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Eastin Hotel Kuala Lumpur

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Eastin Hotel Kuala Lumpur
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576 Reviews from our TripAdvisor Community

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Showing 535: English reviews
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Reviewed 6 days ago NEWvia mobile

This hotel is a bit away from business district, but If you love tranquil hotel for the night, this will be your choice. Waiters with smiles on the face and passionate to help. Breakfast is buffet type with western and Asian food choices, for dinner they have 3 restaurants in the house, Japanese Chinese and a bar. all with outstanding...

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1Thank Hanxiao F
Reviewed 1 week ago via mobile

We booked two nights for short stay without breakfast option. The room was big, especially the bath room. The bed was also very nice. The staff are friendly. However, it seems that the housekeeping from previous check out was not carefully done as there is some stain in mug and the supply was not refilled properly. But during the next...

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Thank Shu Ting G
Monza, Italy
Reviewed 1 week ago via mobile

Very good position. You have a big clean room. The fitness center is new and well equipped. You can find three restaurants at the floor. Breakfast with big choice. Service is fast and kind.What do you want more?

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Thank Danilo P
Winchcombe, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed few days on business. Rooms fine and buffet breakfast very good. It's location is not that good , taxi to Metro station. Hence average marking , hotel is good other than that Concierge service very helpful Skippy's pizza and bar just behind hotel was convenient Metro is cheap and effective, traffic in KL is very bad and travelling by...

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Thank MartofWinch
Alor Setar, Malaysia
Reviewed 3 weeks ago

Great, good service , good environment, very enjoying when having a dinner there. Nice buffets , feel relaxing , 1602 executive room nice & comfortable but just the air Cond abit noisy. Anyway Will be back there again. This was a second times stay in Eastin Hotel KL

Review collected in partnership with this hotel
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1Thank S241XUmichellet
Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

I make a booking via Hotels.com and it failed me the most this time. Environment is good, however bad experience during my stay. 1. My booking room type is not available upon our check in. My dad check in on my behalf and he just signed as per front desk requested. We only find out when they charges us extra...

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Thank Minise_88
Gallway
Reviewed 19 March 2017

Stayed here for a business trip. Initially, everything was ok however we ordered room service. The meals were cold, and nothing like the photograph. When staying in a hotel and paying top dollar we expect the food to be half decent. This was far from it. Ordered the tomato soup with crab, however, what I received was packet soup sloshed...

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Thank Happy C
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear Happy C Thank you for the feedback you have provided. This level of detail is important for us so we know exactly how we can improve for future experiences. We sincerely regret any inconveniences you experienced . Your comments have been shared with the relevant departments to ensure we consistently maintain our quality procedures and service standards. Warm Regards...

Kuching, Malaysia
Reviewed 18 March 2017 via mobile

Overall experience is very good. Friendly staffs and nice hotel. Parking place is well lit and easy to find spots. Stayed in Executive Deluxe. Room is nice and spacious. Bathtub n separate shower too.. Buffet breakfast is good too. Lots of choices. Definitely will come back to Eastin if coming to KL again.

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Thank DianaCeline
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear DianaCeline Thank you for your generous compliments. We’re delighted you enjoyed your stay here. Your comments and review are a great indication that we are on the right track to achieving guest satisfaction. We look forward to welcoming you for future stays. Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur

Penang Island, Malaysia
Reviewed 18 March 2017

This is a great room for family with kids, their room is very big. It has a living hall, 1 toilet outside, 2 rooms and the master room with attached bathroom. The rooms looks a bit old but other than that it was okay. The space is very big and bed is comfortable.

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Thank yfuwong
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear yfuwong We value your patronage and the entire team at the hotel looks forward to being of continued service to you and welcoming you back to the Eastin Hotel Kuala Lumpur . Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur

Alor Setar, Malaysia
Reviewed 8 March 2017

Recently stayed here for 2 nights. Staffs were very friendly. I would give a 5/5 for the staffs at the check in counter. Everything was done swiftly including the parking tickets (you need to get it punched out each time you leave the hotel parking lot to avoid payment). Room was very spacious and comfortable. Bathroom was also kept very...

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Helpful?
Thank SteveLeo
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear SteveLeo It is always great to hear positive feedback regarding our associates at the Front Desk. Thank you for the 5/5 rating .Your comments will definitely be shared with the team and will provide a great morale booster for them . I certainly appreciate your feedback on the other aspects highlighted as it is an important tool in knowing...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Eastin Hotel Kuala Lumpur hotel is a business class hotel of international standards. Situated strategically on Jalan Damansara, an upmarket location nestled conveniently within the vicinity of golf courses, shopping malls and office buildings, it is designed to suit your needs as a business or leisure travelers. Enjoy the warm Eastin hospitality and experience our passion for efficiency and service excellence. Catering to an array of travelers and corporations, we provide an unparalleled experience coupled with efficient services, amenities and facilities to fulfill the needs of our much valued guests. Our room is more than just 'deluxe,' it is a well designed, contemporary home with warmth, ultra modern facilities and glorious space to greet you. With a combination of warm hospitality, you also get a sense that you have reached the one place where business becomes a pleasure. ... more   less 

Additional Information about Eastin Hotel Kuala Lumpur

Address: 13 Jalan 16/11 | Pusat Dagang Seksyen 16, Petaling Jaya 46350, Malaysia
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: $85 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Eastin Hotel Kuala Lumpur 4.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Eastin Hotel Petaling Jaya
Doubletree Petaling Jaya
Hotel Style:
#3 Best Value Hotel in Petaling Jaya
#3 Business Hotel in Petaling Jaya
#4 Luxury Hotel in Petaling Jaya
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Questions & Answers

Here's what travellers have asked, with answers from Eastin Hotel Kuala Lumpur staff and other travellers.
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Questions? Get answers from Eastin Hotel Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5