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Al Falaj Hotel

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Al Falaj Hotel
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485 Reviews from our TripAdvisor Community

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Showing 342: English reviews
Reviewed 10 February 2016

I had to attend a meeting in Muscat and was placed in this hotel. It supposedly has great Japanese food. The bed was comfortable for a good night sleep. The breakfast was amazing and more than what is normally available in 5 star hotels. There was a lot of diversity of guests staying at the hotel which is always good....

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Helpful?
Thank Humzah Y
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Humzah, It's a pleasure to hear that you enjoyed several aspects of your stay. I humbly apologize for all the inconveniences and I personally noted down your constructive feedback and shared it with my team so we can address and rectify the areas of your concern. We would love for you to give us another chance to prove ourselves...

Reviewed 23 January 2016 via mobile

Hi, Okay hotel but annoying it was so far away. Had to get a taxi to anywhere that we wanted to go. Part of the hotel is a bit shabby but newer part is good. Breakfast very good and staff helpful. Wouldn't go back. Would try for something nearer the corniche.

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Helpful?
Thank Mcgecko
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client, We thnak you for your feedback and comments.In reference to your concerns and remarks about the location of the Cornish.We are the closet four star property to the Cornish and the it only 5 minutes by taxi or approximately four kilometers away. The mode of Transport recommended for quick site seeing is the Taxi.How ever the public transport...

Swindon, United Kingdom
Reviewed 7 January 2016

We stayed here for one night at the start of our tour round Oman. The welcome was friendly, the room was clean, spacious & well-equipped and it was in a reasonable location. It was easy to get to the airport and to all of the major sites in Muscat. We had our evening meal in the pub on the top...

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Helpful?
Thank Nicola R
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guest, We appreciate you feedback and reviews of our services. I am glad to hear that it you had a an enjoyable stay with us and even more pleased to read about your comments about our staff.I feel proud to have a good team and with out a dedication of the team we will not be bale to provide...

Doha, Qatar
Reviewed 29 December 2015

I stayed at this hotel for a total of three nights and couldn't wait to get out. My room happened to be located above the Indian restaurant and the smell was awful. The room is very basic, outdated and uninspiring. The pictures are quite deceiving. It is situated not far from the Big Red bus route so that is good....

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Helpful?
Thank Yazm76
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guest We thank you for the review and giving us your valuable feed back about your experience with us. I do apologizes for the inconvenience you had while you stay with us .in regards to your comments about the Indian restaurant.You may be interested to know that we do not have an Indian Restaurant nor we have any located...

New Delhi, India
Reviewed 29 December 2015

Al Falaj Hotel in the Ruwi area of Muscat provides a peaceful, serene and calm atmosphere for stay. Its room are reasonably priced and are well maintained. The Souq Cafe restaurant provides a variety of choices in its buffet breakfast. The lunch and dinner are available on buffet basis and a la carte basis on different days. The adjoining pool...

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Helpful?
1Thank Hoveyda A
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guest It is always pleasure to read comments from satisfied clients and we enjoy reading it.thank you for your endorsement of our services and recommending to other clients. Yes the Souq Cafe our all day dinning restaurant offers wide range of buffets at an affordable prices and in addition to that we do have a wonderful Japanese restaurant too...

Reviewed 29 December 2015 via mobile

Hotel is good. Food is ok. Rooms are of appropriate size. Location is fine. Wifi available. Taxi always available at the gate of the hotel. Good big swimming pool. Gym is also available. Most of foreigners are staying here. Conference rooms are also good.

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Helpful?
Thank Muhammad B
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client, Many thanks for the review and we appreciate it.with out feed back from clients such as you we will not be bale to improve our services. I am pleased hear that you enjoyed your stay with us and we were able to satisfy you with our services.Your comments are shared with our staff and I they enjoy reading...

Dorset, United Kingdom
Reviewed 18 December 2015

We stayed here for four nights in total, spread over the beginning and end of our travels around the Oman. Reception were pretty useless and not very friendly. The rooms were basic, but very clean and comfortable beds. Outlook from the rooms is very much suburbia high storey buildings. The restaurant staff were very good. Very friendly and efficient. Food...

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Helpful?
Thank Sodapop12
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Clients Thank you for the feed back and I have taken not of your comments about the food and our services. I do apologize for the inconvenience you had at the reception and I have taken up your comments during our regular staff briefing sessions and we will look into ways to see how we could be more efficient...

Ibri, Oman
Reviewed 13 December 2015

The hotel is very pleasant and the view from the pool of the surroundings hills makes ones forget that one is in the middle of Ruwi, the main commercial center. Very good service, excellent internet connection. One of the best breakfasts I have had. All in all a very good experience

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Helpful?
Thank Donald1967
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guest,. Our heartfelt appreciation for the review and recommending us to other clients.It is a pleasure to read comments form clients who review us even everything is OK with their stay.we thank you and we do encourage all our clients to review us online.this is the only way we could improve our guest services. I am glad to hear...

Wetherby, United Kingdom
Reviewed 9 December 2015

We were booked into this hotel for three nights by our travel agent as part of a tour of Oman. When we arrived at 22.30hrs, after a flight from UK, the hotel was experiencing a power cut. We learned from another guest that there had been a scheduled outage, to be restored at 1600hrs, which had not occurred. Whilst this...

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1Thank Travelexperience12
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client , we thank you for your comments and review.We do apologies for a for the power cut we had some time back and it was one of those things that beyond our control.Due to local power suppliers doing their regular work.One again our sincere apologies for the inconvenience you had during your stay with us.we have taken your...

Ernakulam, India
Reviewed 4 December 2015

Al Falaj hotel is very famous in Ruwi, muscat.You will get good food with variety of dishes.It is in the heart of city. You got good view from this hotel.Good ambiance inside the hotel Services are good. You will love to stay in this place also

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Helpful?
Thank KALATHINGAL
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client Just a note of thank you for your review.with our feedback such as your we will never be bale to improve on Customer service.. One again thank you for helping us improve on our services Kind regards Binny Ramachandra General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation

Additional Information about Al Falaj Hotel

Address: PO Box 2031, Ruwi 112, Oman
Region: Oman > Muscat Governorate > Ruwi
Price Range: $85 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Al Falaj Hotel 4*
Number of rooms: 140
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Also Known As:
Al Falaj Muscat
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Questions & Answers

Here's what travellers have asked, with answers from Al Falaj Hotel staff and other travellers.
3 questions
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Questions? Get answers from Al Falaj Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor in the new building”
 of 5 bubbles kaciope, 12 Mar 2017 | Read review
“Ask for a room away from the noise at night. If you are a non-smoker, ask for a room in the non-smoking floor.”
 of 5 bubbles nraju, 5 Mar 2017 | Read review
“Ask for a non smoker room.”
 of 5 bubbles 506jeanmarcw, 13 Feb 2017 | Read review
“room on high floor provide good views of the surrounding areas.”
 of 5 bubbles juliancP629FH, 10 Jan 2017 | Read review
“Good view from higher floors”
 of 5 bubbles roselync42, 19 Dec 2016 | Read review
5 of 5