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Eastin Hotel Kuala Lumpur

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Eastin Hotel Kuala Lumpur
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548 Reviews from our TripAdvisor Community

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Showing 509: English reviews
Petaling Jaya, Malaysia
Level Contributor
88 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed yesterday NEW

I stay here because having training in Phileo Damansara. Training center just next to the hotel and within 5 minutes walking distance only. This hotel is full of china tourist. Breakfast of this hotel is good with variety of choices. However, I will not prefer to stay here for vacation because no public transport that can reach to city. They... More 

Helpful?
Thank GuunGoh
Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

It is really a nice stay for these few days, definitely a compliment to Prem Kumar, he has been very helpful and efficient in arranging our rooms. Its not easy nowadays to have such efficient, informative and superb attitude staff. I will definitely recommend this hotel to my friends and I will be back again!

Helpful?
Thank julie7088
Chandler, Arizona
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 days ago NEW

Deluxe room is spacious but that's about it. Bathroom floor is made from marble which made it hazardous when it is wet and you have young child running around. Shower height, size of the tub, mirror are just customise for westerners but not average asian size ladies like me. Counter staff never say a word or even greet me upon... More 

Helpful?
Thank Jac L
Chennai
Level Contributor
142 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 3 weeks ago via mobile

Had gone to KL on a business visit this month and was put up in this hotel by my company. The hotel was quite nice and well maintained. Rooms are spacious, clean and well done. Bathroom was also clean. Bed Lenin towels were clean. Breakfast had a good spread and my colleagues said it was good. Service and staff very... More 

Helpful?
Thank Sharad K
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear Sharad K Thank you for sharing your comments following your stay at the Eastin Hotel Kuala Lumpur. We are delighted you found our services and associates very good . We look forward to welcoming you back the next time your travel plans bring you to Kuala Lumpur. Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur . More 

Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

Stayed for 4 nights recently for business. There was nothing much around the hotel, so not an ideal location for family holiday. The staff was courteous and efficient, the room was spacious with modern feel although the safe box was broken thus useless. The selection for morning breakfast was abundant (dear kitchen staff, please do NOT store your honey on... More 

Helpful?
Thank Luke S
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear Luke S Thank you for your feedback .I certainly appreciate your endorsement that we are a "top class service business hotel". Your comments will be reviewed with the departments concerned to be looked into immediately . We look forward to welcoming you back to the Eastin Hotel Kuala Lumpur soon. Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala... More 

A TripAdvisor Member
Reviewed 5 weeks ago via mobile

After a long trip & business meeting, have a late check-in. Though i really appreciated my room was upgraded to executive BUT the bad encounter after collecting room-card; seeing many people in the lift struggling to access the level. I too could not access to my floor level. Need the conceige using his master key to enable to my floor... More 

Helpful?
Thank A TripAdvisor Member
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear Guest Thank you for taking the time to post your comments on TripAdvisor . I would like to take this opportunity to inform you we are currently in the midst of upgrading our key card access system. The project is expected to be completed by the first week of December. Please do accept my apologies for the inconvenience caused... More 

1 review
Reviewed 30 October 2016 via mobile

Stayed executive deluxe room for a night. The room is large and 2tv provided. Slightly disappointed the bathtub has yellow stain on it. But this doesn't affect my good mood in hotel. The officer also nice to us when showing where has the groceries for us.

Helpful?
Thank Cherise C
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear Cherise C Thank you for choosing to stay at the Eastin Hotel Kuala Lumpur and taking the time to let us know about your stay. We look forward to welcoming you back soon. Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur More 

Perth
Level Contributor
66 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 30 October 2016

Stayed at this property for a night while attending a wedding dinner nearby. This hotel has been around for a while now so don't expect a sparkling new hotel. The location is convenient, depending on where you want to go. There is no really anything such as restaurants or shopping mall nearby. However, the hotel has free underground car park.... More 

Helpful?
1 Thank AsiantravellerPerth
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear AsiantravellerPerth Thank you for having spared time to share your experience on Trip Advisor. It was a pleasure having you stay with us. The MRT is indeed scheduled to open mid - December and is just a stone's throw away from the hotel. Once functional ,the Sungei Buloh - Muzium Negara (KL Sentral ) line will provide ease of... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 October 2016

I read the previous reviews and don't understand how others rated their experience so highly. Yes the location is fine and so are the rooms - but that's expected from what we're paying. However, breakfast was absolutely disappointing - tables were not cleared, food weren't up to expectation (if you can't ace scrambled eggs then it's definitely disappointing). Curious about... More 

Helpful?
Thank Sutotheann
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear Sutotheann First of all I would like to thank you for the opportunity to know and understand your experiences and perspectives. Creating wonderful guest experiences is singularly the most important item that we aim to succeed with and I sincerely apologize your expectations were not met . Your comments have been shared with the relevant departments to ensure we... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Eastin Hotel Kuala Lumpur hotel is a business class hotel of international standards. Situated strategically on Jalan Damansara, an upmarket location nestled conveniently within the vicinity of golf courses, shopping malls and office buildings, it is designed to suit your needs as a business or leisure travelers. Enjoy the warm Eastin hospitality and experience our passion for efficiency and service excellence. Catering to an array of travelers and corporations, we provide an unparalleled experience coupled with efficient services, amenities and facilities to fulfill the needs of our much valued guests. Our room is more than just 'deluxe,' it is a well designed, contemporary home with warmth, ultra modern facilities and glorious space to greet you. With a combination of warm hospitality, you also get a sense that you have reached the one place where business becomes a pleasure. ... more   less 

Additional Information about Eastin Hotel Kuala Lumpur

Address: 13 Jalan 16/11 | Pusat Dagang Seksyen 16, Petaling Jaya 46350, Malaysia
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: $74 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Eastin Hotel Kuala Lumpur 4.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Eastin Hotel Petaling Jaya
Doubletree Petaling Jaya
Hotel Style:
#3 Business Hotel in Petaling Jaya
#3 Best Value Hotel in Petaling Jaya
#5 Luxury Hotel in Petaling Jaya
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Questions & Answers

Here's what travellers have asked, with answers from Eastin Hotel Kuala Lumpur staff and other travellers.
5 questions
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Questions? Get answers from Eastin Hotel Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
 of 5 bubbles 366jacl, 29 Nov 2016 | Read review
“level 13 is smoking floor so stay under it or WAY ABOVE it. level 14 has very strong smell of cigarettes all day long.”
 of 5 bubbles G8189YCstephaniel, 5 Nov 2016 | Read review
“There are smoking and non smoking room”
 of 5 bubbles EliasC414, 3 Oct 2016 | Read review
“Enjoy the breakfast variety.”
 of 5 bubbles brianhU1358LT, 30 Sep 2016 | Read review
“higher floors provide great view over KL”
 of 5 bubbles LutzG966, 26 Aug 2016 | Read review
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