We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sunway Pyramid Hotel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sunway Pyramid Hotel
Sunway Pyramid Hotel
Panoramas (13)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,134 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,071: English reviews
Start your review of Sunway Pyramid Hotel
 Click to rate
Reviewed yesterday NEW

Satisfied will come again. Rooms are new , convenient and near to sunway lagoon, and sunway mall ,hassle fee staycation , breakfast are great facilities are excellent , very easy and fast to check in and check out

Review collected in partnership with this hotel
 Report
Helpful?
Thank mr_tapai
HOTEL’S FAVOURITE REVIEW
Reviewed 25 February 2017

The rooms are newly renovated with great furnishings. The workmanship to the rooms are top quality. The hotel is connected to the shopping centre, which is very convenient and has a wide range of shops, from high end to affordable stores. Breakfast was plentiful with lots of options and the theme park is right next door. Staff are welcoming and...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Jot88
About Hotel's Favourite Review
sunway2016, General Manager at Sunway Pyramid Hotel, responded to this review

Dear Jot88, Thank you very much for your kind review! We appreciate you for detailing your staying experience with us. We hope you enjoyed the facilities, services as well as the breakfast we prepared during your stay with us. We look forward to seeing you again! Thank you once again and may you have a great day ahead! Best Regards,...

Reviewed yesterday NEW

I have call to make booking reservation on behalf for a guess, a girl name Lina from reservation Dept insist need guest's full name eventough i have provided them with the credit card info to secure the booking. Very unfriendly staff. Everytime when I call make booking they didn't speak friendly.

 Report
Helpful?
Thank Sharon C
Jakarta, Indonesia
Reviewed yesterday NEW

This is the nearest hotel to Sunway Pyramid Mall.. very comfortable, in service and facility. Price is good compare to the facility we get. Satisfied and hope to come again oneday! Breakfast is so so.. but the rest is all GOOD. Best one!

Review collected in partnership with this hotel
 Report
Helpful?
Thank syepromotion
Management response:

Dear syepromotion Thank you for your review. We are pleased that you had a wonderful stay with us. We have taken note of your feedback on breakfast. If time permits, drop us an email at sprh.dm@sunwayhotels.com and share with us how we can better improve our breakfast experience. We look forward to welcome you back to Sunway City in the...

Kuala Lumpur, Malaysia
Reviewed yesterday NEW

good facilities, good food, reasonable price. staff were very helpful & friendly. room is very clean. good ambience beautiful decorations. very convenient to the Sunway Pyramid mall and Sunway lagoon beach entrance.

Review collected in partnership with this hotel
 Report
Helpful?
Thank jjuliajf
Management response:

Dear jjuliajf Thank you for your review. We are pleased that you had a wonderful time during your stay with us. We're glad you were able to explore the many attractions and facilities in Sunway City. We look forward to welcome you back in the near future! Thank you and have a great day ahead! Best Regards, Jerry Gan General...

Singapore
Reviewed 2 days ago NEW

Nice room and decor.Cleanliness is superb!Only dislike is the breakfast that is not in the hotel itself.Breakfast is not as good as Sunway Clio Hotel.Lobby is pretty busy and congested.Staffs not so friendly except for the Concierge Service.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Rina S
Management response:

Dear Rina S Thank you for your review and your recent stay here with us. We have taken note of your comment on your encounter with our staff. We have alerted our front office team on this matter and our F&B team on the breakfast experience. We do hope to welcome you back soon. Thank you and may you have...

Shinjuku, Japan
Reviewed 2 days ago NEW

The hotel is excellent itself, moreover, it's standing near many kinds of Restaurants, and big shopping centre, and amusement park (this time couldn't be visited..). It's very much conveinient for tourists.

Review collected in partnership with this hotel
 Report
Helpful?
Thank taku_hosoi
Management response:

Dear taku_hosoi Thank you for your review. We are pleased that you had a wonderful time during your stay with us. We look forward to welcome you back to Sunway City in the near future! Thank you and have a great day ahead! Best Regards, Jerry Gan General Manager

Singapore, Singapore
Reviewed 2 days ago NEW

amazing hotel. clarify the service charges so that you dont get a surprise before checking out. convenient eateries near by. Beautiful infrastructures with in the shopping mall. i got a nice view from my room too. cleanings of the room and hotel was outstanding.

Review collected in partnership with this hotel
 Report
Helpful?
Thank sghajafiros
Management response:

Dear sghajafiros Thank you for your review. We are pleased that you had a wonderful time during your stay here with us. We look forward to welcome you back to Sunway City in the near future! Thank you and may you have a great day ahead! Best Regards, Jerry Gan General Manager

Colombo, Sri Lanka
Reviewed 3 days ago NEW

Stayed in a family suite . Beautifully decorated room with two bathrooms. The food excellent at the buffet. Direct access to Sunway Lagoon and the Sunway Pyramid shopping mall. The only drawback was the lack of a window in the room with an outside view.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Asank
Management response:

Dear Asank Thank you for your review. We are pleased that you had a wonderful time during your stay here with us. We do offer rooms with theme park views. Do consider these rooms on your future stays. We look forward to welcome you back to Sunway City soon. Thank you and may you have a great day ahead! Best...

Dubai, United Arab Emirates
Reviewed 6 days ago NEWvia mobile

This hotel just reopened after a massive renovation, the rooms feel and smell brand new, the housekeeping need to keep on top of the dust from the new carpets, I noticed a lot gathering on the wooden floor as your enter the room. The beds are a little hard, but that's just personal preference. The bathroom is small, the water...

 Report
Helpful?
Thank goundar-morton
Management response:

Dear goundar-morton Thank you for your recent stay and review of Sunway Pyramid Hotel. We certainly take note of your comments and will highlight them to the respective teams. We're glad you enjoy the services of the team and you're absolutely correct, there are approximately 170 food & beverage outlets in Sunway Pyramid Shopping Mall. We look forward to welcoming...

779 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (483)
Viewed
Pool/Beach Area (22)
Viewed
Family/Play Areas (6)
Viewed
Room/Suite (92)
Viewed
Business Centre/Function Rooms (4)
Viewed
View from Room (41)
Viewed
Hotel & Grounds (88)
Viewed
Dining (23)
Viewed
Bathroom (22)
Viewed
Other (185)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (284)
Viewed
Amenities (93)
Viewed
Dining (124)
Viewed
Sunway Resort Hotel & Spa Pool (35)
Viewed
The Hotel (PRE-RENOVATION) (32)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (5)
Viewed
Bathroom (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Petaling Jaya hotels
0.0 km away
Sunway Resort Hotel & Spa
Sunway Resort Hotel & Spa
#3 of 45 in Petaling Jaya
1,727 reviews
0.5 km away
Sunway Clio Hotel
Sunway Clio Hotel
#1 of 45 in Petaling Jaya
479 reviews
0.1 km away
Resort Suites Hotel at Bandar Sunway
Resort Suites Hotel at Bandar Su...
#13 of 45 in Petaling Jaya
39 reviews
Show Prices
Show Prices
Show Prices
5.0 km away
Hilton Petaling Jaya Hotel
Hilton Petaling Jaya Hotel
#2 of 45 in Petaling Jaya
1,278 reviews
8.6 km away
One World Hotel
One World Hotel
#4 of 45 in Petaling Jaya
1,071 reviews
7.3 km away
Eastin Hotel Kuala Lumpur
Eastin Hotel Kuala Lumpur
#5 of 45 in Petaling Jaya
577 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
The newly renovated Sunway Pyramid Hotel features 564 Deluxe guestrooms and suites, incorporating new category of family rooms and suites. Guests staying at Sunway Pyramid Hotel have direct access to the leisure facilities available at Sunway Resort Hotel & Spa, which includes the free-form landscape swimming pool and the fitness centre. Strategically located in a bustling suburb of Kuala Lumpur, the Sunway Pyramid Hotel is 35 minutes from Kuala Lumpur International Airport and 25 minutes from the city centre. The hotel forms part of the iconic integrated development Sunway City, a multi-award winning destination that offers a cluster of three (3) hotels with a total of 1,433 guestrooms, suites and pool villas, a theme park and shopping mall. Sunway Pyramid Hotel also features 21 purpose-built family rooms and suites, designed to accommodate an increase in family and leisure travelers to Sunway City. The Family Room is suitable for those travelling with young children for its vibrant interiors and a bunk bed. Whereas the new Family Suite, are amongst the Hotel’s largest rooms offering comfortable spaces, with added extras like two (2) bathrooms, a mini refrigerator, a microwave and bedding options for up to six (6) persons. Guests staying at Sunway Pyramid Hotel will be spoilt for choice when it comes to the extensive food and beverage available in the hotel and choices which are just steps away. At Sunway Pyramid Hotel, located at the hotel’s lobby level is Taste Enclave offering an exciting culinary landscape of 11 specially-selected food eateries and three mini restaurants. For those on-the-go or looking for a quick bite, Kaffeinate is located at the hotel’s main lobby, serves freshly brewed gourmet coffees, specialty teas and a range of light snacks. Alternatively, venture into Sunway Pyramid shopping mall for over 170 food and beverage choices. ... more   less 

Additional Information about Sunway Pyramid Hotel

Address: Persiaran Lagoon | Bandar Sunway, Petaling Jaya 47500, Malaysia (Formerly Sunway Pyramid Hotel East)
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: $101 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunway Pyramid Hotel 4*
Number of rooms: 564
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Cheap Tickets, Cancelon, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Sunway Pyramid Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
Pyramid Hotel At Sunway Lagoon
Hotel Style:
#5 Luxury Hotel in Petaling Jaya
#5 Spa Hotel in Petaling Jaya
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sunway Pyramid Hotel staff and other travellers.
26 questions
Ask a question

See all questions (26)

Questions? Get answers from Sunway Pyramid Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“except for a shopping mall and theme park nearby, nothing is good”
, 10 Apr 2017 | Read review
“a nice and clean room.”
YustinusSetyoputro, 31 Mar 2017 | Read review
“Choose view to lagoon, otherwise, your view will be just void to the next room window”
, 27 Mar 2017 | Read review
“Can have radio clock as can soothe the stayers and allow to clam and sleep.”
Komathi1970, 26 Mar 2017 | Read review
“Aircon should be able to allow guest to adjust.”
sharontanzc, 22 Feb 2017 | Read review
5 of 5