor and throw rubbish after room services, didn’t provide shower cap, smutch bed sheet, a lot of mosquitoes in room and obsolete equipment. Overall, nice...

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Helpful?
Thank 26ching
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Ching, First of all thank you for sharing your time & feedback with us. We are pleased that you've enjoyed our in room facilities and services rendered to you during your stay with us. I had shared and highlighted your comments on the cleanliness and expectation of the room with my team and we apologize for the negative outcome...

Kuching, Malaysia
Reviewed 26 February 2014 via mobile

360 Xpress hotel is located near one of the vibrant area in the city. It is a few minutes walk to many night spots where the happenibgs are. At around USD40.00 per night it is one of the cheapest accomadation of it kind. Good for those travelling with light wallet.

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Helpful?
Thank Andy5009
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Andy, We appreciate your time & feedback shared with us. We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for your...

London, United Kingdom
Reviewed 14 February 2014

Great city center hotel at a great price. The staff are very helpful and offer all the trips that the 'big' hotels do, but at a cheaper price! Wifi is in the lobby only. The rooms are clean and big enough. A good choice of local food places nearby.

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Helpful?
2Thank ajgray15
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear AjGray, First of all thank you for sharing your time & feedback with us. We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again...

Kuala Lumpur, Malaysia
Reviewed 2 February 2014

I booked the room online and stayed here for 2 nights. A good place to stay in Kuching. Near to the waterfront..about 10 minutes walk only. The room was clean and good. Staffs were very friendly and helpful. They can improve on having a wifi in the rooms instead of only in the lobby.

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Helpful?
4Thank shahrul79
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Shahrul, First of all thank you for sharing your experience with us. We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you...

Penang Island, Malaysia
Reviewed 1 December 2013 via mobile

Room was really nice (especially the hot shower) - had no windows, but that was fine. Beds are comfy. Staff was super helpful with everything (planing trips and providing transportation to airport and semenggoh). Especially Abu is such a great person to ask for travel advice! Thank you. The hotel is super close to the center - 5 minutes walking...

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Helpful?
6Thank ezzl
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Ezzl, Thank you for sharing your time & feedback with us. We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for...

Miri, Malaysia
Reviewed 21 October 2013

I have stayed at this hotel three times now, and have been so completely satisfied with the service and rooms that I finally decided to give it a review. It is a budget hotel but the decor and cleanliness of the rooms is 4+ star. The staff are always so cheerful and helpful, although it was a month since my...

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Helpful?
1Thank Keith_Miri
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Keith, Thank you very much for your review comments. We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for your kind...

Kuala Lumpur
Reviewed 18 October 2013

This is my third time using 360 Express. Maintenance and cleanliness levels are deteriorating. Was given a single, tiny room. Noise level from road and some faulty, noisy air con compressor that comes on and off at intervals kept me awake all night. Sheets look clean but have a musty smell..was itching throughout. Room 604 highly not recommended if you...

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Helpful?
Thank Siew F
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Siew, First of all I would like to thank you for your constructive feedbacks shared here with us during your stay. We are disappointed to received your dissatisfaction on the un-prevented noise pollution, It is our sincere desire to continuously strive and deliver the best possible service and comfort to every guest who chooses us here at 360 Xpress....

Kota Kinabalu, Malaysia
Reviewed 9 October 2013

Overall I give this hotel a 3 1/2 star. Location of the hotel is very good and within walking distance to the old Kuching city. It has gone through a general renovation although the carpet on the corridors leading to the rooms were filthy when I was last there. All the rooms do not have windows and best suited to...

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Helpful?
1Thank BillyS3
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear BillyS3, Thank you for sharing your time and experience with us. We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. We will definitely look in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about 360 Xpress Citycenter Kuching

Address: Wisma Phoenix Jalan Song Thian Cheok, Kuching 93100, Malaysia
Region: Malaysia > Sarawak > Kuching
Price Range: $24 - $40 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — 360 Xpress Citycenter Kuching 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
360 Xpress Citycenter Kuching Hotel Kuching
360 Xpress Citycenter Kuching Sarawak
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Questions & Answers

Here's what travellers have asked, with answers from 360 Xpress Citycenter Kuching staff and other travellers.
1 question
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Johor Bahru, Malaysia
over a year ago

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Questions? Get answers from 360 Xpress Citycenter Kuching staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good location, easy acces”
 of 5 bubbles paulinabajko, 8 Oct 2016 | Read review
“Corner room is very spacious (twin bed room)”
 of 5 bubbles IrfaNazli, 15 May 2016 | Read review
“No choice for room, all the same.”
 of 5 bubbles Farhat21, 16 Mar 2016 | Read review
“If you require windows and clean environment then this hotel is not for you.”
 of 5 bubbles Oz10, 24 Dec 2014 | Read review
“Always ask for a room with windows, it costs more but it'll worth it :)”
  • The bathroom.
  • The bathroom.
  • Very basic, but just nice.
  • Super comfy bed :D
 of 5 bubbles MeenaB_12, 14 Oct 2014 | Read review
5 of 5
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