We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Hacienda Puno

Share
Traveller (179)
Room & Suite (59)
Traveller (179)
Room & Suite (59)
Dining (19)
Overview
Jr. Deustua 297 297 Deustua St, Puno 05151 Peru See on map
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$39.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puno hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "8a712de959064298af0a57ff0b01508b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":318207,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32503653],"additionalContentIds":[],"pollCount":0,"checkin":{"day":25,"month":11,"year":2018},"checkout":{"day":26,"month":11,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":39,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"8a712de959064298af0a57ff0b01508b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":52,"lowestMetaPrice":39,"additionalPartner":false,"highestMetaPriceDisplay":52,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":52,"lowestMetaPrice":39,"highestMetaPriceDisplay":52,"hotelName":"Hotel Hacienda Puno","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjhhNzEyZGU5NTkwNjQyOThhZjBhNTdmZjBiMDE1MDhiIiwiQUlLIjoiYjdlNWQ2M2FkMjY4NDEwYjg3Yzk5ZmY4YThiZDEwMmQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "25/11/2018", "checkOut": "26/11/2018", "lowestPrice": "US$39", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32503653":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (601)
There are newer reviews for Hotel Hacienda Puno
See the most recent reviews
Filter reviews
168 results
Traveller rating
43
72
27
17
9
Traveller type
Time of year
LanguageEnglish
More languages
43
72
27
17
9
Show reviews that mention
All reviews great location top floor the main square the hotel is conveniently located wifi worked well excellent stay restaurants and shopping comfortable stay decent breakfast pleasant hotel ham visiting lake titicaca bread two night stay the hotel offers pedestrian street rooms are spacious
FilterEnglish
Updating list...
11 - 15 of 168 reviews
Reviewed 20 May 2018

We stayed here for two nights - one night either side of our stay on Lake Titicaca - as part of our trou. The staff were friendly and the location is fantastic just near the main square and the main shopping area. Breakfast buffet was...More

Thank MarieFs_6
Response from Manuel P, Product Manager at Hotel Hacienda PunoResponded 8 June 2018

Dear Guest Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. All the best and hope to see you soon! Warm regards Manuel

Reviewed 5 May 2018 via mobile

What didn't we like: The owner/manager. What a complete, uncompromising jerk. We booked the hotel through booking.com and there was an error in the reservation. Upon check in, they stated we had to pay almost double what our original price was quoted. Shocked, we asked...More

Thank lry2017x
Response from Manuel P, Product Manager at Hotel Hacienda PunoResponded 8 June 2018

Dear guest, Thank you very much for writing about our hotel, you made a reservation through a virtual agency, different from the web page of our hotel. The policies of the reservation indicated that it was a non-refundable reservation and that it did not allow...More

Reviewed 29 April 2018

Reception staff were very helpful and friendly and provided excellent service. Dining room/restaurant staff excellent also.. During my stay, the lock on my suitcase jammed but the porters were able to quickly open it for me.

Thank baz802018
Response from Manuel P, Product Manager at Hotel Hacienda PunoResponded 8 June 2018

Dear Guest Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. All the best and hope to see you soon! Warm regards Manuel

Reviewed 22 March 2018

Recently I booked this hotel for two separate nights - before and after I come back from a trip to Lake Titicaca. The 2nd booking was submitted in error with the current date, instead of August, when we are going. I believe this was computer...More

Thank jjbmj
Response from Manuel P, Product Manager at Hotel Hacienda PunoResponded 8 June 2018

Dear guest, Thank you very much for writing about our hotel, you made a reservation through a virtual agency, different from the web page of our hotel. The policies of their reservation indicated that it was a non-refundable reservation and that it did not allow...More

Reviewed 12 March 2018

The hotel is conveniently located near the main square of Puno, I had terrible altitude sickness so I wasn't able to have a good sleep and to eat much but the breakfast looked fine. We also booked our day trip to Uros Islands and Taquile...More

Thank Travellover1978
Response from Manuel P, Product Manager at Hotel Hacienda PunoResponded 8 June 2018

Dear Guest, Thank you very much for writing about our hotel, all the glasses in the rooms that face the street are sound proof. It is also important to mention that the corresponding renovations have already been made. I hope you come back soon to...More

View more reviews
About
Description
Hoteles Hacienda del Peru, peruvian chain with over 20 years of hospitality experience, located in southern Peru: 2 hotels on Lake Titicaca and 1 hotel in the Sacred Valley - Cuzco and 15 minutes from More Ollantaytambo train station to Machu Picchu. Hacienda Puno Hotel it is bigger with 58 rooms and It is one block to the main square. This hotel is the only one with a sky room with a spectacular view to the lake and the mystic mountains. In the morning you can see the sunrise born from the lake enjoying an early coffee with a delicious typical breakfast. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Banquet Room
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
58
Price range
US$41 - US$182 (Based on Average Rates for a Standard Room)
Also Known As
La Hacienda Hotel Puno
Location
Peru > Puno Region > Puno
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
58
Price range
US$41 - US$182 (Based on Average Rates for a Standard Room)
Also Known As
La Hacienda Hotel Puno
Location
Peru > Puno Region > Puno
Photos
Traveller (179)
Room & Suite (59)
Dining (19)
Pool & Beach (1)
Family and Play Areas (3)
Nearby
Nearby HotelsSee all 66 nearby hotels
Casona Plaza Hotel
497 reviews
.04 km away
Sol Plaza Hotel Puno
343 reviews
.07 km away
Hotel Hacienda Plaza de Armas
492 reviews
.13 km away
Hotel Franci's Puno
18 reviews
.14 km away
Nearby RestaurantsSee all 119 nearby restaurants
Mojsa Restaurant
2,164 reviews
.10 km away
La Casona Restaurant
934 reviews
.14 km away
Balcones de Puno
563 reviews
.16 km away
Ricos Pan
149 reviews
.06 km away
Nearby AttractionsSee all 98 nearby attractions
Sillustani
1,753 reviews
.28 km away
La Casa del Corregidor
216 reviews
.29 km away
Catedral de Puno
850 reviews
.18 km away
Chucuito
219 reviews
.27 km away
Questions & Answers
Ask a question
kolev_ogi
12 September 2015|
AnswerShow all 3 answers
Response from David T | Reviewed this property |
We arrived by bus from Arequippa so can't help.
0
Votes
Room Tips
"Avoid the fifth floor - or bring earplugs just in case!"
489kenn
12 Sep 2018
Read review
"Fantastic views from top floor restaurant to Lake Titicaca I was unable to fill in hotel ratings but all..."
A1882ZJpaulah
7 Aug 2018
Read review
"Try to get a room on a high floor"
Travellover1978
12 Mar 2018
Read review
"Ask for rooms on the higher floors (2and up) as we had one room on the ground floor by reception and could..."
Arati_r
12 Feb 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing