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Best Western Petaling Jaya

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Traveller (95)
Room & Suite (102)
Dining (40)
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Overview
  • Excellent14%
  • Very good42%
  • Average32%
  • Poor7%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (258)
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33
97
84
18
13
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All reviewsin house restaurantentertainment systemground floorlrt stationbusiness tripbasement parkingrooms are smallhotel locatedstar hotellocal disheswalking distanceconvenience storepj areawifi connectionfront officebasic amenitiesstandard room
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1 - 5 of 245 reviews
Reviewed yesterday

If you are driving, you can forget about staying here. The car park itself is narrow which I can still manage, but once you reach the car park area nearby the lift entrance. It is wet everywhere because of leakage, the moment you get out...More

Thank Lau J
Reviewed 4 weeks ago

I stayed one night and had a good experience. Room was clean and well-maintained. Everything worked. In-room facilities included TV, fridge, safe-deposit box, hair dryer, complimentary coffee & tea, boiler and of course free Wi-Fi. Location is good - no problem with finding food, but...More

Thank VincentHoKuching
Response from Hamizwati, MarCom Manager at Best Western Petaling JayaResponded 3 weeks ago

Warmest greeting from Best Western Petaling Jaya! Thank you for taking the time to write a review regarding your recent stay at the Best Western Petaling Jaya. We appreciate your comment about your overall stay experience. Thank you for sharing and we look forward to...More

Reviewed 5 May 2018 via mobile

It only took me a night to finally decide I ain't stayin here another night. The room smells really bad, its dirty, sound proofing was really bead that you can hear all the noise and talks along the corridor, room layout is too bad and...More

1  Thank Egoy I
Response from Hamizwati, MarCom Manager at Best Western Petaling JayaResponded 3 weeks ago

Warmest greeting from Best Western Petaling Jaya! First and foremost, our sincere apologies for the unpleasant experience during your recent stay with us. We appreciate you taking the time to share your experience and are very sorry that the services rendered not up to your...More

Reviewed 17 April 2018 via mobile

Rented twin sharing room with colleague to attend company meeting. Non smoking rooms are available upon request. The room was standard. Provided iron, ironing board, hair dryer, kettle and coffee/tea like most of the business hotels. Price was reasonable, provided 2 breakfast. The hotel lobby...More

Thank hweemean
Response from Hamizwati, MarComm Manager at Best Western Petaling JayaResponded 19 April 2018

Warmest greeting from Best Western Petaling Jaya! Thank you for taking the time to rate us with your positive review. We glad that you are happy with your stay. Once again, thank you for sharing and we look forward to welcoming you back in the...More

Reviewed 4 April 2018

I choosed this hotel in Jan 2018 for 3 nights, simply because of its location. As I have to attend a wedding dinner about 5 minutes walk away, its location serve my purpose. There isn't much around the hotel, save for some food outlets, rooms...More

Thank explorerjl9
Response from Hamizwati, MarCom Manager at Best Western Petaling JayaResponded 5 April 2018

Warmest greeting from Best Western Petaling Jaya! Thank you for taking the time to provide feedback on your recent stay here with us. We appreciate your comment about your overall stay experience. Nevertheless, we would like to extend our sincere apologies for the inconvenience that...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Breakfast included
Banquet Room
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Bar/Lounge
Spa
Details
Price range
US$44 - US$59 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Petaling Jaya
Room types
Suites
Details
Price range
US$44 - US$59 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Petaling Jaya
Room types
Suites
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Traveller (95)
Room & Suite (102)
Dining (40)
Pool & Beach (23)
Amenities (23)
Family and Play Areas (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Sarawanan P
16 June 2018|
AnswerShow all 2 answers
Response from mlchew5354 | Reviewed this property |
Sorry can’t assist - used Grab too
0
Votes
Allan S
19 April 2018|
AnswerShow all 3 answers
Response from Hamizwati | Property representative |
Hi Allan, yes it is possible. However, please write your request to the hotel with details of the reservation and our Reservation team will advise you accordingly.
0
Votes
Mervyn C
23 November 2017|
AnswerShow all 7 answers
Response from JONDA_2099 | Reviewed this property |
Thanks everyone for your answers! Yes they are all accurate... Around 70MYR and roughly 45mins to an hour to get from KL Airport to this Hotel.
0
Votes
Room Tips
"Lobby is on Level 6. So all rooms are high enough to negate traffic noises. :-) Ask for a non-smoking floor..."
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"Non-smoking rooms are always best and these are located at the higher floors"
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"Ask for rooms (twin bed only though) with city view not the building view for a less "squeezy feel"..."
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"Nothing good to say, except the Filipino guy was very nice and helpful"
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