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Sheraton Petaling Jaya Hotel

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Jalan Utara C, Petaling Jaya 46200 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$82
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Free cancellation until 09/01/22
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US$82
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Free cancellation until 09/01/22
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Traveller (853)
Room & Suite (270)
Videos (4)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 18/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Petaling Jaya Hotel
Updated 18/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 83 hotels in Petaling Jaya
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the satellite city of Petaling Jaya (fondly referred to as ‘PJ’ to local residents) and just 10 kilometers west of Malaysia’s capital city of Kuala Lumpur, Sheraton Petaling Jaya Hotel is accessible from Federal Highway, the main arterial road linking PJ and Kuala Lumpur.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Rooftop pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Highchairs available
Airport transportation
Valet parking
Paid private parking on-site
Wifi
Pool with view
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Poolside bar
Rooftop bar
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Sun loungers / beach chairs
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bidet
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Great View
Languages Spoken
English, Chinese, Malay
Hotel links
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Location

Full view
81Good for walkers
Grade: 81 out of 100
118Restaurantswithin 1 km
8Attractionswithin 1 km
581Reviews14Q+A45Room tips
Traveller rating
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Popular mentions
MiinHway F wrote a review May 2021
Kuala Lumpur, Malaysia94 contributions104 helpful votes
Stayed in Club Access guest room during MCO 3.0+ , the room is very well appointed, nice view of federal highway, a comfortable spacious sofa, work desk , nice bath tub and rain shower. Bed was excellent and comfortable, I had a very good night sleep. Internet wifi access is good, and we could call guest services if we need anything. However I would like to highlight there is room for improvement in the front desk section, I found some of the Front Office staff lack warmth and friendliness in welcoming guests. This is my personal feeling and it might differ with other guests. I also found some stickiness to the marble floor when I step on barefoot in the room, perhaps the room turnover rate was fast and no time to let it dry. Although we are living in unusual times , I would expect a certain standard from a 5 star establishment. Nevertheless I find other staff from guest service customer hotline to room service and housekeeping friendly and courteous. I did enjoy my time here at Sheraton and as would stay again.
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Date of stay: May 2021Trip type: Travelled as a couple
2 Helpful votes
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Response from Angela Fox, General Manager at Sheraton Petaling Jaya Hotel
Responded 2 Jun 2021
Dear MiinHway F Firstly, thank you for staying with us during these unusual times. We certainly appreciate your support, and are pleased to see that overall you enjoyed your experience. Our sincere apologies for any shortfalls that you experienced in service, particularly from our Front Desk team. While we usually receive very positive feedback from our guests about their interactions with our associates, we sincerely regret that this wasn't your experience. Rest assured your feedback has been shared with our Front Office Manager for further review. We do hope to welcome you back again soon. In the meantime, take care & stay safe! Warm regards Angela Fox General Manager
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Sivashankar Rajandran wrote a review Apr 2021
Klang, Malaysia5 contributions
+1
The associates are excellent! Would like to shout out the associates name for them to get the recognitions Front office : Puru - attended my phone call with proper greetings and warm welcoming tone. Jeremy - help us for seamless check in Adeline - attentive and her warm smile bring the FO more delightful Andy (loyalty manager/ club manager) - who have surprised my daughter by giving wristband Wan Hui (intern) - who is very attentive as well During checkout: Fong xin and Khaidy are attentive! Miyabi Japanese restaurant: Wainhe siah - did extra initiative to fulfil my request (additional chilli padi for my garlic fried rice which made me impressed) Including Kalai and Yamuna who have surprised my daughter and gave her marshmallow ( impressed too) Not forgetting their Chef Tetsuya san who greets us with some warm welcome and even when we leaves the restaurant. ( arrigato) Morning breakfast restaurant: There was a Malay girl : Niyatisha who also very welcoming compared to other associates Not forgetting Chef Nanda and entire chefs on duty on that who is taking care all of the guest orders ( tip top notch service) I have ordered the waffle and noticed that the chef were taking their time which is good to ensure the guest satisfied with their meal (pst ; not blaming them but good job!) Pool bar area associates also very helpful when i have asked them for pool towels My only concern will be ,not place the table near to kids pool area due to notice some of the guest who smokes cigars which the smokes travels to the kids pool area and it can be smell strongly . Im sorry if i have misspelled any of the associates name During this pandemic,hotel line are badly effected but nevertheless the associate’s attentiveness and hospitality never let the hotel name down including, GM, HOD and the management guidance
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Date of stay: March 2021Trip type: Travelled with family
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Response from Angela Fox, General Manager at Sheraton Petaling Jaya Hotel
Responded 27 Apr 2021
Dear SivashankarRajandran Firstly, thank you very much for choosing to stay at Sheraton PJ ! We truly appreciate you taking the time to provide such wonderful recognition for so many of our valued associates. Our team take great pride in delivering memorable service to our guests, and we have shared your kind words with them to motivate them to continue doing so. Thank you for your feedback regarding smoking near the children's pool as well. Again, thank you for sharing your experience with our associates, and we hope to welcome you back again soon! Warmly Angela Fox General Manager
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Rajmohan wrote a review Apr 2021
10 contributions
+1
Had a great day ahead.. with a wonderful staff as well... The bar manager NARESH is a kind and humble.. and for sure... CHEF NANDA is the best ever!!!! The food was so delicious and “we just think what a man!!” Hope to see u all soon ya
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Date of stay: April 2021Trip type: Travelled with family
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Response from Angela Fox, General Manager at Sheraton Petaling Jaya Hotel
Responded 27 Apr 2021
Dear Raj8400 Thank you so much for celebrating your Dad's birthday at Sala Bar! We're very pleased to hear that Naresh took such great care of you, and that you enjoyed Chef Nanda's delicious cuisine. We look forward to seeing you again soon! Best regards Angela Fox General Manager
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Jin wrote a review Apr 2021
Kuala Lumpur, Malaysia5 contributions
Special thanks to Ms. Wati for the superb and friendly service! She was kind enough to secure me a table by the Windows for me to spend my New Year Eve with my friend! Quiet and comfy ambience and food is delicious as well! Service is great too overall a solid 9.5/10!! Thank you Ms. Wati!
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Date of stay: January 2021Trip type: Travelled with friends
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Response from Angela Fox, General Manager at Sheraton Petaling Jaya Hotel
Responded 14 Apr 2021
Dear Jun0122 Thank you very much for sharing your review on your New Year's Eve experience with your friend. We are very proud of our team and the service that they delivery, and have shared your much appreciated feedback with Wati to recognise her for her efforts. Thank you again, and we hope to see you soon. Warm regards Angela Fox General Manager
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Xin-Fang wrote a review Apr 2021
Kuala Lumpur, Malaysia1499 contributions137 helpful votes
+1
Sheraton Petaling Jaya hotel is easily to be located as it is facing a main road. It can be reached via LRT Asia Jaya. Guests are required to go to ground floor (Hotel entrance lobby) for scanning MySejahtera QR code and checking body temperature. The check-in and check-out processes are to be conducted on 3rd floor (Reception Lobby). The check-in and check-out processes were smooth during our stay. On-site parking is available with RM3/hour, and RM30/day for valet parking. We took the Drive, Dine and Dream package inclusive of breakfast and dinner, and complimentary self-parking. We stayed in a Deluxe King room (12th floor), the air-conditioned room was spacious and clean. We were provided with four pillows, pillowtop mattress, and duvet. The king bed was comfortable to sleep on. There is a writing desk with ergonomic chair, and sofa in the room. Room amenities included four complimentary bottled water, tea/coffee-making facility, empty fridge (due to CMCO), telephone, wardrobe, bathrobes, slippers, iron and ironing board, safe box, torchlight, television (local and international channels), and alarm clock. There is a body-length mirror (part of the wardrobe) opposite of the ensuite bathroom. A waist-length mirror and lighted make-up mirror can be found in the ensuite bathroom The ensuite marble bathroom has a washing basin, bath tub, hair dryer, body towel, hand towel, floor mat, toilet, standing and rainforest shower. Toiletries such as tooth brush and tooth paste, bath and facial bar, shampoo, conditioner, body wash, lotion, comb, vanity kit, shower cap, toilet paper, and tissue paper are provided. We had breakfast and dinner (buffet style) in Feast, located on the same floor as the reception lobby. The food variety was sufficient for hearty meals. In-room dining service is available until 12AM. The infinity swimming pool (33rd floor) opens from 7AM to 7PM. Advance reservation is required as each room is given 1 hour to enjoy the pool. In short, we had a relaxing weekend in Sheraton Petaling Jaya. The staffs were courteous and professional.
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Date of stay: April 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Angela Fox, General Manager at Sheraton Petaling Jaya Hotel
Responded 9 Apr 2021
Dear Xin-Fang Thank you very much for taking the time to share your detailed description of the hotel and your experience with the TripAdvisor Community. We are so pleased that overall you had a relaxing stay, and found our location to be convenient and the service to your expectation. We look forward to welcoming you back again in future. Warm regards Angela Fox General Manager
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PRICE RANGE
US$70 - US$118 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSelangorPetaling DistrictPetaling Jaya
NUMBER OF ROOMS
253
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Frequently Asked Questions about Sheraton Petaling Jaya Hotel
Which popular attractions are close to Sheraton Petaling Jaya Hotel?
Nearby attractions include ATAG Malaysia (0.7 km), Taman Aman Jogging Park (0.4 km), and Amcorp Mall (0.8 km).
What are some of the property amenities at Sheraton Petaling Jaya Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Sheraton Petaling Jaya Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Petaling Jaya Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sheraton Petaling Jaya Hotel?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Sheraton Petaling Jaya Hotel?
Conveniently located restaurants include Yue, Kampachi Plaza33, and Miyabi.
Are there opportunities to exercise at Sheraton Petaling Jaya Hotel?
Yes, guests have access to a fitness centre and a rooftop pool during their stay.
Does Sheraton Petaling Jaya Hotel have an airport shuttle?
Yes, Sheraton Petaling Jaya Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Sheraton Petaling Jaya Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Petaling Jaya.
Are any cleaning services offered at Sheraton Petaling Jaya Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Petaling Jaya Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.