We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TRAVEL ALERT: SECURITY CONCERNS More info

Pearl Continental Hotel Bhurban

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Pearl Continental Hotel Bhurban
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

219 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 216: English reviews
Almhult, Sweden
Reviewed 2 weeks ago via mobile

The view from the hotels 5th floor (top) is just breathtaking. Balcony was a bit small and dirty but, you forget everything when you get the eyes on the view of mountains and valleys. It is just super amazing place for total mental relaxation. Definitely worth a visit. The hotel is a OK standard a 3,5 star but clean floor...

 Report
Helpful?
Thank SabaKhan78
Sheharyar M, General Manager at Pearl Continental Hotel Bhurban, responded to this review

Dear Mr.Khan, Thank you for your review. Our location is definitely one of the things we are very proud of about our hotel. I am glad to hear that overall your experience was positive. I am disappointed to hear that our housekeeping staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and...

Reviewed 2 weeks ago via mobile

The best thing about PC bhurban is its beautiful scenic location. I did not stay, and just visited the hotel with friends.. The food served was good and staff were kind and helpful. Expected to have an official trip soon and hope to get the same level of hospitality

 Report
Helpful?
Thank ibad r
Sheharyar M, General Manager at Pearl Continental Hotel Bhurban, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff and food quality. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon! Regards, Sheharyar Mirza

Faisalabad, Pakistan
Reviewed 3 weeks ago via mobile

Our stay was very comfortable. Through out the stay the weather was awesome, the view from the room was fantastic. Kids enjoyed at the play area and spent mostly time there. The hotel is maintaining its standard and trying to get better day by day. A Must stay place ...

 Report
Helpful?
Thank TayebGaba
Sheharyar M, General Manager at Pearl Continental Hotel Bhurban, responded to this review

Dear Mr.Gaba, It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards, Sheharyar Mirza General Manager.

Reviewed 2 November 2016

Very beautiful setting, centrally located in the mountains where from many adjoining places like Nathiagali (elevation approx 7,500 feet) Murree (elevation 5,700 feet) Ayubia (elevation approx 5,900 feet) and Patriayata (elevation approx 6,000 feet) can be visited as day-trips, using chauffer-driven rented cars.

 Report
Helpful?
Thank Ahmed H
M Abbas P, Executive Assistant Manager at Pearl Continental Hotel Bhurban, responded to this review

It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards, M.Abbas Pervez Khan

Lahore, Pakistan
Reviewed 1 November 2016

Have been visiting PC Bhurban for couple of times every year and no doubt its a place to go specially for its spectacular exterior view but over the years there is a gradual decline in their food / catering service. Have recently tried all their restaurants i.e. Terrace, their dinner buffet and even Chinese but all were big disappointment not...

 Report
Helpful?
Thank GKHK G
M Abbas P, Executive Assistant Manager at Pearl Continental Hotel Bhurban, responded to this review

We have noted your comments and corrective action will be taken to address highlighted area for improvement. We thank you for your valuable feedback. Hope to host you soon again. Best regards Abbas Khan

Islamabad Capital Territory, Pakistan
Reviewed 31 October 2016 via mobile

When you're visiting Murree, you don't have many choices for luxury stay. There is only one 4 star hotel in Murree and that is Pearl Continental Bhurban. This is the reason hotel is always overbooked and it is very difficult to reserve a booking especially in summers. During my stay, I encountered no inconvenience at any any point. However, hotel...

 Report
Helpful?
Thank AsharJamil
M Abbas P, Manager at Pearl Continental Hotel Bhurban, responded to this review

Thank you very much for your t feedback and we are pleased to know that overall, you had a comfortable stay. We have carefully noted your kind observations about areas of improvement and necessary corrective actions will be taken to further enhance experience of our valued guests. Best regards M.Abbas Pervez Khan

Islamabad Capital Territory, Pakistan
Reviewed 31 October 2016 via mobile

Not exactly a five star. Rooms are clean but very small and congested. No special facilities. Overall it is a comfortable place to live in. However a bit over priced in my opinion. Quality of the food served was good.

 Report
Helpful?
Thank javeriaashar
M Abbas P, Manager at Pearl Continental Hotel Bhurban, responded to this review

Thank you very much for a review and valuable feedback. Due to remote location and away from city centre, unavailability of natural gas and shortage of water etc, the operational cost of hotel in Bhurban is much higher compared to city hotels of the same standard. Obviously, this also reflect in overall pricing levels. Regardless of the above, price revision...

Reviewed 24 October 2016 via mobile

It is about time this hotel change its interior. Same furniture for more than a decade, maybe even two. They need to upgrade their food, bland tasteless food. Unfortunately it is the best you can get in bhurban and murree, and generally everything needs to be updated. They show old movies in their theatre and not like classics.

 Report
Helpful?
Thank Durray M
M Abbas P, Executive Assistant Manager at Pearl Continental Hotel Bhurban, responded to this review

Thank you very much for your valuable feedback. The good news that that our project team is currently finalizing plans for complete renovation of the hotel which includes replacement of all furniture, bathroom accessories etc.etc we trust that we should be able to provide you a much better experience in the very near future. Best regards

Reviewed 19 October 2016 via mobile

I was there with my family. It was a good expeience, good quality food, good service, good children gaming area, good hiking track, secure, somewhat crowdy. My overall experience was good and would certainly recommend readers.

 Report
Helpful?
Thank Fahad Z
M Abbas P, Executive Assistant Manager at Pearl Continental Hotel Bhurban, responded to this review

Dear Mr.Fahad, It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards, M.Abbas Pervez Kha

Reviewed 13 October 2016

A good facility in the mountains. Geared up with all the top class amenities. The BBQ dinner at the garden is a great experience. Available of all types of game rooms, GYM, Spa enables you to have fitness oriented calm and quite experience.

 Report
Helpful?
Thank End to End C
M Abbas P, Executive Assistant Manager at Pearl Continental Hotel Bhurban, responded to this review

It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards, M.Abbas Pervez Khan

201 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (179)
Viewed
Room/Suite (19)
Viewed
Family/Play Areas (2)
Viewed
Hotel & Grounds (33)
Viewed
Pool/Beach Area (4)
Viewed
View from Room (23)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (4)
Viewed
Bathroom (6)
Viewed
Other (87)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Room/Suite (14)
Viewed
Dining (3)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Bhurban
4.5 km away
Shangrila Resort Hotel Murree Hills
0.0 km away
Chinar Family Resort
Chinar Family Resort
#2 of 2 in Bhurban
4 reviews
0.0 km away
Hotel Elites
Hotel Elites
#2 of 30 in Khyber Pakhtunkhwa Province
61 reviews
Show Prices
Show Prices
Show Prices
0.0 km away
Royalton Hotel
Royalton Hotel
#1 of 9 in Rawalpindi
49 reviews
0.0 km away
Lahore Continental Hotel
Lahore Continental Hotel
#16 of 45 in Lahore
12 reviews
0.0 km away
Ramada Islamabad
Ramada Islamabad
#10 of 20 in Islamabad
40 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Full service Hotel & Resort ... more   less 

Additional Information about Pearl Continental Hotel Bhurban

Address: | Murree Hills, Bhurban 47150, Pakistan
Region: Pakistan > Punjab Province > Bhurban
Price Range: $374 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pearl Continental Hotel Bhurban 4.5*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Orbitz, Expedia, Booking.com and Priceline so you can book your Pearl Continental Hotel Bhurban reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pearl Continental Bhurban
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Pearl Continental Hotel Bhurban staff and other travellers.
3 questions
Ask a question
Islamabad, Pakistan

Dear Mr. Salman

I read your review about PC Bhurban and felt very sad that you had a very bad experience there.

Moreover, the reply of Mr. Zulfiqar Malik, GM is not very appropriate, since its neither apologetic nor sympathetic towards a customer, who traveled all the way from Australia to visit this hotel. He should have done and informed that, he has ordered an investigation into the matter, upon the findings, if it is negligence or mistreatment from the hotel management, proper action will be take against the offenders.

But he just wrote a simple hope-to-do-better message, which of course is not enough. He should realise that Social Media has great power, based on the strength and number of its followers. He should not have put the hotel's repute at stake.

I don't know, why he forgot that the "Customer is ALWAYS right" --- the 1st lesson taught in "Hospitality" or Hotel Management, or any other Customer Service Relationship. Even if some of it is customer's fault too!

I have visited almost entire Pakistan, from Karachi to Khunjrab Pass (China border), except Gawadar. Including interesting resorts like "Shangrilla" Skardu, Hunza etc. I must admit, although we have great tourism potential, we know little about "Hospitality", or don't bother; in other words, we tend to murder the messenger. We forget, a happy customer brings in more customers.

Yes, We also do not have world class facilities, moreover we most of the times do not care much about cleanliness, hygiene and general upkeep of the facilities. This is a national mindset, unfortunately!

I have been visiting PC Bhurban with family since last 20 years perhaps, sometimes stayed for the weekends, sometimes day trips. But, let me tell you, inspite of many similar problems we had faced, in general, we enjoyed our visits.

Its unfortunate, we also do not improve unless there is a strong competition. So, there is a dire need of a strong competition in hotel business in the vicinity.

I also have my own disagreements with PC Hotel/Marriott Hotel management. They are real bad in Customer Relationships. I had been member of Hotel's Privilege Club for some years. They kept on increasing annual Fee, without any consideration for existing members, which is a normal practice all over the world. When I complained, being a member, they didn’t bother.

So, I refused to continue my membership, in response to their behavior and they didn’t care at all.

The management never called me to apologize or requested to continue my membership, and I never did. They have no urge to retain customers. They didn't realize that, with the membership, I was shopping or using their services on daily/weekly basis, like: Bakery, Laundry, Gym, and very frequently, for meals. If you account for these services, that I paid them, it was astonishing Rs.3 Lacs per year, calculate their profit of about 60%+. They lost Rs.2 Lacs in profitx the no of years I have stopped? but, kept on debating on Rs.13000 fee. Very bad business people! I think the should have dismissed their finance and CSR Managers for such acts. But, they didn't care. Had it been an international company, this what would have happened.

Finally, they they lost a loyal customer.

Its unfortunate, at times we are forced to compromise and be “content” with whats available. I wish their management’s attitude could change and they do learn a little about Customer Relationship.

Mr. Salman, I apologize to you personally, being a concerned fellow Pakistani.

over a year ago

See all questions (3)

Questions? Get answers from Pearl Continental Hotel Bhurban staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground level is the best for taking a room.”
 of 5 bubbles , 1 Nov 2016 | Read review
“Room 201 is highly recommended due to attached lawn”
 of 5 bubbles endtoendc, 12 Oct 2016 | Read review
“Try not to stay very close to their outdoor restaurant or entertainment area.”
 of 5 bubbles nidkirm, 26 Sep 2016 | Read review
“Must try golf whenever you are there, antique shop there has good and interesting stuff”
 of 5 bubbles amirr855, 7 Sep 2016 | Read review
“Valley view rooms are excellent, staff is very cooperative”
 of 5 bubbles 281chaudhrya, 26 Jul 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay