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Hotel Hacienda Puno

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Hotel Hacienda Puno
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450 Reviews from our TripAdvisor Community

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Showing 127: English reviews
London, United Kingdom
Reviewed 21 October 2016 via mobile

Hacienda was fine - it was clean and the rooms were big. However our safe didn't work, despite someone trying to fix it, and the toilet wasn't properly fixed to the wall. The breakfast was fine (good compared to other places in Peru). One receptionist was lovely and another one was quite rude.

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Helpful?
Thank 133scarlett
Daniel M, Ejecutivo Senior at Hotel Hacienda Puno, responded to this review

Hello 133scarlett, Thanks for your comments and stay. We take into account the above and solve the above details immediately. regards

Reviewed 11 October 2016

The hotel is well located in Puno both for the port (5 min by taxi) and the restaurant area (walking distance). Rooms are spacious, beds comfortable and bathrooms seem recently renovated. However the rooms facing the main street can be disturbed by noise until late night/from early morning. If possible ask for a room in the inner court (a bit...

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Helpful?
Thank flyinghipp
paul_palacios, Gerente at Hotel Hacienda Puno, responded to this review

Dear guest, Thank you for your comments, the hotel has been renewed in 2015 including a change of double glass windows to avoid noises, we don't have O.B. trouble. If we have it then we give an upgrade hotel.. always! Regards,

Gold Coast
Reviewed 25 September 2016 via mobile

We had a comfortable stay here.. Bedrooms were roomy. Breakfast was good, wifi wasn't great, good location to the centre. We stayed here 2 nights as we visited Lake Titicaca on a day trip. We had an easy walk to nearby restaurants. Would stay here again.

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Helpful?
Thank Mez103
paul_palacios, Gerente at Hotel Hacienda Puno, responded to this review

Dear Mez, thanks for your comments, about the internet connection, it deepens the device you are connected, the hour, and the internet provider, but it always is faster. We hope see you soon tho check it. regards,

Limerick, Ireland
Reviewed 22 September 2016 via mobile

Good sized room, very clean, great sized bathroom! Quiet room with a great location in Puno. Very good staff and good WiFi. Only downfall is the outside smell in Puno... Got it in the previous hotel we stayed in in Puno too...

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Helpful?
Thank Amy O
paul_palacios, Gerente at Hotel Hacienda Puno, responded to this review

Dear Amy, Thank you for your good review! We are glad you felt good in the hotel! We hope see you soon!

Robbinsville, New Jersey
Reviewed 11 September 2016

Very good hotel in Puno next to Plaza de Armas. Clean, large rooms; friendly, helpful staff. Check out excellent breakfast in their restaurant on 6th floor. Tons of other places around - both restaurants and shops.

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Helpful?
Thank pauld742016
Daniel M, Ejecutivo Senior at Hotel Hacienda Puno, responded to this review
Google Translation

Hola Pauld742016, Gracias por tus comentarios y estadía, como bien indicas nuestra ubicacion es preferencial en la ciudad muy cerca...

Tucson, Arizona
Reviewed 29 August 2016

We had a two night stay here, as it was arranged by our travel company for Lake Titicaca. It had been a long day since we had risen at 4:30 in Cusco to be transported to the bus station and then a ten hour bus ride to Puno. It was broken up into three stops so that helped and it...

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Helpful?
1Thank JaneTucson
Daniel M, Ejecutivo Senior at Hotel Hacienda Puno, responded to this review
Google Translation

Hola Jane, Gracias por tus comentarios, como bien indicas nuestro hotel cuenta con todas las comodidades para un descanso agradable....

Reviewed 25 August 2016

Well located and nice, close to the center and whith has a good roof-top restaurant. A good hotel indeed even if it is rather modern one and therefore maybe not as charming as you would like. But it is very clean and almost luxurious compare to many others. So it is a good choice while travelling.

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Helpful?
Thank Arnaud R
Daniel M, Ejecutivo Senior at Hotel Hacienda Puno, responded to this review
Google Translation

Hola Arnaud, Gracias por tu estadía y comentarios, sin dudas que nuestro hotel es la mejor opción en el destino...

Edinburgh
Reviewed 7 August 2016

Excellent hotel and value for money within 3 mins walk of Puno centre where there is an abundance of restaurants and shops. Centrally located for pickups for various tours to Lake Titicaca. Great value for money, clean rooms and great service. Highly recommended.

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Helpful?
Thank VHE1109
Higashimatsuyama, Japan
Reviewed 7 August 2016 via mobile

After a night on Lake titikaka island this was what I needed. Bathtub, a bit luxurious room, nice food and no worries. Paid 50 USD for a double bed room. I told receptionist we are leaving early in the morning, before breakfast starts (included in the price) she said she'd pack some food for us. Good service. My friend ordered...

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Helpful?
Thank Maochi88
Nowra, Australia
Reviewed 22 July 2016

staff friendly. good rates. central location. rooms are spacious and clean and the breakfast is awesome. great view from the dining room too. beds are comfortable and the bathroom is nice and spacious as well. loved the staircase

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Helpful?
Thank dave w
Daniel M, EJecutivo senior at Hotel Hacienda Puno, responded to this review
Google Translation

Hola Dave, Gracias por tus comentarios y estadía, como bien indicas nuestra ubicacion es preferencial en la ciudad muy cerca...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Concierge
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hoteles Hacienda del Peru, peruvian chain with over 20 years of hospitality experience, located in southern Peru: 2 hotels on Lake Titicaca and 1 hotel in the Sacred Valley - Cuzco and 15 minutes from Ollantaytambo train station to Machu Picchu. Hacienda Puno Hotel it is bigger with 58 rooms and It is one block to the main square. This hotel is the only one with a sky room with a spectacular view to the lake and the mystic mountains. In the morning you can see the sunrise born from the lake enjoying an early coffee with a delicious typical breakfast. ... more   less 

Additional Information about Hotel Hacienda Puno

Address: Jr. Deustua 297 | 297 Deustua St, Puno 05151, Peru
Region: Peru > Puno Region > Puno
Price Range: $50 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Hacienda Puno 3*
Number of rooms: 58
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Also Known As:
La Hacienda Hotel Puno
Hotel Style:
#4 Best Value Hotel in Puno
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking the street can be noisy.”
 of 5 bubbles 614JohnL614, 1 Feb 2017 | Read review
“Ground floor was very quiet at night, bit noisier in day / evening.”
 of 5 bubbles sarrang, 21 Oct 2016 | Read review
“Great value for money hotel.”
 of 5 bubbles VHE1109, 7 Aug 2016 | Read review
“rooms away from the road are quieter”
 of 5 bubbles safarisurfers, 4 Jun 2015 | Read review
“Top floor and back of hotel.”
 of 5 bubbles Scotskye, 20 Apr 2015 | Read review
5 of 5