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Hotel Hacienda Puno

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Traveller (175)
Room & Suite (56)
Dining (19)
Ratings and reviews
#18 of 67 Hotels in Puno
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“top floor”(12 reviews)
“great location”(23 reviews)
“overnight stay”(2 reviews)
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What's included
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Concierge
Wheelchair Access
Meeting Rooms
Dry Cleaning
3 Star Hotel
Hoteles Hacienda del Peru, peruvian chain with over 20 years of hospitality experience, located in southern Peru: 2 hotels on Lake Titicaca and 1 hotel in the Sacred Valley - Cuzco and 15 minutes from Ollantaytambo train station to Machu Picchu. Hacienda Puno Hotel it is bigger with 58...
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Location and contact
Jr. Deustua 297 | 297 Deustua St, Puno 05151, Peru
44 km to Juliaca Airport
85 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (574)
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40
69
27
16
9
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All reviewstop floorgreat locationovernight staythe main squarecentral hotelrestaurants and shoppinga great staycomfortable staytown squarepleasant hotelwifi worked wellhamlake titicacafew blocksstayed for nightspedestrian streetbreakfast buffet
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21 - 25 of 161 reviews
Reviewed 31 August 2017

Fine hotel and excellent dining room with a varied and well-prepared menu. Food was delicious. The staff was helpful and were very understanding, making an effort to anticipate our needs. English was fine, although we spoke Spanish. Cold at night, of course, and noisy from...More

Thank James H
Response from Manuel P, Product Manager at Hotel Hacienda PunoResponded 8 September 2017

Dear Customer Thank you for your comment and for choosing our hotel. I am happy that you enjoyed your stay and hope to have you again as a guest in our hotel. Best regards, Manuel

Reviewed 23 August 2017

"I found the staff at Hacienda Puno to be very friendly and helpful from the moment I checked in until I checked out. As an English-speaking American, with some basic knowledge of Spanish, and a woman traveling alone, it was a comfort to have the...More

Thank Suzanne K
Response from Manuel P, Product Manager at Hotel Hacienda PunoResponded 8 September 2017

Dear Suzanne Thank you for your comments. I am very happy to hear that you have enjoyed your stay with us. I hope your next stay is just around the corner. Call us if there is anything we can help you with. Kind regards, Manuel

Reviewed 22 August 2017

We stayed for 2 nights at the hotel Hacienda and had a wonderful time. Our room was clean and nicely decorated. We shared a triple room. The breakfast was good and we had a view all the way to lake Titicaca in the restaurant area....More

Thank Damien-Segal
Response from Manuel P, Product Manager at Hotel Hacienda PunoResponded 8 September 2017

Dear Customer I appreciate your comments about our hotel. It makes us feel proud that you had a great time. If you return to Puno, do not hesitate to call us. Regards, Manuel

Reviewed 13 August 2017 via mobile

A lovely hotel in the heart of Puno, very friendly and helpful reception staff - thank you for a lovely stay at your hotel :) Spacious rooms, hairdryer and heater in rooms, great showers - powerful with hot water and views of the lake from...More

Thank Emma-eggnog
Response from Manuel P, Product Manager at Hotel Hacienda PunoResponded 14 August 2017

Dear Emma Thank you very much for taking the time to write about our hotel, I am very pleased that you had a good time. We hope you come back soon! Kind Regards, Manuel

Reviewed 8 July 2017

We had a lovely stay @ this hotel & central location of city made it ideal location to stay in this very vibrant city in Peru. The breakfast was very good for us as we are vegetarian European. The hotel was clean & staf were...More

Thank Dilip v
Response from Manuel P, Product Manager at Hotel Hacienda PunoResponded 3 August 2017

Dear Dilip thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. All the best and see you soon! Warm regards Manuel

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Meeting Rooms
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$46 - US$76 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$46 - US$76 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (175)
Room & Suite (56)
Dining (19)
Pool & Beach (1)
Family and Play Areas (3)
Questions & Answers
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kolev_ogi
12 September 2015|
AnswerShow all 3 answers
Response from David T | Reviewed this property |
We arrived by bus from Arequippa so can't help.
0
Votes
Room Tips
"Try to get a room on a high floor"
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"Ask for rooms on the higher floors (2and up) as we had one room on the ground floor by reception and could..."
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"make sure that you have an exterior window"
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"Inside room for quiet."
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