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Concorde Inn Kuala Lumpur International Airport

1,873 reviews
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Traveller (635)
Room & Suite (155)
Pool & Beach (28)
Overview
  • Excellent8%
  • Very good32%
  • Average37%
  • Poor14%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.0 Star Hotel
All hotel details
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Reviews (1,873)Write a Review
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121
479
511
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162
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All reviewscourtesy busfree shuttle servicean overnight staynice pooldinner buffetshort stay
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771 - 775 of 1,487 reviews
Reviewed 11 July 2013

The Concorde Inn serves it's purpose as a transit hotel, but very little else. The rooms are old, but relatively clean. The walls are exceptionally thin so we heard the comings and goings of other guests through-out the night. The hotel staff was friendly, but...More

Thank J H
Response from ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International AirportResponded 12 July 2013

Dear J H, Thank you for taking your time to write in your kind comments. Here in Concorde Inn KLIA, we strive to offer the best service and value-added accommodation that we can be proud of. Comment like yours is certainly an encouragement and it...More

Reviewed 7 July 2013

Upon arrival grounds looked dirty, got to our room there was mould on the ceilings hair on the floor bed sheets had stains on them was disgusting and the pictures do not depict real life. Then went to the reception who were not that helpful...More

Thank Roxy J
Response from ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International AirportResponded 10 July 2013

Dear Roxy J, We would like to thank you for taking time to write this review. We read your comment with great severity. I assure you, we do take your feedback very seriously and apologize that we have let you down on this occasion. If...More

Reviewed 6 July 2013 via mobile

Stayed here for 5hrs as my daughter is to small for tiring journeys,as genting people give check inn at 3:00pm,hotel is ok not too good nor too bad but still better then Theme Park Hotel,Genting Highlands.More

Thank guptaanant
Response from ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International AirportResponded 10 July 2013

Dear Anantneha, Thank you for your time to write in your kind comments. We are happy that you had a nice stay even at only a few hours stay with us. I have shared your comments with my team for our ongoing learning experience. Do...More

Reviewed 6 July 2013

We spent one night here while in transit. We found it to be convenient as it is close to KLIA airport and as a free shuttle bus. The hotel grounds are nice but with little to do in the area. The room was basic but...More

Thank MORREY
Response from ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International AirportResponded 10 July 2013

Dear MORREY, Warm greetings and deepest appreciation from Concorde Inn KLIA. It’s so nice to see that you enjoyed our services and facilities. In a service industry like ours, we take all opportunities to constantly improve our service and therefore guests’ feedback like yours are...More

Reviewed 6 July 2013

We've used this hotel recently for one night, between two flights. For this purpose the location is excellent, very close to the KLIA. Free shuttle service is included, although it did not work out perfectly in our case, as for some reason they've decided to...More

Thank Péter K
Response from ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International AirportResponded 10 July 2013

Dear peter_kovacs, Thank you for your splendid review in while stayed at Concorde Inn KLIA. We appreciate your time in providing feedback to us for further improvement. We will also take extra note on the issues that you have kindly raised.We take your positive review...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Breakfast included
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$74 - US$74 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$74 - US$74 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (635)
Room & Suite (155)
Pool & Beach (28)
Dining (25)
Hotel & Grounds (402)
Bathroom (43)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
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springvlla
15 January 2016|
AnswerShow all 9 answers
Response from Lian V | Reviewed this property |
No local attractions near the hotel as far as I know. Thats why I stupidly suggested to build a small tower where hotel customers can at least see the sorroundings area. The hotel may only be suitable for travellers who need... More
0
Votes
springvlla
15 January 2016|
AnswerShow all 5 answers
Response from AcanMalai | Reviewed this property |
hi Spring.. not to worry as there will be service at that particular hour..The shuttle will be at the ground level though, where the buses and vans are. BUT should you miss the last shuttle service at 2330, take the budget... More
0
Votes
Room Tips
"upgrade to a middle band room if you want uk style decor, and the family rooms are connecting."
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"Airport proximate"
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"Try to get the room near the lobby for quicker service."
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"I will never choose this hotel anymore."
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