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Tierra Viva Puno Plaza Hotel

926 reviews
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Traveller (170)
Room & Suite (143)
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Overview
  • Excellent60%
  • Very good32%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast included
Non-Smoking Hotel
Family Rooms
Concierge
Accessible rooms
Dry Cleaning
3.5 Star Hotel
All hotel details
Offers from Tierra Viva Puno Plaza Hotel
Offers & Announcements: 10% off room rate
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (926)Write a Review
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All reviewsgreat locationthe main squarehighly recommend this hotelpedestrian streetking bedcentral locationthe busgreat showerthe hotel staffbreakfast buffetrooms were cleanrestaurants and shopscoca teabreadstayed nightsvery nice hotelroom was large
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41 - 45 of 565 reviews
Reviewed 20 June 2017

Three of our group stayed here on business. One found it noisy and all of us found the rooms on the street side very bright -- no way to close draperies fully and bright street lights make the room with all lights off plenty bright...More

Thank David A
Response from Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza HotelResponded 27 June 2017

Dear David A, Thank you for your comment and for having stayed at Tierra Viva Puno Plaza. We regret that your stay with us was not 100% satisfactory and we hope to have the opportunity of serving you again, at any of our hotels Tierra...More

Reviewed 18 June 2017

I stayed here for just one night. The room was on a fourth floor and was very clean. Hot water in the shower and a heater in a room. Good quite room with a comfortable bed and fast internet. Breakfast was excellent. Staff is also...More

Thank Anastassia164
Response from Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza HotelResponded 27 June 2017

Dear Anastassia164, Thank you for your excellent comment and for considering Tierra Viva Puno Plaza as a "Great hotel." If you ever have the chance to visit Peru again, it will be a pleasure to take care of you again at our hotels in Lima,...More

Reviewed 16 June 2017

This is the best hotel ever - excellent customer service as I have not seen before. My husband and I had to cancel our hotel reservation at Tierra Viva and ended up not being able to stay in Puno. The few hours we were in...More

1  Thank rczehnder
Response from Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza HotelResponded 27 June 2017

Dear rczehnder, We just love your comment! Thank you! We are very happy to know that even if you were not able to reach out our hotel, we have been able to assist you! Our mission at Tierra Viva is to contribute to make everyone´s...More

Reviewed 10 June 2017 via mobile

The hotel is nice- cleanly furnished and updated rooms. Bathrooms are clean (although the shower is a bit slow to drain). The staff at the front desk have been very helpful in booking a half-day trip to the Uros Islands ($13 USD), in getting dinner...More

Thank wonderlust234
Response from Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza HotelResponded 27 June 2017

Dear wonderlust234, Thank you for sharing your experience at Tierra Viva Puno Plaza with other travelers and for having stayed at our hotel. We hope to have you again at Tierra Viva very soon! Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels

Reviewed 8 June 2017

We only stayed in Puno for a few hours between a tour from Arequipa via Colca canyon and another departing from Puno to La Paz. This hotel provided a very good stopover. It's right in the centre of town. The room was large, comfortable and...More

Thank Mark C
Response from Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza HotelResponded 27 June 2017

Dear Mark C, Thank you for your comments and for considering Tierra Viva chain as a "reliable and good value option across Peru" If you ever have the chance to visit Peru again, it will be a pleasure to take care of you at our...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Details
Price range
US$58 - US$72 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Puno
#11 Business Hotel in Puno
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$58 - US$72 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Puno
#11 Business Hotel in Puno
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (170)
Room & Suite (143)
Dining (20)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Michen Z
3 October 2017|
AnswerShow all 6 answers
Response from Carolina S | Property representative |
Dear Michen, Yes, we do have portable heater at the rooms. Thanks! Carolina Saenz Guest Relations Tierra Viva Hotels
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Beth E
13 January 2017|
AnswerShow all 5 answers
Response from Carolina S | Property representative |
Dear Beth E, Our hotel is between 5 and 10 minutes by taxi from the train station. We can make the arrangements to pick you up. Please contact us directly. All the best, Carolina Saenz Guest Relations Tierra Viva Hotels
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AlohaTX
21 November 2016|
AnswerShow all 3 answers
Response from Carolina S | Property representative |
Dear AlohaTX, Our address and phone number as following Tierra Viva Hotel Puno Plaza Calle Grau, 270. Puno, Perú (+51) 51-368005 Please contact us directly through our webpage and we will be able to assist you with the... More
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Room Tips
"Try to get a room on the 3rd floor and maybe further from the street. Or go during their winter so you..."
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"Ask for one at the back as the street out front can be very noisy"
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"Given the altitude of Puno and the risk of altitude sickness, requesting a lower floor may make sleeping..."
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"Stay away from the noisy disco on the street behind. I believe that the Northeast corner of the hotel would..."
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