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Crystal Crown Hotel Petaling Jaya

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12, Lorong Utara A Off Jalan Utara, Petaling Jaya 46200 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$61
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Free cancellation until 28/10/21
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US$53
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US$38
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Trip.comUS$46
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (111)
Room & Suite (28)
Pool & Beach (3)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 19/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crystal Crown Hotel Petaling Jaya
Updated 19/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 83 hotels in Petaling Jaya
Location
Cleanliness
Service
Value
Doors first opened to guests on January 1995 and since, Crystal Crown Hotel Petaling Jaya has fast gained its popularity among business travellers, families, and tourists. It is an ideal choice for those who would like to stay connected and within the hub of the Commercial and Business District of Petaling Jaya. Comprised of 273 tastefully designed rooms, the hotel has a full range of room types from oversized Superior & Double rooms, to our ultra-spacious Junior Suites & Full Suites. Boasting some of the largest rooms in KL, Crystal Crown also offers its VIP guests the Executive Summit Floor, where we provide extra space and comfort to our guests. Executive Summit Floor guests will have exclusive access to our Summit Lounge with complimentary beverages throughout the day. All our guests also enjoy free internet access in room and through the property. Guests may also enjoy our daily buffet breakfast at Brass Cafe located in the lobby. We have been rated highly for our food, but breakfast especially is a crowd favourite. A dedicated pastry chef on site ensures we have fresh baked goodies every day for our guests. For food connoisseurs, we also have the Chef Rasa Sayang Chinese restaurant that specialises in traditional delicacies and dim sum. Japanese food lovers will enjoy Sango restaurant that offers sushi, yakitori, teppanyaki, sashimi. In addition to Brass, Sango and Chef Rasa Sayang, we also have our Coffee House that serves coffee, a special 12 course high tea service daily, and a range of speciality desserts. Guests may wind down after a busy day at our outdoor swimming pool or enjoy a massage at the Health Club. Those looking for conference and meeting rooms will enjoy the broad range of facilities we have on hand to suit events from weddings to conferences. With ample parking, valet service, and shuttle services, we are here to help our guests with whatever needs they may have. We are PJ's best kept secret, come and stay with us and you will see why.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Conference facilities
Spa
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
24-hour security
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
Malay

Location

Full view
74Somewhat walkable
Grade: 74 out of 100
105Restaurantswithin 1 km
9Attractionswithin 1 km
200Reviews1Q+A39Room tips
Traveller rating
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  • 59
  • 17
  • 16
Time of year
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Popular mentions
afiq2021 wrote a review Aug 2021
Petaling Jaya, Malaysia1 contribution
Came here to undergo mandatory quarantine and I am very thankful that I was assigned to this hotel. The staff upon arrival and to this very day (as of writing) were very helpful. The services and amenities are top notch.
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Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Crystal Crown Hotel Petaling Jaya PJ, General Manager at Crystal Crown Hotel Petaling Jaya
Responded 2 weeks ago
Dear afiq2021, Thank you for the great review! We are happy to hear that you enjoyed your stay. We look forward to welcoming you back again soon. Best Regards, Crystal Crown PJ Team
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Ezlyn wrote a review Aug 2021
2 contributions
Chose this hotel for my 14 days mandatory quarantine upon arrival from Saudi Arabia, initially because of the location which is near to my family’s house. However, I’m glad that I booked this hotel, as I definitely have no complaints! It was a very pleasant and smooth quarantine period, thanks to the excellent and warm service provided by the staffs of the CCHPJ. The room is spacious, 4 meals/day is provided with extensive menu options which you can change daily (I especially love the japanese and dimsum selection!) and the staffs respond to all queries and requests very promptly. A very special tribute to Ms Shamini, for being very helpful and accomodating from the booking process right throughout the entire stay. Kudos and keep up the good job! Will definitely recommend your hotel to others!
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Date of stay: August 2021Trip type: Travelled solo
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Response from Crystal Crown Hotel Petaling Jaya PJ, General Manager at Crystal Crown Hotel Petaling Jaya
Responded 2 weeks ago
Dear ezlyn, Thank you for your amazing review. We have been listening to our customers and working very hard to make sure we providing world class service and food. We hope to welcome you back again soon! Best Regards, Crystal Crown PJ Team
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Zoe wrote a review Aug 2021
Kuala Lumpur, Malaysia68 contributions48 helpful votes
We had a very pleasing quarantine stay here. The junior suite is huge and very comfortable. Service was excellent and staff helped us to acquire a microwave and a yoga mat during our stay. Nothing is too much trouble and you are able to ask for fresh towels, beddings and toiletries throughout the stay. The food was extremely good. We were served 4 meals a day and the choice was extensive. As a vegetarian and vegan we opted to swap at least one meal most days and were never disappointed. Portions are big and the food arrives hot and on time. Requests were always taken into account e.g. no chilli, no cheese. You are also able to order from a bakery and mini baguettes and croissants are worth it when you need a carb treat. We particularly loved the veggie katsu curry, vegan pesto pasta, spaghetti napolitan, mee goreng, vegetarian masala and fried rice. The whole staff work so hard to keep you happy but special mention has to go to the chefs who are seemingly working non stop. Thank you for making this quarantine a pleasant experience! We really appreciate it.
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip: Pre order a microwave so you can eat your food at your chosen time Opt for a suite the space is...
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1 Helpful vote
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Response from Crystal Crown Hotel Petaling Jaya PJ, General Manager at Crystal Crown Hotel Petaling Jaya
Responded 2 weeks ago
Dear vitaminseazoe, We have made our Premium Quarantine Package very affordable and very attractive in terms of its amenities. As you noticed, our rooms are bigger than most and our food is a particular point of pride. Thank you for taking the time to write to us and let us know you had a pleasant stay. We hope we can welcome you back again soon and do let us know in advance and we will be sure to offer you the best room we have available at the time. Simply alert the front desk staff that you reviewed us here. Best Regards, Crystal Crown PJ Team
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lll wrote a review Aug 2021
1 contribution
The food for quantantine is very good here. They off you varieties of choices for replacement. The only problem is the network is a bit slow here. So if you want to have a business online meeting you should be ready for the unstable signal
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Date of stay: July 2021Trip type: Travelled solo
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Response from Crystal Crown Hotel Petaling Jaya PJ, General Manager at Crystal Crown Hotel Petaling Jaya
Responded 11 Aug 2021
Dear linlifan, Thank you for taking the time to leave us a review of recent stay. Food is something we are passionate about and we are happy to hear that it shows. While we do understand about the wifi signal, this is something that we work hard to maintain since the start of the pandemic and more people being online in general these days. We hope to be able to welcome you back again for a future stay and if you contact us directly we will make sure you get the best room available at the time. Simply let front desk know you reviewed us here prior to your stay. Regards, Crystal Crown PJ Team
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Leeanne wrote a review Aug 2021
Kuala Lumpur, Malaysia20 contributions8 helpful votes
We chose this hotel for our 14-day quarantine stay because of the large rooms, access to a microwave, coffee machine, bath, rain shower and the fact that it was close to friends if we needed things delivered. We can not fault a thing - Marion was excellent from beginning to end in regards to communication and support, as were all of the hotel staff. Food was fine and if we didn't like choices on a particular day, we could easily switch it out. Even though we took some of our own favourites, there was more than enough food delivered each day. We also enjoyed the coffee frappes from the cafe. Service was very quick as were the answers to all of our questions. Internet in our room was no problem during our entire stay so we could continue to both work, and stream movies in our downtime. Windows opened a fraction for a small breath of fresh air and our view was lovely. The bed was super comfortable. Everything was great, and we can't thank everyone involved for making this feel more like a holiday than confinement. :)
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Date of stay: July 2021
Location
Service
Sleep Quality
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Response from Crystal Crown Hotel Petaling Jaya PJ, General Manager at Crystal Crown Hotel Petaling Jaya
Responded 11 Aug 2021
Dear Openingoneseyes, Thank you for the great review. We really do take pride in what we can offer our guests. Our rooms are more spacious and more well appointed than many hotels in PJ and KL too. We have some of the largest floor plans and we take special pride in our food service as we work very hard to make sure no one goes hungry or without cuisine of choice. We are happy to hear you found this to be the same and we wish to welcome you back again soon. Regards, Crystal Crown PJ Team
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PRICE RANGE
US$41 - US$64 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSelangorPetaling DistrictPetaling Jaya
NUMBER OF ROOMS
273
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Frequently Asked Questions about Crystal Crown Hotel Petaling Jaya
Which popular attractions are close to Crystal Crown Hotel Petaling Jaya?
Nearby attractions include ATAG Malaysia (0.9 km), Taman Aman Jogging Park (0.5 km), and Amcorp Mall (0.7 km).
What are some of the property amenities at Crystal Crown Hotel Petaling Jaya?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Crystal Crown Hotel Petaling Jaya?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crystal Crown Hotel Petaling Jaya?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Crystal Crown Hotel Petaling Jaya?
Yes, free parking is available to guests.
What are some restaurants close to Crystal Crown Hotel Petaling Jaya?
Conveniently located restaurants include Yue, Kampachi Plaza33, and Miyabi.
Are there opportunities to exercise at Crystal Crown Hotel Petaling Jaya?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Crystal Crown Hotel Petaling Jaya located near the city centre?
Yes, it is 0.8 km away from the centre of Petaling Jaya.
Are any cleaning services offered at Crystal Crown Hotel Petaling Jaya?
Yes, dry cleaning and laundry service are offered to guests.
Does Crystal Crown Hotel Petaling Jaya offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Crystal Crown Hotel Petaling Jaya?
Many travellers enjoy visiting Kuala Lumpur City Gallery (7.0 km), Istana Negara (6.2 km), and Royal Selangor Club (7.1 km).