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This hotel is completely unsatisfactory. Our room featured (1) no internet service (according to the management if the hotel is crowded the internet doesn't work), (2) no hot water ( management comment was they agreed that hot water was included with the room, and they...More
1 Thank closesttoheaven
Response from Cynthia D, Gerente at LP Los Portales Hotel ChiclayoResponded 13 January 2016
Thank you for taking time and leave your comments. I am really surprised for your experince and I really sorry for all the problems you explain you had. Is the first time I have a complains about our beds and the hot water...More
This hotel is better known as Los Portales. It is a nice hotel, fairly modern with an OK restaurant for breakfast and dinner. However, there is no cozy lobby to relax in and it is on a very busy street. It is conveniently located about...More
Thank George S
Response from Cynthia D, Gerente at LP Los Portales Hotel ChiclayoResponded 28 December 2015
Thank you very much for taking time to leave your comments. Is allways a pleasure to know that our guest had a great time with us, those comments help us to improve our service.
We will working for offering you the best experiences....More
The Los Portales Hotel in Chiclayo was one of the better hotels we stayed in during our two-week trip to Peru. The rooms ere well-appointed, breakfast was quite good and the staff was very helpful. Our small group needed three rooms and none of us...More
1 Thank Richard B
Response from Cynthia D, Gerente at LP Los Portales Hotel ChiclayoResponded 13 August 2015
Thank you very much for taking time to leave your coments. We really apreciate your comments and We are glad to know you had a great time with us. We will be happy to have you again in the future.
As others have mentioned this hotel is on a busy street with lots of traffic, so if you don't ask for a room at the back of the hotel you will experience a noisy night, despite the double glazing. The breakfast was adequate and the...More
2 Thank Judi Q
Response from Cynthia D, Gerente at LP Los Portales Hotel ChiclayoResponded 6 August 2015
Thank you very much for taking the time to leave your comments. I have taking note of the inconveniences you had and be sure We are working on them.
I hope We can serve you again in the future.
Comfortable room and bed, nice that there is air conditioning and bar fridge in room. Staff friendly. Quiet when you have a room not facing the street. Very convenient that there is a decent restaurant in the hotel. Good breakfast!More
Response from Cynthia D, Gerente at LP Los Portales Hotel ChiclayoResponded 4 August 2015
Thank you very much for taking time to leave your coments here. We apreciate your opinion and We are happy that you have had a good stay with us. We are always worried to bring you the best experience.
US$59 - US$75 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Business Hotel in Chiclayo
Non-Smoking Rooms ,
Number of rooms
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