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Sumai Hotel Apartment

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46 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Eindhoven, The Netherlands
Reviewed 14 May 2015

Had an awesome stay in Sumai Hotel. The food is fresh and the rooms are great: spacious, clean, adjustable air conditioning, nice bathrooms. If you want to go to a beautiful non-touristic island: ask the hotel staff for a trip to pulau Kapas and/or pulau Gemia. It's stunning.

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Thank SharonOlolo
Kuala Lumpur, Malaysia
Reviewed 23 March 2015

A family of 3 adults and 2 kids, stayed for 2 nights. Took the 2 room apartment, the check-in was efficient, friendly front office staff, the room a little bit of a let down, yes it is very spacious but lack decor and empty, bed were old, stiff and asked for a change of mattress. The bathroom is clean but...

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Thank raizmukhliz
Kuala Lumpur, Malaysia
Reviewed 22 March 2015 via mobile

Our family of 7 stayed one night at their 4 bedroom apartment on 12/3/2015 to catch the early 9am boat to Pulau Redang. Hotel location is good near Pantai Burok and only about 3 km to Shahbandar Jetty. Hotel have no concierge or bellboy to carry your luggage so you have to do it all by yourself. Front counter staffs...

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1Thank Josephwong74
Reviewed 3 February 2015 via mobile

My family and I are frequent guests at this hotel. We experienced good service every single time. If there's one thing this hotel should improve is the wifi -- a bit slow and some spots in the room don't receive signal. It's free and unlimited, however. Also some rooms we've stayed at has poor TV reception.

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Thank Dndoe
Shah Alam, Malaysia
Reviewed 15 December 2014

Strategically located at the Pantai Batu Buruk. Arrived at 11am and was allowed to check in early. Stayed at their three room apartment. Room was spacious and clean. Equipped with tv, kettle, iron board and iron. With the price that I paid the breakfast was okay.

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2Thank shrzkml
penang
Reviewed 12 November 2014

We move to this hotel after we found that our accommodation at Pantai Teluk Ketapang doesn't meet our expectation as cleanliness is my priority. This hotel located at Pantai Batu Burok and we stayed at 2 room apartment for one night including 3 breakfast, one double bed and two single bed, it is clean, equipped with TV, refrigerator, iron &...

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2Thank zue065
Kuantan, Malaysia
Reviewed 31 August 2014 via mobile

Hotel location strategically located within the town and Pantai Batu Buruk. I was Check-in 2 pm with family and being welcoming by the front desk accordingly. We need to ask the front desk for the bell boy services. Hotel lobby was clean and specious. Complete with the nice sofa set and electric message chair. Customer can choose either to stay...

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2Thank visitoradvise
Kuala Lumpur, Malaysia
Reviewed 27 August 2014

The room was a Suite Room with 2 single beds. The room was equipped with basic TV, refrigerator, iron with iron board but no hairdryer. It had an excellent free wifi in the room. 2 free mineral bottles were given everyday and placed in the refrigerator. The mattress was a bit hard which uncomfortable to sleep on. The breakfast was...

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2Thank Nanasofea
Klang, Malaysia
Reviewed 18 August 2014 via mobile

Had to stay here for a business trip. Room which is an apartment converted is quite small for the price on RM 191/night. Basic tv, proper bathroom, no fancy stuff double single beded. However the restaurant was really poor service. On the first day, we order half boiled eggs and 6 sets of full bold eggs arrived. Malaysian buffet breakfast...

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2Thank crownpwr
Malaysia
Reviewed 1 June 2014

We thought this was a decent hotel in Kuala Terengganu. There were four of us so options were a bit limited. The apartments were quite large actually and had a kitchen and kitchen table so that was really nice. A few things though - the feel was very three star (Seri Malaysia ish if that means anything to you). There...

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2Thank hassanScott

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Sumai Suites Hotel is one of the prime options amongst Kuala Terengganu resorts and hotels. They provide accommodation rooms furnished with air-conditioner, cable TV, mini-bar and refrigerator, and coffee/tea maker. Some of their amenities include an outdoor swimming pool, high-speed Internet access, and airport transfer. While Sumai Suite Hotel is located 15 km away from the international airport, this hotel in Kuala Terengganu, Malaysia is also nearby city landmarks such as Batu Burok Beach, Astaka Shopping Complex, and Batu Burok Recreation Park. ... more   less 

Additional Information about Sumai Hotel Apartment

Address: Lot 4479 Jalan Persinggahan, Kuala Terengganu 20400, Malaysia (Formerly Sumai Suite Hotel)
Region: Malaysia > Terengganu > Kuala Terengganu
Hotel Class:3 star — Sumai Hotel Apartment 3*
Number of rooms: 73
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Also Known As:
Sumai Hotel Kuala Terengganu
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Questions & Answers

Here's what travellers have asked, with answers from Sumai Hotel Apartment staff and other travellers.
2 questions
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Questions? Get answers from Sumai Hotel Apartment staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can get discount if you are a government servant. Enquire with the reception.”
 of 5 bubbles Asya2Adly, 20 Oct 2013 | Read review
“Choose the west side room.”
 of 5 bubbles yangrizal, 25 Sep 2013 | Read review
“Try for a sea view if possible.”
 of 5 bubbles susie_phillips_28, 14 Sep 2013 | Read review
“Check if there is high floor, sea-facing room available.”
 of 5 bubbles huishan89, 12 Aug 2013 | Read review
“Not suitable for honeymoon. but good for group travelers without kids.”
 of 5 bubbles blackberrymaster, 15 Feb 2013 | Read review
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